Air Conditioning

Air Conditioning | Heating and Air Conditioning | Karns

When the heat of summer hits Karns, nothing should come between you and your comfort. At HEP's Heating and Air Conditioning, we specialize in providing top-notch air conditioning services that keep your home cool and inviting. Imagine walking into a perfectly chilled house after a long, scorching day—our team of certified professionals makes that dream a reality.

From installation to maintenance and even emergency repairs, we've got you covered. We work with the most advanced, energy-efficient units to ensure your system runs smoothly and cost-effectively. Plus, our friendly, knowledgeable technicians are always on standby, ready to offer expert advice and swift solutions. Why sweat it out? Choose HEP's Heating and Air Conditioning for a cooler, more comfortable Karns summer.

FAQs

How often should I service my air conditioning unit?

It is recommended to have your air conditioning unit serviced at least once a year, ideally in the spring before the cooling season begins. Regular maintenance ensures the system operates efficiently, reduces the likelihood of breakdowns, and prolongs the lifespan of the unit.

What are the signs that my air conditioner needs repair?

Common signs that your air conditioner may need repair include inadequate cooling, unusual noises, unpleasant odors, excessive moisture or leakage, and increased energy bills. If you notice any of these issues, it’s important to contact a professional technician to diagnose and resolve the problem.

How can I improve the efficiency of my air conditioning system?

To improve the efficiency of your air conditioning system, you should regularly replace air filters, keep the outdoor unit clean and free of debris, seal any leaks in ductwork, and ensure your home is well-insulated. Additionally, using a programmable thermostat can help regulate temperatures and reduce energy consumption.

What size air conditioner do I need for my home?

The size of the air conditioner needed depends on various factors including the size of your home, the number of rooms, insulation quality, and local climate. A professional HVAC technician can perform a load calculation to determine the appropriate size for your air conditioning unit, ensuring optimal performance and energy efficiency.

How long do air conditioning units typically last?

With proper maintenance, most air conditioning units can last between 10 to 15 years. However, the actual lifespan can vary based on usage, maintenance history, and the quality of the unit. Regular servicing and timely repairs can help extend the life of your air conditioner.

Why is my air conditioner blowing warm air?

An air conditioner blowing warm air can be caused by several issues such as low refrigerant levels, a dirty air filter, a malfunctioning thermostat, or problems with the compressor. It is important to have a professional technician inspect and diagnose the issue to restore proper cooling.

What our customers say

Our HVAC went out and they came out asap and helped us with getting a new system that was affordable for us. The service men Eddie and Gene were very professional and respected our home. If they needed to do anything they would let us know before hand. I would recommend them to anyone! Thank you!

Kimberly L.

Gene and Eddie did a fantastic job installing my new A.C. unit. I highly recommend HEP.

De F.

We had a new a.c. unit installed. The technicians, Eddie Hawkins and Gene Cross were absolutely amazing. They installed the unit, cleaned all the mess up and made sure everything was properly working as suppose too before they left. Even though we just purchased our house almost a year ago and was not expecting to do any big upgrades right away, unfortantely we had no choice, if we wanted too stay cool this summer. I'm so so so so thankful that we had one of the best ac salesman, Bob come and explain everything too us. He came out, by himself the week before, then on Monday came back too our home with techs too go all thru our home too make sure we made the right decision on which unit we should purchase for the square footage. This company, in my personal opinion is truly the best!!!! You are not just $$$$ too them, they treat you like family and will help you anyway they can. We will definitely be using them in the near future for other upgrades in our home.... Thank you so sooo much!!!!

Darleneclick C.

HEP to the rescue!! We had a very old unit (27 year) had been babying it for a very long time. Well it finally crashed. We checked around for prices and time for installation. When we called HEP it was because of the 0% financing. Rick Louders was the man you came out and gave us the estimate. A very nice man. He actually met up with my husband in a parking lot to finalize the deal. They set up for 2 days later for the installation and were even able to call an get it bumped up a day. That was yesterday...a miserable hot day. The 2 men that came to the house to do the job were George Williams and Bo (sorry didnt catch his last name). They were very friendly and kind. I really felt sorry for them working up in that hot miserable attic. But work they did. Wouldnt even take a bottle a cold water I offered them said they had some. I want to say THANK-YOU SO MUCH! YOU BOTH WORKED SO HARD! MUCH APPRECIATED!

Ann J.

Kudos for Chris in checking out my new ac unit recently installed by HEP! Great work guys! Mike S.

Michael S.

Joe Brown and Cole Scarborough went above and beyond my expectations today with the install of my outside unit and AC work. I highly recommend theses guys, very quick and professional service.

Brandon N.

I have just purchased a HVAC system from HEP. I have been considering replacing my system for several years and have had two very reputable companies come out and look at my existing system to give me quotes. I wanted one more company's advice before I made the big decision. Bob and Richard came out. They were an impressive and knowlegeable team. They found things that neither of the other two companies found, explained and clearly showed me the problems, and explained in detail how they would replace my system. Their process seemed far more comprehensive than the others, and I felt confident Bob and Richard knew exactly what they were talking about and what HEP would do and provide. They were first class gentlemen, willing to go the extra mile. This system costs a little more than the others, but I feel confident the service and the equipment I am getting from HEP is well worth it. As a bonus, Carrier is Made in America. Thanks Bob and Richard!

Marilyn B.

Joshua McCarty just performed maintenance agreement air conditioning check at our house. He was very friendly, professional, and helpful in his explanations concerning our equipment and its maintenance. Good Job--thank you. Dennis Young, Kingston.

Dennis Y.

Gene Cross and Eddie Hawkins did an awesome job installing a family member's new unit today. They were very nice and fully explained the unit and how it functioned which was greatly appreciated.

Annetta A.

Had a complete AC system replaced. HEP was fast and professional from start to finish. All questions were answered and work completed right the first time. The technicians ( Richard and Will ) made sure everything was working as it should and fully tested the new system completely before signing off. The old system and all packaging were all removed. Great experience with HEP Inc. Would highly recommend. Thank you, HEP Inc!

Rick H.

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