Emergency Plumbing

Emergency Plumbing | Plumbing | Athens

When plumbing emergencies strike in Athens, HEP's Plumbing is on call 24/7, ready to tackle any crisis with precision and care. Our team of expert plumbers brings swift, reliable solutions to your doorstep, equipped with the latest tools and a deep commitment to customer satisfaction. Whether it’s a burst pipe, a stubborn clog, or any unexpected leak, we understand your urgency and work quickly to restore calm to your home or business.

At HEP's Plumbing, we pride ourselves on our community-focused approach and transparent service, ensuring you're well-informed every step of the way. With years of trusted experience serving Athens, our professionals combine technical expertise and genuine care to resolve your plumbing issues efficiently, so you can get back to your day with minimal disruption.

FAQs

What constitutes an emergency plumbing situation in Athens?

An emergency plumbing situation is one that requires immediate attention to prevent property damage or health hazards. This includes severe leaks, burst pipes, clogged drains causing water back-up, water heater failures, or any situation that disrupts your water supply. In Athens, quick intervention can help minimize the risk of long-term damage.

How quickly can your team respond to a plumbing emergency?

Our team is dedicated to rapid response in emergencies. In Athens, we strive to arrive at your location within a short timeframe, often within an hour, depending on traffic and weather conditions. Our commitment is to provide prompt, efficient service to mitigate damage and address the issue as soon as possible.

What steps should I take before the plumber arrives during an emergency?

Before our plumber arrives, it is important to mitigate further damage by shutting off the main water supply if a major leak or burst pipe is suspected. Turn off electrical appliances in the affected area to avoid hazards. Additionally, if safe, try to contain leaks with buckets or towels, and clearly mark the affected areas to help our team quickly assess the situation.

Are your emergency plumbing services available 24/7 in Athens?

Yes, our emergency plumbing services are available 24 hours a day, 7 days a week, including weekends and holidays. We understand that plumbing emergencies can occur at any time, and our team is always ready to respond to ensure that your plumbing issues are resolved quickly and effectively.

Do you provide upfront pricing for emergency plumbing repairs?

Yes, we believe in transparency when it comes to pricing. While emergency situations might require comprehensive assessments, we provide a clear and detailed explanation of the costs involved upfront. We will discuss potential solutions and pricing, so you are never caught off guard by unexpected costs.

What qualifications and experience do your emergency plumbers have?

Our team of emergency plumbers in Athens is highly trained, licensed, and experienced in handling a wide range of plumbing issues. They regularly update their skills with ongoing training and are equipped with the latest tools and technology. This ensures that every job, from minor leaks to major plumbing failures, is handled efficiently and to the highest standards.

What our customers say

Plumbing Tech Preston was very helpful in diagnosing the issues in my shower area and providing options to remediate. Very professional and easy to work with.

Steve W.

Vlad was very thorough and professional, definitely a great employee. He patiently answered all of our questions and made it easy to understand our plumbing issues. He took the time to help us with a plan and got us scheduled promptly for the repairs. I would highly recommend this company and will be requesting Vlad should any other need arise.

Jurjen M.

Joshua Sims was a great guy in explaining every thing he was doing. Would recommend him if you need a plumber I will definitely use him a again if needed

Chris G.

We are blessed to have had HEP doing the work on our home. Employees Ernest & Brayden are trustworthy, experienced, and kind. And Caleb will be the same after training under them. We were quoted less than half the price of elsewhere for total repipe job - including 5 or 6 other necessary improvements for our home to function properly. Wow! Misty was patient, understanding, and kind despite my projecting stress due to a huge move and conflicting scheduling. HEP still drove two hours to help us. They unfortunately had two unnamed employees who did not do work up to HEPs standards which cost them a lot of time and money... yet at no additional cost to us they went above and beyond to correct those mistakes, completely recheck all the work and make it right .. this company takes pride in doing good honest work and those who we interacted with well deserve a good position in this company. Thank you to the manager for not being greedy as others would have. HEP is wonderful all around and has blessed us more than they can understand .

Michelle

Connor was incredibly friendly and professional. Anytime you have to call a plumber, it’s a stressful situation. Connor did a great job of assessing the situation and delivering possible solutions without adding to the stress.

Justin F.

Vlad was wonderful! Coming from a family of generations of plumbers I usually do my own repairs but being almost 67 years old now it’s very hard for me to get in the floor and get up under my sink. All I needed was the water line to my fridge totally disconnected under the sink and pulled out. Vlad showed me what I needed to do myself (with a little help from a neighbor) and it saved me $165! So I highly recommend Vlad for any plumbing problems!

Tina H.

We just had our first experience with HEP and Connor took care of our plumbing needs. He was EXCELLENT! He explained everything very well and was very quick and tidy with his work. He also was excellent with keeping us posted on his ETA and very polite.

Victoria L.

Johnathan Green was the best plumber I have ever dealt with! He is a huge asset to your company. He helped me straighten out a lot of miscommunication within HEP. I am very pleased with him and will be asking for him to return to handle my future appointments.

Elaine H.

This was the best service call I have ever made ! Vlad Vysotsky took care of all my plumbing issues and helped me enroll in the customer plan. I feel so much better having your company assist me in caring for my home. Thank You Hep!!

Terri O.

Amanda was the best plumber I’ve ever met. Immediately gained my trust from her knowledge and genuine advice on what was best for the cost.

Bradley M.

Emergency Plumbing