Air Conditioning

Air Conditioning | Heating and Air Conditioning | Lenoir City

At HEP's Heating and Air Conditioning in Lenoir City, we specialize in providing top-notch air conditioning services to keep you cool and comfortable all year round. Whether you need installation, repairs, or routine maintenance, our expert technicians are committed to delivering superior service with a smile.

We understand that a well-functioning air conditioning system is crucial for maintaining a pleasant home or business environment. That's why we use the latest tools and industry-best practices to ensure your system runs efficiently and seamlessly. From diagnosing issues and conducting thorough repairs to performing preventive maintenance that extends the life of your equipment, we've got you covered.

Choose HEP's Heating and Air Conditioning for reliable, fast, and friendly air conditioning service you can trust. Let us help you beat the heat effectively and effortlessly!

FAQs

How often should I have my air conditioning system serviced?

To ensure optimal performance and longevity, it's recommended to have your air conditioning system serviced at least once a year. Ideally, this should be done in the spring before the cooling season begins. Regular maintenance can help identify and resolve potential issues before they become costly repairs and improve the overall efficiency of your unit.

What are the signs that my air conditioner needs repair?

There are several indicators that your air conditioner may need repair. These include insufficient cooling, unusual noises, frequent cycling on and off, higher than usual energy bills, and the presence of a foul smell. If you notice any of these issues, it's important to schedule a professional inspection as soon as possible to prevent further damage.

How can I improve the efficiency of my air conditioning system?

Improving the efficiency of your air conditioning system can be achieved through several steps: regular maintenance, cleaning or replacing air filters every 1-3 months, ensuring your thermostat is set to an optimal temperature, sealing any leaks in ducts and around windows and doors, and using ceiling fans to circulate air more effectively. Additionally, upgrading to a more energy-efficient unit can provide long-term savings.

What should I consider when choosing a new air conditioning system?

When selecting a new air conditioning system, consider the size and layout of your home, energy efficiency ratings (such as SEER), the type of system (central air, ductless mini-split, etc.), and your budget. It's also advisable to consult with a professional to conduct a load calculation, ensuring the system meets your specific cooling needs efficiently.

Why is my air conditioner freezing up?

An air conditioner freezing up can result from several issues such as poor airflow, low refrigerant levels, or dirty coils. Restricted airflow, often due to a dirty filter, impedes proper operation, while low refrigerant levels can cause the unit to cool unevenly and freeze. Regular maintenance can help prevent these problems by ensuring your system is running efficiently.

Is it normal for my air conditioner to emit a bad smell?

No, it's not normal for an air conditioner to emit a bad smell. Unpleasant odors can indicate several issues, such as mold or mildew growth within the unit, the presence of bacteria on the evaporator coils, or a clogged drain line. A professional inspection can identify and remedy the cause of the smell, restoring your air conditioner's proper function and indoor air quality.

What our customers say

Donald Chino and Charlie did a fantastic job installing my unit. They were quick kind courteous and very professional and I will definitely be using hep in the future if the need arises

Crazy_flaming_ R.

The Zach attack saved HEP on this one! These guys where the most knowledgeable hvac techs HEP has sent to my home in 2 mos.they deserve a raise

Jerry M.

HEP won the low bid on a series of HVAC installs. One of which was in the house that I rent. Having been the low bid, I was expecting HEP to be cutting corners at every opportunity. But to my surprise, they worked on the install as if they were working on their own homes. Careful attention was made to detail and no corners cut. I was pleasantly surprised. I had recently sold a Condo in Louisiana before moving to Tennessee. It had a cheap HVAC system. So I know what one looks like. The system the HEP installers installed here was not one. A lot of time was taken to install it correctly. Jeremy, Ronnie and Aavi were expert installers. I highly recommend HEP for an HVAC system. You'll get a competitive price for a system expertly installed.

Search4Truth

My air works know thanks hep and Ronnie for the great job

Juan T.

Chase and Matt and the office staff the installation crew were great at replacing old HAAC system! Professional and quick. Best company I've dealt with. Patrick showed up on time and was very professional.

Travis H.

Travis and manager Jeremy came out to work on an ongoing complicated issue since install. They were very professional and have been working hard to resolve the issue. Just after the first phase they have reinstalled the first mini split system and took extra steps to narrow down the issue. Very happy with the progress so far and feel like the problem will get resolved. They will be returning to resolve the second mini split issue.

L M.

Don and company saved the day by installing a new hvac unit very quickly! Very professional and very polite and respectful

Harrison S.

We had HEP install our a/c units a few years ago and we’re been very happy with the quality and responsiveness of their work. We had an issue with our a/c today and Richard was able to accommodate us in getting a technician out asap. This is exactly what fantastic customer service looks like and we appreciate HEP immensely.