Emergency Plumbing

Emergency Plumbing | Plumbing | Cleveland

When plumbing disasters strike in Cleveland, there's no time to waste. At HEP's Plumbing, we understand the stress and inconvenience of unexpected leaks, clogs, or broken pipes. Our team of experienced plumbers is on call 24/7 to provide fast, reliable emergency plumbing services. Whether it's a flooded basement, a water heater failure, or a burst pipe, we act quickly to mitigate damage and restore your peace of mind. With same-day service, transparent pricing, and a commitment to excellence, HEP’s Plumbing is the trusted name you can count on when every second counts. Don’t let a plumbing emergency ruin your day – reach out to HEP's Plumbing and let us take care of everything.

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency encompasses severe issues that require immediate attention to prevent property damage or personal harm. Common examples include burst pipes, severe leaks, overflowing toilets, and issues with the main sewer line. If a situation is causing significant water damage or threatens the safety of inhabitants, it should be treated as an emergency.

How quickly can you respond to a plumbing emergency in Cleveland?

We are dedicated to providing prompt service for all plumbing emergencies in Cleveland. Our team is available 24/7 and typically aims to arrive within an hour of your call, depending on the location and traffic conditions.

What should I do while waiting for the emergency plumber to arrive?

While waiting for the emergency plumber, it's crucial to shut off the water supply to prevent further damage. For a burst pipe or severe leak, turn off the main water valve. For an overflowing toilet, turn off the valve near the base of the fixture. Additionally, try to contain the water using towels or buckets and avoid using any affected plumbing fixtures.

Will an emergency plumbing service be more costly than a regular service?

Emergency plumbing services can be more expensive than regular appointments due to the urgency, immediate response, and potential out-of-hours service. However, addressing an emergency promptly can prevent more extensive damage and higher repair costs in the long run.

What preventive measures can I take to avoid plumbing emergencies?

Preventive measures include regular inspections of your plumbing system, ensuring proper maintenance of pipes and fixtures, avoiding flushing non-degradable items down the toilet, and using drain covers to prevent blockages. Also, insulating your pipes can help prevent freezing and bursting in cold weather.

Do you offer any guarantees or warranties on your emergency plumbing services?

Yes, we offer guarantees and warranties on our emergency plumbing services to ensure customer satisfaction. Specific terms vary depending on the nature of the repair or installation, but we stand by the quality of our workmanship and the parts we use. For detailed information, you can contact our customer service team.

What our customers say

The plumber I had come to my house Justin Hodge was extremely professional and was done in no time!

Mr. G.

Preston was awesome. We had an emergency on the weekend and he was at our house within an hour of calling. He was knowledgeable and professional. So glad we called Heps!

Stacey T.

Brad came out for an emergency plumbing issue and was very professional and knowledgeable. By far an excellent representation of HEP services.

Jesse P.

HEP is on the way came out the same day I called in regards to a plumbing issue my father was having at his home. Brad and Dakota were prompt, courteous and knowledgeable and even followed up the following day to make sure all was still running properly. I would highly recommend them if you need help with a plumbing issue. I know I will definitely keep their number handy.

Lisa D.

Jeremiah Wilburn was awesome!! He helped with an after hours plumbing issue. Didn’t leave until 11:55 pm. He was great and super professional

Emily P.

Big shout out to Chase Rost, and the HEP support staff. Chase arrived with an hour of my first call for help for a rainstorm in my garage. He was friendly, knowledgeable, answered all my questions, and provided quick work and a solid estimate. He provided lots of tips to help me avoid future issues, and some recommendations for long term repairs. Grateful for the excellent customer service and having my plumbing issues resolved quickly!

Beth B.

EJ was very efficient and friendly. Fixed the leak in our kitchen sink.

Elizabeth L.

Joe was great! I appreciate him being straight forward and showing up in such short notice. Out of the 4 or 5 plumbers we have contacted. This company has been the only one to respond and show up. Great customer service. Thanks Joe!

Cj H.

Brad was a grate tech and help me understand the problem and importance of the plumbing and how the company works will recommend to my friends and family every time!!!!!