Air Conditioning

Air Conditioning | Heating and Air Conditioning | Decatur

At HEP's Heating and Air Conditioning, we understand that when it comes to your air conditioning needs in Decatur, comfort and reliability are paramount. Our dedicated team offers expert installation, routine maintenance, and fast repairs to keep your system running efficiently, ensuring you stay cool during the hottest days of summer. We combine state-of-the-art technology with personalized service to deliver solutions that are both energy-efficient and cost-effective.

With a commitment to excellence and years of local experience, our professionals take pride in delivering top-notch service with minimal disruption to your daily routine. Whether you're looking to upgrade your existing system or need immediate assistance with a repair, HEP's is here to provide exceptional quality and customer care tailored specifically to the Decatur community.

FAQs

What air conditioning services do you offer in Decatur?

We provide a complete range of air conditioning services in Decatur, including installation, repair, routine maintenance, and system replacements. Our experienced technicians are committed to ensuring that your cooling system performs optimally, giving you comfort and efficiency throughout the year.

How do I know when it's time for AC repair or maintenance?

There are several signs that your AC may need repair or maintenance: inconsistent temperatures, unusual noises, increased energy bills, and reduced airflow are common indicators. Regular annual inspections help catch these issues early, ensuring your system runs efficiently and preventing larger, costlier problems in the future.

What benefits do I get from routine air conditioning maintenance?

Routine maintenance can extend the lifespan of your air conditioning system, improve energy efficiency, and reduce the likelihood of unexpected breakdowns. Regular check-ups help detect worn-out components, ensure proper refrigerant levels, and keep your system operating safely, which can save you money on future repairs and energy costs.

What energy-efficient options are available for air conditioning systems?

We offer a range of energy-efficient air conditioning solutions, including high SEER (Seasonal Energy Efficiency Ratio) rated units and smart thermostats that help optimize your system’s performance. These technologies not only reduce your carbon footprint but also help lower your monthly energy bills by using energy more efficiently.

Which air conditioning brands do you work with?

We work with several reputable brands known for their reliability and energy efficiency. Whether you're looking for a premium brand or a budget-friendly alternative, our experienced team can help you choose and install the unit that best fits your home or business needs in Decatur.

How quickly can you respond to air conditioning emergency requests?

Our team understands the urgency of air conditioning issues, especially during the hot summer months. We offer prompt response times, with many emergency service calls addressed on the same day. Just give us a call, and we will dispatch a qualified technician to evaluate and resolve your issue as quickly as possible.

What our customers say

My AC unit went and my home warenty didn't want to pay for it. So I called HEP their team came out and set me up with a new one. This was on Friday 7/ 21/17. On Saturday the 22nd Dart Cremeans and Will Cremeans came out and put my new unit it. These 2 are top notch. On one of the hottest days of the year, these guys busted there butts to help me out. This company will be the only one I call when I need any type of service.

Richard S.

Josh Mccarty came out and was very friendly and knowledgeable. He was able to answer any questions I had and figured the problem out and knew what needed to be done. Rick was very helpful in purchasing my new unit and was also extremely knowledgeable and able to explain the purchasing side. The two men who put in the unit were very fast and efficient and did a great job putting in the unit.

Brandon G.

The technitions that installed our new heating & AC unit, Eddie & Gene, were friendly and professional. They were as quiet as they possibly could be (I work from home) and cleaned up after they were through. Thank you!

Alice F.

EddieHawkins and Gene Cross Installed my ac today. The were very professional And all around great guys. The install looks great and feels great too.

Thomas C.

Joe Brown and Dart Cremeans did a wonderful job installing the unit. they were very respectful and professional. they took a little longer than expected but they ran into unexpected issues that were resovled as quickly as possible. we appreciate the constant updates and their awesome teamwork.

Kenaniah R.

Great job putting in heat/air unit thank you!! Eddie Hawkins and Gene Cross did a fantastic job, personal thanks for their hard work and consideration for being careful with our house interior.

Nicolas I.

Eddie Hawkins and gene cross installed my new unit and were great!!

Stephen L.

Called Hep on Monday received quote. Came back on Tuesday had to upgrade unit because didn't have unit that was priced. received upgraded unit for same price as quoted on original unit. Thank you so much Rick Lounders for going above and beyond the call of duty for me.

Larry J.

Eddie and Gene installed our unit today and it and they are wonderful pleasnt

Julie F.

This was my first experience working with HEP and I was extremely pleased with every aspect of the experience. I work with a lot of different contractors while remodeling homes and this was the fastest response I have ever received to a request for a bid by Rick. Eddie Hawkins and Gene Cross did my installation and I can't say enough great things about them. They worked long hours in extremely hot weather, going beyond the call to make sure I was happy with the work. They were friendly,, respectful and committed to doing a great job for us. Your company is very lucky to have such great workers representing them. I will definitely use HEP in the future and will ask for Eddie and Gene again.