Emergency Plumbing

Emergency Plumbing | Plumbing | Pigeon Forge

When plumbing issues strike at the most inconvenient times, HEP's plumbing service in Pigeon Forge is your go-to solution for prompt, professional, and reliable emergency plumbing. Whether it's a burst pipe flooding your home, a clogged drain wreaking havoc on your routine, or an overflowing toilet causing stress, our expert team is ready 24/7 to tackle any plumbing crisis head-on. We understand that emergencies can happen at any hour, which is why our licensed plumbers are always on standby to restore your peace of mind quickly and efficiently. With our commitment to quality and customer satisfaction, you can trust HEP's plumbing to provide swift resolution and expert care, getting your home back to normal in no time. Don't let plumbing problems disrupt your life; reach out to HEP's emergency plumbing services and experience the pinnacle of professional assistance.

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency includes any situation that poses an immediate risk to property or health. Common examples are burst pipes, severe leaks, overflowing toilets, backed-up sewer lines, and major clogs in drains. If left unattended, these issues can cause significant water damage and may even become hazardous.

How quickly can you respond to a plumbing emergency in Pigeon Forge?

We pride ourselves on our rapid response times. Our team is available 24/7 to handle emergency plumbing situations. We aim to respond within 30 minutes to an hour, depending on the location and current demand.

What should I do while waiting for the emergency plumber to arrive?

While waiting for our team to arrive, first try to shut off the main water supply to prevent further damage. If the problem is a leak, use buckets or towels to contain the water. For a clogged drain or toilet, avoid using other fixtures that may exacerbate the issue. It's also helpful to clear the area around the affected pipes so our plumbers can quickly access and fix the problem.

Are emergency plumbing services more expensive?

Emergency plumbing services can be more costly than regular services due to the urgency and after-hours nature of the work. However, the cost is often justified by the prevention of further damage and the peace of mind that comes with immediate resolution. We offer transparent pricing and will provide a clear estimate before beginning any emergency work.

Can you provide emergency plumbing services for both residential and commercial properties?

Yes, we offer emergency plumbing services for both residential and commercial properties. Our team is equipped to handle a wide range of issues, from small residential leaks to major commercial plumbing disasters, ensuring that we can meet the needs of all our Pigeon Forge customers.

What types of issues can you handle during an emergency plumbing call?

During an emergency plumbing call, we can address a variety of issues including burst pipes, significant leaks, clogged drains, malfunctioning water heaters, sewage backups, and gas line issues. Our experienced plumbers are equipped with the tools and knowledge necessary to diagnose and fix these problems efficiently and effectively.

What our customers say

Tanner and Steven were awesome and quick to fix our plumbing issue!

Elizabeth W.

Bret Nicely came out and did warranty repair on our kitchen sink drain. He was very quick and thorough. Very pleased with it - and fingers crossed the repair will hold long term.

D W.

Rueben was very helpful with helping us unclog our sink. Answered all of my questions and tried to fix the problem very fast!

Cecily C.

Johnathon Remines, was very helpful with our serious septic problem, he was on time and went above and beyond every aspect of the problem. He explained everything well to me, for I knew nothing about septic systems. Our family was very fortunate to have this individual get us back to resuming life as usual. Thank you very much HEP for sending him our way👍

Billy P.

Ruben was fantastic. Super professional and fast. He really helped figure out the beat way to address our plumbing emergency. Then he did the work perfectly. Highly recommend HEP and Ruben!

Shawn P.

Tanner Tracy was Very professional and went above and beyond to help me out. We had dug the wrong hole for septic lid so he helped me dig the other one with no charge. Not only that but explained the whole process and taught me about the system as he was pumping. He stayed out late and pumped it at 8pm. Not only did the earn a customer but I wouldn’t recommend anyone else for your plumbing needs!

Keenan E.

Brett Nicely was our tech for our sewage issue. Brett was punctual, courteous and very professional. I signed up for the Loyalty Program that was an excellent add-on and money saver. I wouldn't have anyone else handle my plumbing needs.

Brent B.

Extremely happy with the plumbers Billy and Nettie who came out to help fix my issue. I work from home and they were very accommodating to my schedule . I had tons of questions and they answered all of them with a smile and with expertise. I am very happy with the work , they went above and beyond to take care of my home. I also want to thank Scott and Rubin who came out and gave me my quote and had the same great customer service and expertise.

Adam F.

Ruben was fantastic in fixing my problem with my kitchen sink. He triple checked everything and made sure the job was done right the first time. Thank you ruben for your dedication in your work . Knowing that someone does all they can do goes a long way these days. HEP is the best. Thanks so much for all you have done over the years for me.

Andy J.

Brett Nicely was the man. Went above and beyond to make sure we had running water for the night until he could come back for the more permanent solution. Definitely would recommend.

Houston T.

Emergency Plumbing