Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Decatur

HEP's Plumbing offers rapid, reliable emergency plumbing services designed to restore comfort and safety in Decatur homes when unexpected plumbing issues arise. Our experienced team is on call around the clock to tackle burst pipes, severe leaks, and any other urgent plumbing emergencies with the efficiency and expertise you deserve, ensuring minimal disruption to your daily routine.

We understand that plumbing emergencies don't wait for a convenient time, which is why HEP's Plumbing is committed to prompt response times and transparent pricing. With a focus on quality workmanship and customer satisfaction, our local Decatur team provides effective solutions to get your plumbing back in shape fast—so you can focus on what truly matters.

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency typically refers to any issue that poses an immediate risk to your property or health. Common emergencies include burst pipes, severe leaks, sewage backups, and water heater malfunctions. If you're experiencing significant water loss, flooding, or suspect contaminated water, it's important to contact a professional plumber immediately to mitigate damage and ensure safety.

How quickly can you respond to an emergency plumbing call in Decatur?

Our team understands that time is of the essence during plumbing emergencies. We offer prompt response times, typically arriving at your location within 30 minutes to an hour, depending on traffic and road conditions in Decatur. Our goal is to assess and address the problem as quickly as possible to minimize any further damage or disruption.

What types of emergency plumbing services do you offer in Decatur?

We provide a comprehensive range of emergency plumbing services tailored to address urgent and unexpected issues. These include burst pipe repair, leak detection and repair, clogged drain solutions, sump pump failure, water heater malfunctions, and sewage backup management. Our certified plumbers are equipped with the latest tools and expertise to resolve your emergency efficiently.

What should I do before help arrives for an emergency plumbing issue?

If you encounter a plumbing emergency, first ensure your safety and that of your family. Turn off the main water supply to prevent further water damage. If there is flooding or a significant leak, try to move valuables to a safe location and, if possible, contain the affected area by using towels or temporary barriers. Avoid using electrical appliances near water, and contact us immediately for professional assistance.

How can I prevent future plumbing emergencies?

Regular maintenance and periodic inspections are key to preventing plumbing emergencies. Schedule routine check-ups of your water lines, sewers, and water heaters, and be proactive in repairing minor issues before they escalate. Additionally, be mindful of what goes down your drains to avoid blockages, install water leak detectors, and be informed about the age and condition of your pipes. Our team can recommend preventative measures tailored to your specific plumbing system.

Are your emergency plumbing services insured and guaranteed?

Yes, all of our plumbing services, including emergency repairs, are performed by licensed, insured, and experienced professionals. We stand behind our work with service guarantees to ensure that you have peace of mind. Our commitment is to provide quality service and reliable repairs, backed by transparent pricing and no hidden fees.

What our customers say

Brad came out quick out to Roane County checked out my septic tank and sure enough it needs to be pumped. Quick friendly and very helpful!!!
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Autumn
We called HEP when for a leak in our shower and crawl space. Vlad was very polite and knowledgeable and diagnosed the problem quickly!
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Kayla G.
Preston was awesome. We had an emergency on the weekend and he was at our house within an hour of calling. He was knowledgeable and professional. So glad we called Heps!
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Stacey T.
HEP is on the way came out the same day I called in regards to a plumbing issue my father was having at his home. Brad and Dakota were prompt, courteous and knowledgeable and even followed up the following day to make sure all was still running properly. I would highly recommend them if you need help with a plumbing issue. I know I will definitely keep their number handy.
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Lisa D.
John Brown and Joshua Carter came and helped us with our plumbing issue!! They were friendly and efficient! Did a great job and super friendly! Highly recommend!!
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Kelly H.
Preston was very helpful and responded quickly to a plumbing emergency. Thank you for saving the day!
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Valerie C.
Brad is awesome! Took care of my problem quickly and came after hours so we could get our water back on tonight. 5 stars!
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Sheri D.
Damon was very fast, offered great communication and was very professional during an emergency plumbing situation. Very thankful for his services and would highly recommend him for any plumbing needs
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Steven S.
Jason did a great job, and fixed our leak quickly and professionally.
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Monica L.
Joseph was very kind and willing to answer all questions. He was patient and did a great job stabilizing my sister’s plumbing problem. Thank you, Joe!
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David M.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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(423) 819-7773