Air Conditioning Solutions
Air Conditioning Solutions | Heating and Air Conditioning | Mascot
From steamy summer afternoons to those surprisingly crisp coastal nights, Mascot locals trust HEP to keep every room at the perfect temperature. Our team designs, installs, and maintains smart, whisper-quiet systems that balance energy savings with year-round comfort—so you can focus on living, working, and relaxing, not fiddling with the thermostat.
With decades of hands-on experience and a passion for innovation, we tailor solutions to homes, offices, and industrial spaces alike. Whether you need rapid repairs, a brand-new ducted setup, or an upgrade to the latest inverter technology, HEP delivers seamless heating and air conditioning results backed by friendly, punctual service. Reach out today and discover why your neighbours already count on us to make climate control effortless.
FAQs
What types of air-conditioning systems do you install in Mascot?
Our technicians are certified to supply, install and maintain all major residential and light-commercial systems, including split-system, multi-split, ducted reverse-cycle, VRV/VRF, and packaged rooftop units. We work with leading brands such as Daikin, Mitsubishi Electric, Fujitsu and ActronAir, ensuring you have a reliable, energy-efficient solution that suits Mascot’s mix of apartments, terraces and commercial suites.
How do I know what size or capacity air conditioner my Mascot property needs?
Correct sizing depends on floor area, ceiling height, insulation quality, number of occupants, window orientation and local climate conditions. During a free on-site assessment, we take detailed measurements, perform a heat-load calculation and factor in Mascot’s coastal humidity to recommend the ideal kilowatt capacity. An accurately sized unit avoids short-cycling, reduces power bills and extends equipment life.
Do you provide 24/7 emergency heating and cooling repairs in Mascot?
Yes. Our Mascot-based mobile technicians are on call around the clock. Whether it’s a refrigerant leak, compressor failure or a gas-heater safety lock-out, we can usually be at your door within two hours. Vans carry common spare parts for most brands, allowing us to fix more than 85 % of breakdowns on the first visit.
How often should my air conditioner or heater be serviced?
We recommend a comprehensive service at least once a year for residential systems and twice a year for commercial premises. A service includes cleaning filters and coils, checking refrigerant charge, testing electrical components and verifying airflow. Regular maintenance improves efficiency by up to 15 %, prevents costly breakdowns and keeps the unit compliant with manufacturer warranty terms.
Are energy-efficient models available and can I get any rebates in NSW?
Absolutely. We supply units with up to a 7-star Energy Rating and advanced inverter technology that can cut running costs by 30-40 % compared with older fixed-speed models. Homeowners upgrading from an electric resistance heater may qualify for discounts under the NSW Energy Savings Scheme, while businesses could access the Small Business Rebate or write-off under instant asset depreciation. We help you complete all paperwork and apply the rebate upfront where possible.
What warranties and guarantees do you offer on installations and repairs?
All new systems come with the full manufacturer’s parts warranty—typically 5 years for residential and 2–3 years for commercial equipment. In addition, our workmanship is covered by a 10-year installation guarantee. For repairs, we provide a 12-month warranty on parts fitted and a 90-day labour warranty, giving you complete peace of mind.