Air Conditioning

Air Conditioning | Heating and Air Conditioning | Dandridge

HEP's expert air conditioning service in Dandridge ensures your home remains a haven of cool comfort, no matter how hot it gets outside. Our skilled technicians combine years of experience with the latest technology to deliver efficient installations, prompt repairs, and reliable maintenance. We take pride in offering personalized solutions tailored to your specific needs, ensuring your indoor air quality stays fresh and your system operates at peak performance.

Enjoy peace of mind knowing that HEP is dedicated to excellence in every aspect of our service. With a focus on energy efficiency and customer satisfaction, we strive to make your summer cool and your winters worry-free. Trust our local team in Dandridge to keep your environment comfortable, healthy, and energy-efficient all year long.

FAQs

What types of air conditioning systems do you install in Dandridge?

We install a wide variety of air conditioning systems tailored to meet your needs, including central air systems, ductless mini-split units, and heat pump systems. Each system is chosen based on your home's layout, size, and specific cooling requirements to ensure optimal performance and energy efficiency.

How often should I have my air conditioning system serviced?

It is recommended to have your air conditioning system serviced at least once a year, ideally during the spring before the cooling season begins. Regular maintenance helps prevent unexpected breakdowns, increases the longevity of the unit, enhances energy efficiency, and can save you money on higher electric bills or emergency repairs.

What signs indicate that my air conditioning unit needs repairs?

If your air conditioning unit is not cooling your home as effectively, produces unusual noises, emits unpleasant odors, or causes spikes in your energy bill, these are clear signs that it may need repairs. Additionally, frequent cycling on and off or visible leaks around the unit should prompt you to contact a professional for diagnosis and repair.

How do you ensure energy efficiency and cost savings with your AC installations?

We ensure energy efficiency by carefully assessing your home’s cooling needs and recommending systems designed for optimal performance. Our installation process includes proper sizing, professional installation, and regular maintenance checks. We also offer guidance on programming thermostats and using energy-efficient practices to help reduce your energy consumption and lower your utility bills.

Are your technicians certified and insured?

Yes, all our technicians are fully certified, trained, and insured. Our team is committed to providing high-quality service and expert care for your HVAC systems, ensuring that both installations and repairs are performed safely and in compliance with industry standards.

What is the process for scheduling an AC service or installation in Dandridge?

Scheduling an AC service or installation is easy. Simply give us a call or fill out our online contact form to schedule a consultation. We will assess your current system and specific needs, provide you with a detailed estimate, and set up an appointment at your convenience. Our flexible scheduling ensures that we can accommodate your busy lifestyle while providing prompt and effective service.

What our customers say

Was very impressed to have this company to follow up with them installing my new AC. Chris Kirsten could not have been a more experienced AC man. And his manner were exceptional, he was very thoughtful and I must say just an exceptional experienced technician. Answered all questions and explained everything he did! Way to go Chris and HEP

Randall E.

Many, many thanks to Eddie Hawkins and Tim Sexton for such a *fantastic* job installing our new Carrier unit!! Not only are they professional and knowledgeable, they're so very friendly! They took time to fully explain how the unit operates and made it easy to understand. We highly, highly recommend HEP and specifically Eddie and Tim!!

Deborah P.

Great experience with HEP. Had to replace my HVAC system downstairs. Art & Chino were diligent, hardworking, & very courteous. Excellent service & outstanding Carrier unit! Great communication with me.

Lane S.

The HEP Tech Patrick McGraw worked with my vacation schedule to get the coil in my HVAC unit installed. Weather forced him to reschedule twice and he responded by coming the day after we returned from vacation. He showed my wife the old damaged coil ( I was detained at that time), and we checked over the repair together. While I was a little disappointed in some original scheduling snafus, Kevin did a great job and gave us his contact info so we could request him in the future. Overall very satisfied.

Ken C.

HEP recently installed a new heat pump for me. Eddie Hawkins, Tom Thomas and Tim Sexton all did a first rate job. Could not be happier with their effort. Unit works well and these guys did all you could ask. Highly recommend!

Roger H.

Can't say enough good things about Eddie and Zack. They really went above and beyond to do a fantastic install. The new unit works great, and everything is neat, clean and professional. It's so nice to see this level of craftsmanship and pride. I would recommend them without reservation. Very satisfied.

Amanda S.

HEP repair service is excellent! They offered to come over right away and fix the problem. The repair gentleman was very professional and courteous. Thanks for fixing our air conditioning!

Danielle S.

Kevin was excellent and knows his job beyond expectations!! Very informative with all explanations. Very perfessional and worked very, very late into the night. Hep should give him a raise and awards for his dedication and going far above and beyond. I really appreciated him coming and getting my AC working when it was close to 90 degrees. Thank you Kevin!!

Constance D.

Great experience with Hep today. Just called this morning with our AC out. Randy was at our place by early afternoon and took great care of everything.

Pamela H.

Randy was very personable and honest, also good to have a fellow service man working for you. Randy Brooks thank you for your service and servicing my unit.