Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Oak Ridge

In the heart of Oak Ridge, HEP's Plumbing provides swift and reliable emergency plumbing services that you can count on 24/7. Whether you're dealing with stubborn leaks, burst pipes, or clogged drains, our team of experienced professionals is ready to jump into action. We understand the urgency and stress that plumbing emergencies bring, which is why we prioritize rapid response times and effective solutions. Trust HEP's Plumbing to restore comfort and functionality to your home with a blend of expertise, advanced tools, and genuine care. When every second counts, make HEP your first call!

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency involves situations that pose a risk of significant water damage, health hazards, or loss of essential utility functions. Common examples include burst pipes, severe leaks, clogged drains, overflowing toilets, and water heater failures.

How quickly can you respond to a plumbing emergency in Oak Ridge?

We aim to respond to plumbing emergencies within 30-60 minutes, depending on traffic conditions and the time of day. We are available 24/7 to handle urgent situations and ensure that any immediate risks are mitigated as soon as possible.

What should I do while waiting for an emergency plumber to arrive?

While waiting for an emergency plumber, shut off the main water valve to prevent further damage. If possible, try to contain any leaks using towels or buckets, and avoid using any plumbing fixtures until the issue is resolved.

How do I shut off the main water supply in my home?

The main water shutoff valve is typically located near your water meter, either inside your home in the basement, crawl space, or utility room, or outside near the street. Turn the valve clockwise to shut off the water supply. If you are unsure of its location, we recommend locating it and familiarizing yourself with its operation during a non-emergency situation.

Can you handle both residential and commercial plumbing emergencies?

Yes, our team is fully equipped to handle both residential and commercial plumbing emergencies. We have the expertise and tools necessary to address a wide range of issues in various types of properties, ensuring that your emergency is resolved efficiently and effectively.

Is emergency plumbing more expensive than regular plumbing services?

Emergency plumbing services can be more expensive due to the immediate response and availability outside of regular business hours. However, we strive to provide transparent pricing and will give you an upfront estimate before proceeding with any work. Investing in prompt emergency repairs can also save you money by preventing extensive damage that would require more costly repairs.

What our customers say

Corbin did a great job! He was professional, polite and helpful. Out of all the plumbing companies called HEP was available after hours to fix our problem. All the other companies advertise 24/7 but that’s not what they told me when trying to get someone to fix our leak. Thank you, Corbin and HEP!
Dalia D. profile photo
Dalia D.
Corbin was very honest by his work and i would definitely recommend to any for plumbing issues!
Marissa G. profile photo
Marissa G.
The restroom in my customer lobby was down and both Jorge and Jordan came out quickly and had it back up in no time!!!! Excellent Service
Seandata profile photo
Seandata
Corey did a great job fixing my plumbing issue thank you!
Adam F. profile photo
Adam F.
Aaron Tatum did an amaizing job in my house he fix my plumb. Im so happy that he fix it i recommend HEP because they do an amaizing job. Thank you!
Patricia M. profile photo
Patricia M.
Tech Jesus Saldana located my leak and had me ready to go in a quick time. Awesome company and awesome technician. Thank you very much
Steven M. profile photo
Steven M.
zack handcock and jesse roche came out to dig up septic tank and install baffle and did an amazing job would recommend hep to anybody!’n
Zach W. profile photo
Zach W.
Aaron from the HEP plumbing department came out promptly and gave me a detailed estimate on a few items that I requested. Very friendly and knowledgeable. Wasn’t like a pushy salesman during the process like some estimators are, felt like I’ve known him for years. All my interactions with the HEP crew have been very positive, definitely a no nonsense company.
Josh P. profile photo
Josh P.
Tech Brad Duffey did a great job helping us with an estimate with our sump pump!
Jefferson D. profile photo
Jefferson D.
Jose and jorge came to my moms house and did a very good job . My mom is very happy with the work and will recommend them to everyone who has plumbing issues.
Erik L. profile photo
Erik L.

Areas We Serve

HEP
Book Online
(423) 819-7773