Emergency Plumbing

Emergency Plumbing | Plumbing

When a plumbing emergency strikes, every second counts. At HEP's Plumbing, we understand that unexpected issues like burst pipes, overflowing toilets, and major leaks can cause immense stress and potential damage to your home. That's why our dedicated team of expert plumbers is available 24/7, ready to provide swift and efficient emergency plumbing services. With just one call, you can count on us to arrive promptly, equipped with the latest tools and technology to diagnose and resolve your plumbing crisis on the spot. Trust HEP's Plumbing to handle your emergency with professionalism and care, restoring your peace of mind and protecting your home from further harm.

FAQs

What constitutes a plumbing emergency?

A plumbing emergency typically involves situations that pose a risk to your property or health, such as burst pipes, severe leaks, sewage backups, gas leaks, and completely clogged drains. These issues require immediate attention to prevent extensive damage and ensure safety.

How quickly can an emergency plumber arrive at my location?

Most emergency plumbing services aim to arrive within an hour of your call, but actual response times can vary based on your location, time of day, and current demand. It is best to contact the service provider directly to get a more precise estimate.

What should I do while waiting for the emergency plumber?

While waiting for the emergency plumber, you can take several steps to mitigate damage. For water-related emergencies, turn off the main water supply to prevent further flooding. For gas leaks, evacuate the premises immediately and avoid using electrical devices. You can also try to contain leaks with buckets or towels.

Will the emergency plumber fix the problem right away?

Emergency plumbers will typically address the immediate issue to stop further damage. They may offer a temporary solution if the situation requires specialized parts or equipment that aren't immediately available. A follow-up visit may be necessary to implement a permanent fix.

Are emergency plumbing services more expensive?

Yes, emergency plumbing services are generally more expensive than regular services due to the urgent nature of the work and the availability of plumbers outside of normal business hours. It is important to discuss the costs upfront when you contact the service provider.

How can I prevent future plumbing emergencies?

Regular maintenance can help prevent plumbing emergencies. This includes routine inspections, timely repairs of minor issues, proper disposal of waste, and taking preventive measures like insulating pipes during winter. Consulting with a professional plumber for a maintenance schedule can help keep your plumbing system in good condition.

What our customers say

I always have a great experience with HEP!! Justin and Gerald with Hep plumbing did a great job today! Got it fixed and ready to go in no time!!!

Katie A.

Brett Nicely arrived to deal with my plumbing issues. I contracted HEP Plumbing to fix some problems with my shower and tub. After the install an issue arose once installers left. It seems what was agreed upon was not completed due to a misunderstanding… Brett was incredibly effective in explaining the circumstances and went above and beyond to correct these issues… As long as HEP has individuals working for them to resolve issues such as this, HEP will always be my go to for my home maintenance needs… Thanks Brett for you professionalism and integrity… Also, thank you for you service it is greatly appreciated… Sqi’ (thank you in Cherokee)…

Sam L.

Dakota was very polite, knowledgeable, and helpful. The plumbing problem is resolved. The quote given was not adjusted. Thank you for being professional.

Pamela J.

i was very impressed with Nathan Hardesty, my Plumbing Specialist. He arrived on time, was very knowledgeable and professional but also down to earth. If you need a plumber, call HEP and ask for Nathan.

Terris H.

A knowledgable and helpful plumber. Incredibly affable and informative. Worked quickly and was clear about everything he was doing.

Stephen P.

Brandon and Dakota, the plumbers, were extremely friendly, professional, and left our bathroom just as clean as they found it. Very pleased with the finished product.

Kirsten C.

Cannot say enough wonderful things about the staff and especially Earnest. We had leaking water in the ceiling of our downstairs bathroom. Someone came out to give us a quote quickly. Earnest was very friendly and professional. He explained everything as he went, and made us feel like we were being well taken care of. We did have a few scheduling issues, but in the end Hep made it right and we are very happy with the service we received.

Leandra M.

Thank you so much for the quick and speedy response to our plumbing problems today. Dakota was such a professional and pleasant young man and explained everything to us. And also cleaned up after himself. Which was a pleasant surprise. Thank you HEP for being there when we needed you. Pat Carmical

Carol C.

Had Ernest Kerekes come out to check out our sink that was leaking. He was super efficient and professional. Arrived in a timely manner and addressed the issue and got us a quote quickly.

Malachi

Brandon has got to be one of the nicest and most understanding people. I know nothing about plumbing but he took the time to explain what he was doing. This made me very comfortable with the whole process. I will definitely use the service again thanks to his patience. I know questions can be annoying but he didn't seem aggravated. Work was exceptional. Highly recommended.

Gary S.

Emergency Plumbing