Air Conditioning

Air Conditioning | Heating and Air Conditioning | Alcoa

HEP's Heating and Air Conditioning in Alcoa is your go-to partner for keeping your home cool and comfortable all year long. Our skilled technicians specialize in air conditioning installation, maintenance, and repair services tailored to meet your specific needs. With a commitment to exceptional customer service and top-quality workmanship, we ensure your system runs efficiently, saving you energy and money. Whether you need a quick fix, routine servicing, or a brand-new air conditioning unit, HEP's has got you covered. Experience the comfort and reliability you deserve with Alcoa's trusted HVAC experts.

FAQs

How often should I service my air conditioning unit in Alcoa?

It's recommended to service your air conditioning unit at least once a year, ideally in the spring before the heavy usage season. Regular maintenance ensures efficient operation, reduces the likelihood of unexpected breakdowns, and extends the lifespan of your unit.

What are some signs that my air conditioning unit needs repair?

Common signs that your air conditioning unit needs repair include inadequate cooling, unusual noises, bad odors, increased energy bills, frequent cycling on and off, and water or refrigerant leaks. If you notice any of these issues, it's best to contact a professional technician.

How can I improve the energy efficiency of my air conditioning system?

Improving energy efficiency can be achieved by scheduling regular maintenance, cleaning or replacing air filters monthly, sealing any leaks in ducts, using a programmable thermostat, keeping the outdoor unit clear of debris, and ensuring your home is adequately insulated. These steps can help reduce energy consumption and lower your utility bills.

What size air conditioning unit do I need for my home?

The size of the air conditioning unit you need depends on various factors such as the square footage of your home, ceiling height, insulation levels, window dimensions, and local climate conditions. A professional HVAC technician can perform a load calculation to determine the appropriate size unit for your home.

How long does an average air conditioning unit last?

An average air conditioning unit typically lasts between 10 to 15 years. However, the lifespan can be influenced by factors such as the quality of the unit, the frequency of maintenance, environmental conditions, and usage patterns. Regular maintenance can help maximize the lifespan of your air conditioning system.

What is the difference between a heat pump and an air conditioner?

Both heat pumps and air conditioners cool your home, but a heat pump can also provide heating. Air conditioners are designed solely for cooling, while heat pumps use a refrigeration cycle to both heat and cool spaces, making them versatile for year-round climate control. Choosing between them depends on your specific needs and local climate.

What our customers say

Our HVAC technician, Will, was courteous, thorough and fair, not to mention effective. Thanks HEP.

Lewis B.

I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. The technician was very professional and efficient. He made sure to contact us with his arrival time.

D B.

We got a new Trane HVAC system and love it! Art and Chico were very professional! Thank you HEP you are the best.😊

Debra A.

This review was written by Bennie Hawkins ...........I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. It was time for my semi-annual check in September to make sure the heating was working properly. The maintenance man was prompt, courteous, and provided excellent service. He explained everything he was doing, was informative, and was very helpful. I wouldn't hesitate to call HEP for service when needed and would highly recommend them.

Dawn H.

I use HEP for my HVAC units and have been very satisfied with their service. One of their service technicians, Doug, recently serviced one of the units. He immediately diagnosed the problem, ordered a new part, and installed the new motor the next day, just like he said we would do. Highly recommend HEP.

Lou K.

Rueben and Shawn have done a fantastic job and provided a WONDERFUL SERVICE to care for our home and all of our devices and services.. I was more than impressed by the service provided by HEP to replace a HVAC unit. Josh and the entire crew did a superb job with the installation and explaining how to use the new unit. HEP will definitely now be our go to service provider.

Ava R.

The tech showed up in the timeframe they promised. Curteous, friendly service. He dug around in his truck to find as many coupons as he could for me. The salesperson showed up shortly after as I needed a new HVAC unit. The install team called the next morning in the timeframe promised to let me know they'd be there shortly. Everything was checked to make sure it was working properly before they left. All trash and mess and old equipment was hauled away. HEP isn't the cheapest in town but I've dealt with the cheapest and prefer to get service I can trust for a little more. All options were explained to me with their recommendations so I felt free to decline their suggestion if I chose.

Dani

Anthony Ogden II and I called Hep to check out an HVAC System that was not working. Not only was HEP available to come out quickly during the time frame needed but got the system up and running. The repair man Will was very professional and on time he also answered questions we had about the system and about options for getting a new system soon. We would highly recommend HEP!

Tammie O.

They performed wonderful customer service. Had issues a couple of times with my unit and called them, and they where there and had the issue resolved in no time! Would recommend Hep to anyone

April L.

I moved to Knoxville almost two years ago and have used HEP for all of my plumbing and HVAC needs including replacement of my water service line and my entire plumbing system. The latest project was the replacement of my existing aged electric heat pump with a Trane split AC and gas heating unit. The final product was a five star installation; however, they had to come back to make some major final adjustments. Their employees are always courteous and professional. I will continue to use HEP for all of my needs.

George F.

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