Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Chattanooga

At HEP, we specialize in keeping your indoor climate just right, especially through those sweltering Chattanooga summers. Our top-notch air conditioning services ensure that you enjoy a cool, comfortable home or office space, no matter how high the temperature soars outside. From installation of energy-efficient systems to precise repairs and regular maintenance, our certified technicians bring expertise, reliability, and a touch of Southern hospitality to every job. Trust HEP to deliver peace of mind and refreshing comfort, tailored to meet your unique needs. Keep cool with HEP - where quality service meets unparalleled satisfaction.

What our customers say

Olin went above and beyond i cant say enough, if you ever need hvac, Olin is the guy to call!
Esteleeh B. profile photo
Esteleeh B.
I love that I have air in this hot weather thanks Ronnie
Lili R. profile photo
Lili R.
Tim And Zack were on time and took time to explain the options. Installation went well
Daniel M. profile photo
Daniel M.
Jacob Newman was awesome and got to the problem very fast and got my A/C unit back up and working perfectly. Would recommend to anyone needing their A/C serviced. TOP NOTCH!!!
Just B. profile photo
Just B.
I contacted Hep when our AC stopped working yesterday they came out first thing today. The tech Chase was awesome, he got us working temporarily and our new unit will be installed tomorrow. Great service!! Happy customer. I was going to post another review today from the installation but, it will only let me edit this one so, here goes. Today they promptly showed at 9:30 am just as I was told. The two gentlemen that were here today names are Travis and Chino. They also were very professional and again we are extremely happy with the product and service we received from hep.
Laurie B. profile photo
Laurie B.
Ronnie come to my house and fixed my heat and air in no time
David B. profile photo
David B.
Very pleased with the work done from HEP. Glenn and Lee did great work installing our new HVAC unit. Very nice guys, did excellent work, and were helpful on answering any questions I had about the new unit. Look forward to doing more business with them.
Brandon C. profile photo
Brandon C.
I called HEP, and within a couple of hours they sent out their technician Jacob Newman. He was professional and provided me with multiple options for replacing the units at my property. I live in a remote area and it is very unusual to have a company come out the same day let alone within a couple of hours. I would highly recommend. Thank you for the quick service!
Heidi D. profile photo
Heidi D.
Jacob Newman came out today and gave me quotes for replacement of 2 HVAC units at my house. Jacob was very informative and was able to answer ever question I had.
Justin P. profile photo
Justin P.
Joshua, came and worked on my air unit. He explained things extremely well and was very helpful. Thank you so much!
Kyle H. profile photo
Kyle H.

Comprehensive Heating and Air Conditioning Services in Chattanooga

Chattanooga’s rolling hills, proximity to the Tennessee River, and placement within the humid subtropical climate zone create a set of challenges that call for dependable heating and air conditioning solutions. Summer afternoons frequently crest above 90 °F with high humidity, while winter mornings can dip into frosty territory. Homes and businesses need more than just equipment—they need a partner that understands how to design, install, and maintain comfort systems crafted for local conditions. HEP Company delivers that expertise through a full suite of HVAC services engineered to improve indoor comfort, reduce energy consumption, and extend equipment life throughout Hamilton County and the surrounding region.

The Importance of Reliable Climate Control in the Tennessee Valley

Chattanooga’s climate is characterized by four distinct seasons, sudden temperature swings, and pronounced humidity. An HVAC system that underperforms or breaks down can lead to:

  • Uncomfortable living or working environments
  • Elevated utility bills due to inefficient operation
  • Poor indoor air quality (IAQ) caused by excess moisture or inadequate filtration
  • Heightened risk of mold growth and structural damage

Reliable climate control goes beyond the convenience of cool air in summer and warm air in winter; it also protects health, property, and peace of mind. HEP Company’s approach covers the entire lifecycle of HVAC equipment—from accurate load calculations and precision installations to thorough maintenance plans designed to prevent costly failures.

HEP Company’s Commitment to Comfort and Efficiency

HEP Company’s technicians are licensed, certified, and continuously trained on evolving HVAC technologies. The organization adopts a holistic view that balances comfort, efficiency, and environmental stewardship. Instead of focusing solely on replacing a unit, HEP evaluates duct design, insulation levels, ventilation requirements, and occupant preferences. This comprehensive methodology results in tailor-made solutions that meet both performance goals and energy-savings objectives.

Air Conditioning Services by HEP

Whether dealing with record-breaking heat waves or everyday summer mugginess, Chattanooga residents rely on air conditioning systems to keep interiors comfortable. HEP Company offers a layered approach to AC service that includes meticulous installation, proactive maintenance, and responsive repair.

Precision AC Installation for Optimal Performance

Improperly sized or poorly installed air conditioners are notorious for short cycling, uneven temperatures, and excessive energy consumption. HEP’s installation process starts with Manual J load calculations, factoring:

  • Square footage and ceiling height
  • Building orientation and exposure to sunlight
  • Insulation levels, window types, and number of occupants
  • Heat-generating appliances and electronics

Armed with this data, technicians recommend equipment that matches the true cooling demand of the space. During installation, they focus on:

  • Correct refrigerant charge based on manufacturer specifications
  • Proper airflow through accurate duct sizing and sealing
  • Effective condensate drainage to prevent water damage
  • Electrical safety checks and code compliance

Proactive Air Conditioner Maintenance Programs

Routine maintenance is essential in the Tennessee Valley’s demanding climate. HEP’s maintenance protocols address:

  • Cleaning condenser and evaporator coils to improve heat transfer
  • Inspecting and tightening electrical connections to prevent shorts
  • Lubricating motors and bearings for quieter operation
  • Measuring refrigerant pressures and adjusting as needed
  • Replacing or cleaning filters to sustain optimal airflow

These tasks minimize unexpected breakdowns, improve efficiency, and extend system life.

Fast and Thorough AC Repairs

When an air conditioner falters during peak heat, quick restoration is crucial. HEP’s diagnostic procedure uses industry-standard tools to pinpoint issues such as:

  • Faulty capacitors or contactors
  • Refrigerant leaks
  • Blocked expansion valves
  • Clogged condensate lines
  • Thermostat malfunctions

Repairs emphasize long-term reliability rather than short-term fixes, ensuring continued performance throughout the season.

Heating Solutions for Year-Round Warmth

While Chattanooga is best known for hot, humid summers, winters can still deliver cold snaps that strain heating systems. HEP Company supports furnaces, heat pumps, and hybrid systems, each tailored to local weather patterns.

Furnace Installation Tailored to Chattanooga Homes

Gas furnaces remain a popular choice for their fast, robust heat output. HEP’s furnace selection process evaluates:

  • Fuel availability and existing gas line capacity
  • Desired Annual Fuel Utilization Efficiency (AFUE) ratings
  • Compatibility with current ductwork
  • Integration with smart thermostats for enhanced control

Technicians focus on:

  • Sealed combustion designs for increased safety
  • Precise venting to limit carbon monoxide risk
  • Proper burner setup to maximize efficiency

Heat Pump Expertise

Given Chattanooga’s moderate winter averages, heat pumps offer efficient dual-purpose heating and cooling. HEP installs air-source and ductless mini-split models capable of:

  • Extracting ambient heat even in sub-freezing temperatures via advanced compressor technology
  • Operating reversibly to provide cooling during warmer months
  • Integrating with supplemental electric coils or gas furnaces for hybrid configurations

Seasonal Tune-Ups

Preventative heating maintenance parallels air-conditioning service, focusing on:

  • Checking heat exchangers for cracks and corrosion
  • Cleaning ignition systems and flame sensors
  • Inspecting blower assemblies for balanced operation
  • Verifying safety controls and exhaust drafts

This regimen reduces emergency breakdowns and safeguards occupants from combustion-related hazards.

Indoor Air Quality Enhancements

A comfortable environment extends beyond temperature control. HEP Company addresses IAQ challenges common in Chattanooga’s humid climate.

Advanced Filtration

High-efficiency filters and whole-home air cleaners capture allergens, dust, and airborne pollutants. Options include:

  • Media filters with MERV 11–16 ratings
  • Electronic air cleaners with electrostatic precipitation
  • UV-C lamps that neutralize microbial contaminants

Humidity Control

Excess humidity fosters mold growth and dust mites. HEP implements:

  • Whole-home dehumidifiers integrated with the HVAC system
  • Variable-speed air handlers for enhanced moisture removal
  • Humidifiers for winter months, preventing overly dry conditions

Duct Cleaning & Sealing

Dirt and leaks in ductwork compromise IAQ and energy efficiency. HEP offers:

  • Source removal cleaning using HEPA-equipped vacuums
  • Aerosolized sealing products to close hidden leaks
  • Airflow balancing to ensure each room receives proper distribution

Energy Efficiency and Sustainability

Lowering utility costs and reducing environmental impact are dual goals of modern HVAC solutions. HEP Company employs multiple strategies to achieve meaningful savings.

High-Efficiency HVAC Equipment

Selecting equipment with elevated SEER, EER, and AFUE ratings directly trims energy consumption. Variable-speed compressors and modulating furnaces deliver:

  • Reduced cycling and stable temperatures
  • Quieter operation
  • Enhanced part-load efficiency

Smart Thermostats and Zoning

Integrating smart controls empowers users to fine-tune comfort settings. Benefits include:

  • Learning algorithms that adapt to occupancy patterns
  • Remote monitoring through mobile apps
  • Individualized zones for differing room requirements, avoiding heating or cooling unoccupied areas

Insulation and Sealing Support

Even the most efficient HVAC system suffers if the building envelope leaks. HEP’s holistic audits evaluate:

  • Attic and wall insulation R-values
  • Air infiltration through door and window gaps
  • Attic ventilation balance to reduce heat gain

Proposed improvements elevate overall system performance.

What Sets HEP Company Apart

Beyond technical know-how, HEP upholds a culture of professionalism and integrity that resonates with Chattanooga property owners.

Certified Technicians and Ongoing Training

Technicians hold NATE and EPA certifications and regularly attend manufacturer training. Continuous education ensures familiarity with:

  • Evolving refrigerants with lower global warming potential
  • Inverter-driven compressors
  • IoT-enabled diagnostic platforms

Safety Protocols and Protective Measures

HEP maintains strict safety guidelines, including:

  • Lockout/tagout procedures during service
  • Carbon monoxide monitoring when working on gas appliances
  • Use of personal protective equipment (PPE) to safeguard technicians and occupants

Customer-First Process

From the initial site assessment to post-service walkthroughs, clear communication remains central. Homeowners receive detailed documentation outlining:

  • Diagnostic findings
  • Recommended solutions and anticipated results
  • Maintenance tips for continued system health

Common Signs Your HVAC System Needs Professional Attention

Unresolved issues often escalate into expensive repairs or premature replacement. Watch for:

  • Unusual noises such as rattling, buzzing, or grinding
  • Unexplained spikes in energy bills
  • Hot or cold spots indicating airflow imbalance
  • Weak air stream from vents
  • Persistent odors or visible mold near registers
  • Frequent cycling on and off
  • Thermostat inaccuracies or failure to reach set temperatures

Addressing symptoms promptly preserves comfort and lowers long-term costs.

The Chattanooga Climate: Unique Challenges and Solutions

Humid Summers

High dew points strain air conditioners and promote biological growth. HEP’s solutions include oversized evaporator coils for improved latent heat removal and dedicated dehumidification.

Mild but Unpredictable Winters

Temperatures can fluctuate sharply. Dual-fuel heat pumps backed by gas or electric auxiliary heat ensure consistent performance without over-reliance on resistant elements.

Storm Resilience

Severe thunderstorms and occasional ice events can cause extended power outages. Integrating surge protection and advising on whole-home generator readiness help safeguard HVAC electronics.

Seasonal HVAC Checklist for Homeowners

Keeping a small notebook or digital reminder helps maintain consistent care.

  • Spring
    • Replace air filters
    • Clear debris around outdoor condenser
    • Schedule professional AC tune-up
  • Summer
    • Monitor thermostat batteries (if applicable)
    • Inspect condensate line for clogs
    • Trim vegetation to maintain 24 inches clearance around outdoor unit
  • Fall
    • Swap filters again before heating season
    • Test carbon monoxide detectors
    • Book furnace or heat pump inspection
  • Winter
    • Listen for unusual furnace noises
    • Keep outdoor heat pump coils free of ice buildup
    • Check attic for proper insulation coverage

Preventative Maintenance: Why It Matters

Extending Equipment Life

Routine lubrication, cleaning, and calibration reduce friction and heat, easing wear on critical components.

Optimizing Energy Use

A well-maintained system can operate up to 25 percent more efficiently than a neglected one, translating directly to lower utility bills.

Safeguarding Indoor Air Quality

Clean coils and ducts inhibit microbial growth, while timely filter replacements limit allergen circulation.

Compliant with Local Codes and Regulations

Working with TVA EnergyRight

HEP participates in regional energy-efficiency initiatives such as TVA EnergyRight, ensuring upgrades meet program standards and potentially qualify for rebates.

Permitting and Inspections

Proper permitting and post-installation inspections guarantee equipment aligns with municipal codes, venting clearances, and electrical requirements, enhancing both safety and resale value.

Integrating Smart Home Technologies

Technology continues to reshape HVAC possibilities, allowing Chattanooga residents to monitor and control systems with unprecedented precision.

Wi-Fi Thermostats

Features include:

  • Geo-fencing to automatically adjust temperatures when occupants leave or return
  • Real-time energy-use analytics
  • Seamless voice control integration with major smart assistants

Remote Diagnostics

Some modern HVAC units transmit performance data directly to service providers. HEP leverages this capability to:

  • Receive alerts on impending component failures
  • Compare real-time metrics against manufacturer baselines
  • Schedule maintenance before a small irregularity becomes a major outage

Commercial HVAC Services

While residential work forms a sizable portion of operations, HEP Company also addresses commercial comfort requirements across retail, office, and light industrial environments.

Light Commercial Applications

Package rooftop units (RTUs) and variable refrigerant flow (VRF) systems demand unique expertise. HEP technicians handle:

  • Load diversity calculations based on occupancy fluctuations
  • Economizer settings to leverage free cooling during mild conditions
  • Building automation system (BAS) integration for central oversight

Preventative Maintenance Agreements

Commercial clients benefit from structured service agreements that incorporate:

  • Quarterly inspections suited to higher runtime demands
  • Filter changes aligned with indoor air quality standards for public spaces
  • Detailed reporting for facility managers and compliance audits

Emergency Response

HVAC downtime in commercial settings affects productivity and inventory. HEP’s triage protocols prioritize:

  • Rapid dispatch
  • On-hand inventory of common commercial parts
  • Temporary solutions that restore partial operation while awaiting specialized components

Ductwork Design and Modification

Air distribution networks can be an overlooked bottleneck to comfort and efficiency.

Proper Sizing

Undersized ducts restrict airflow, whereas oversized trunks can result in low velocity and ventilation dead zones. HEP employs industry formulas to match duct dimensions to blower capacity.

Airflow Balancing

Register adjustments and opposed-blade dampers fine-tune airflow, eliminating temperature stratification between rooms and stories.

Leakage Testing

Duct blasters quantify leakage rates. Sealing gaps with mastic or aerosolized sealants recovers lost conditioned air, often improving overall efficiency by double-digit percentages.

Conclusion

Efficient, dependable climate control in Chattanooga demands more than a one-size-fits-all approach. The interplay of humidity, seasonal shifts, and local building characteristics requires a provider capable of aligning technical precision with homeowner and business objectives. HEP Company excels in this role, offering comprehensive heating, air conditioning, and indoor air quality services that adapt to the region’s evolving demands. From accurate load calculations and meticulous installations to robust maintenance strategies and innovative smart technologies, HEP ensures occupants experience consistent comfort while benefitting from lower energy consumption and extended equipment lifespans. By focusing on holistic solutions, rigorous training, and a steadfast commitment to safety and quality, HEP Company remains a trusted choice for HVAC excellence across Chattanooga and the greater Tennessee Valley.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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