Air Conditioning

Air Conditioning | Heating and Air Conditioning | Whitwell

HEP's Heating and Air Conditioning proudly offers top-notch air conditioning services in Whitwell, ensuring you stay cool and comfortable no matter how hot it gets. Our expert team is dedicated to providing efficient installations, prompt repairs, and reliable maintenance for all types of air conditioning systems. With state-of-the-art technology and a commitment to customer satisfaction, we work tirelessly to optimize your system's performance and ensure a refreshing indoor environment.

When you choose HEP for your air conditioning needs, you're not only investing in a product but also in peace of mind. We tailor our services to meet the unique demands of Whitwell residents, combining personalized care with industry-leading solutions to help you beat the heat every summer. Let us help you create an oasis of cool comfort in your home or business while boosting energy efficiency and ensuring a hassle-free experience.

FAQs

What air conditioning services do you offer in Whitwell?

We offer a full range of air conditioning services in Whitwell, including installation, maintenance, repairs, and replacement of units. Our team is experienced in handling both residential and commercial systems to ensure your space is comfortable year-round.

How often should I have my air conditioning system serviced?

It is recommended to have your air conditioning system serviced at least once a year. Regular maintenance helps ensure efficiency, extends the lifespan of your system, and can catch potential issues before they become major problems. We can tailor service visits based on usage and system type.

What signs indicate that my air conditioning unit needs repair?

Common signs include decreased cooling performance, unusual sounds, leaking water, or a sudden spike in energy consumption. If you notice any unusual behavior, it’s important to call a professional immediately to diagnose and fix the problem, ensuring your system is running efficiently.

How do I choose the right air conditioning unit for my home or business?

Selecting the right unit depends on the size of your space, insulation, and local climate conditions. Our experts evaluate factors like room dimensions, cooling load requirements, and energy efficiency ratings to recommend the best option. We also provide guidance on different types of systems including split, central, or ductless units.

What can I do to maintain the efficiency of my air conditioning system?

Regular maintenance is key. Clean or replace air filters regularly, ensure the outdoor unit is free of debris, and schedule professional inspections. Keeping your system well-maintained not only enhances performance but also reduces energy costs and prolongs the lifespan of your unit.

Do you offer emergency repair services in Whitwell?

Yes, we offer emergency repair services to customers in Whitwell. We understand that air conditioning issues can be urgent, especially during extreme weather conditions. Our technicians are on call to address emergency situations promptly, ensuring minimal disruption to your comfort.

What our customers say

Ronnie came out the other day and did awesome thanks I got air now 10/10 for hep

Jessica M.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!

M C.

I had meet with ronnie he gave me such a good deal on my unit the other companys was so high

Bidcar D.

Patrick was courteous and knowledgeable. He was prompt in diagnosing our AC issue.

Sean D.

Just had Kirk on the hvac side come check out my hvac that needs replaced . He was very professional and very helpful definitely highly recommend great company 👍🏻

亗Jarl

Josh B and the guys hooking up the AC unit were great

Steve A.

Jonathan Carden was awesome friendly and professional. Got my heating and air working again .

Falisha G.

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!

James P.

Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time

Juan A.

Jordan and Sebastian did an outstanding job. Very professional and knowledgeable. Great customer service and explained everything they did during the installation.