Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Hixson

When emergencies strike in Hixson, HEP's Plumbing is ready to put your worries to rest. Our experienced team understands that plumbing disasters don’t wait for convenient hours, so we range from midnight clogs to overflowing basements with the same fast, friendly dedication. We’re equipped with the latest tools and expertise to handle any crisis swiftly, ensuring your home remains safe and comfortable.

Rest assured, when you call us, you’re not just getting a quick fix—we’re committing to clear communication, reliable service, and lasting solutions. Trust HEP's Plumbing to treat your home like our own, turning those stressful moments into a seamless return to normalcy. We're here for you, rain or shine, any time you need us.

FAQs

What qualifies as an emergency plumbing situation in Hixson?

An emergency plumbing situation involves any condition that poses an immediate risk to your property, health, or safety. This includes burst or severely leaking pipes, sewer backups, overflowing toilets, and water heater issues. If you suspect significant water damage or a situation that could lead to structural damage, contact our emergency plumbing services immediately.

How quickly can you respond to an emergency in Hixson?

We understand that plumbing emergencies require rapid response. Our team is available 24/7 and typically arrives at your location within a short timeframe, often within an hour of your call. Your safety and minimizing damage to your property are our top priorities, and we do everything possible to expedite repairs.

Are your plumbers licensed and insured?

Yes, all of our emergency plumbers are fully licensed, insured, and extensively trained. Our team adheres to the highest industry standards, ensuring that every job is completed safely and accurately. We continually update our skills and certifications so that you receive reliable and professional service, especially in emergency situations.

What should I do while waiting for emergency plumbing services to arrive?

First, ensure that all household members are safe and away from any hazards such as flooding or exposed electrical outlets. If it’s safe to do so, locate and turn off your home’s main water supply to prevent further damage. Avoid using any water until the issue is resolved. If you have concerns about potential damage or need further instructions, our team can provide guidance over the phone while en route.

What areas do you serve for emergency plumbing in Hixson?

Our emergency plumbing services are available throughout Hixson and the surrounding communities. We pride ourselves on a wide service area to quickly reach any customer in need. If you’re unsure whether your location falls within our coverage, please give us a call, and we’ll promptly provide assistance.

Can regular maintenance help prevent plumbing emergencies?

Absolutely. While our emergency services are here for urgent situations, regular maintenance is key to preventing unexpected plumbing issues. We recommend routine inspections and maintenance of your plumbing system, including checking for leaks, inspecting water heaters, and ensuring proper drainage. This proactive approach can help you avoid crises and extend the life of your plumbing installations.

What our customers say

Josh came out for same day service on our plumbing emergency! He was super nice and definitely knows his plumbing. We are very happy with him and his company.
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Helen T.
Great customer service. Nice plumber. Found problem fast.
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Ryan A.
They came in to correct a mistake from a previous plumber’s work. They were quick, clean, and cheaper than the other company . I would use them again.
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Kim J.
Our plumber was very quick, came out close to the time we requested (so we could drive home from work), and was very pleasant to engage with. I would definitely request her again!
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Lindsey D.
Issac was very professional and made me feel heard of the plumbing issues we were experiencing.
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Diandra M.
Edwardo was very professional and gave great expert advice. He was very helpful in assessing the repair and kept a polite and positive attitude. Would definitely recommend his customer service and company to anyone needing pluming repair. Thank you Edwardo.
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Cameron A.
Our tech was amazing!!! We will definitely request him if we ever need a plumber again!
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Shelly C.
I have needed last minute, odd hours plumbing help twice now. Both times, HEP has been super helpful. Everyone I’ve spoken on the phone with has been super helpful and kind. And the two plumbers I’ve had at my house have been super respectful and knowledgeable. Very much recommend!
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Megan H.
Issac was prompt, knowledgeable and courteous. I would recommend him for your plumbing needs.
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Gary M.
It was a Sunday. Great response time. I'm new to the Cleveland area, so I call the first company I found. I'll be calling them for my plumbing needs.
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Teresa F.

Areas We Serve

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(423) 819-7773