Emergency Plumbing
Emergency Plumbing | Plumbing | Oak Ridge
At HEP, we proudly serve the Oak Ridge community with top-notch services. As your local, licensed, bonded, and insured professionals, we are dedicated to providing reliable and efficient home services tailored to the unique needs of Oak Ridge residents. Whether it's routine maintenance or emergency repairs, trust us to keep your home running smoothly.
FAQs
What qualifies as a plumbing emergency?
A plumbing emergency involves situations that pose a risk of significant water damage, health hazards, or loss of essential utility functions. Common examples include burst pipes, severe leaks, clogged drains, overflowing toilets, and water heater failures.
How quickly can you respond to a plumbing emergency in Oak Ridge?
We aim to respond to plumbing emergencies within 30-60 minutes, depending on traffic conditions and the time of day. We are available 24/7 to handle urgent situations and ensure that any immediate risks are mitigated as soon as possible.
What should I do while waiting for an emergency plumber to arrive?
While waiting for an emergency plumber, shut off the main water valve to prevent further damage. If possible, try to contain any leaks using towels or buckets, and avoid using any plumbing fixtures until the issue is resolved.
How do I shut off the main water supply in my home?
The main water shutoff valve is typically located near your water meter, either inside your home in the basement, crawl space, or utility room, or outside near the street. Turn the valve clockwise to shut off the water supply. If you are unsure of its location, we recommend locating it and familiarizing yourself with its operation during a non-emergency situation.
Can you handle both residential and commercial plumbing emergencies?
Yes, our team is fully equipped to handle both residential and commercial plumbing emergencies. We have the expertise and tools necessary to address a wide range of issues in various types of properties, ensuring that your emergency is resolved efficiently and effectively.
Is emergency plumbing more expensive than regular plumbing services?
Emergency plumbing services can be more expensive due to the immediate response and availability outside of regular business hours. However, we strive to provide transparent pricing and will give you an upfront estimate before proceeding with any work. Investing in prompt emergency repairs can also save you money by preventing extensive damage that would require more costly repairs.
