Emergency Plumbing

Emergency Plumbing | Plumbing | Gatlinburg

When a plumbing disaster strikes in Gatlinburg, HEP's Plumbing is your go-to solution for fast, reliable emergency services. Our skilled technicians are available around the clock, ready to tackle everything from burst pipes to severe clogs with precision and expertise. We understand that emergencies can't wait, which is why we pride ourselves on rapid response times and top-notch customer service. With HEP's Plumbing, you can rest easy knowing your plumbing woes will be handled efficiently and effectively, getting your home or business back to normal in no time.

FAQs

What should I do in case of a plumbing emergency?

In case of a plumbing emergency, the first step is to turn off the main water supply to prevent further damage. Locate the shut-off valve, usually found near the water meter, and turn it off. Then, call an emergency plumbing service immediately to get professional help. Our team in Gatlinburg is available 24/7 to respond to any urgent plumbing issues.

What constitutes a plumbing emergency?

A plumbing emergency includes scenarios such as burst pipes, severe leaks, clogged drains, overflowing toilets, gas leaks, and water heater failures. These situations require immediate attention to minimize damage and ensure the safety of your home and family. If you're unsure whether your issue is an emergency, it's best to err on the side of caution and contact a professional.

How quickly can a plumber arrive in an emergency?

Our emergency plumbing team aims to respond as quickly as possible, often within an hour, depending on your location in Gatlinburg and current traffic conditions. We understand the urgency of plumbing emergencies and strive to provide prompt and efficient service to mitigate any further damage.

Are emergency plumbing services more expensive than regular services?

Emergency plumbing services may be more expensive than regular services due to the urgency and after-hours nature of the work. The additional cost covers the plumber’s availability and immediate response to critical issues. However, the prompt intervention can save you from more expensive repairs and extensive water damage in the long run.

Can I try to fix a plumbing emergency myself before the plumber arrives?

While you can take some initial steps to mitigate damage, such as turning off the water supply or using a plunger for minor clogs, it is generally advised to wait for a professional plumber to handle the emergency. Attempting complex repairs without proper knowledge and tools can worsen the situation and lead to higher repair costs.

What preventative measures can I take to avoid plumbing emergencies?

To prevent plumbing emergencies, regularly inspect your plumbing systems for signs of wear and tear, such as leaks or rust. Schedule routine maintenance with a professional plumber to identify potential issues early. Avoid flushing inappropriate items down toilets and sinks, and be mindful of what goes into your garbage disposal. Proper insulation of pipes can also help prevent freezing and bursting during cold weather.

What our customers say

Joe was on time and thoroughly professional. He went through our entire home and found all of the plumbing issues where the previous owner had cut some corners. I would highly recommend HEP to any of my friends or family.

Nathan B.

Steven is the best! Thanks for being dependable and quick! Had a second emergency plumbing call in a week and Steven and Jesse were great today. Thanks for your help as usual!

Rebekah H.

Alexander Sherwood you did a real good job on my septic tank

Christopher V.

Hunter was very professional and quick to respond to the call for a water leak in my shower. He was quick and efficient in finding the problem.

Amy B.

JSAL was courteous, prompt and a genuine pleasure to deal with. Most people, like me, get nervous when you need a plumber. He took the nervousness out of the equation. Thanks a lot

Brandon (.

I was extremely pleased of the two employees Aaron and Jonathan, who came to my home today. Both men were very courteous and very helpful in explaining the problem I have with our septic system.. Future work is to be done, and they went over everything that will be needed. Thank you

Harold C.

We had Hep fix a leaky faucet 10 months ago and the faucet started a drip leak again. We called HEP back to see what kind of warranty we may have and expected we were gonna have to pay again? Much to our surprise HEP quickly set up an appointment to come out and check it out, replaced the piston in the faucet, apologized for the inconvenience and had us sign a repair under warranty paper. I was definitely surprised and pleased with the entire process. Thank you Joe for taking care of your paying customer. A big Thank You to the HEP team.

Robert A.

Brett Nicely was fantastic! Fixed my plumbing very quickly. Would highly recommend!

Carla H.

Responded to our emergency call at a great time. Was helpful with all information leaving us with no questions.

Exile261

We have 3 generations using Hep. I can always depend on them, no matter the time. All of my experiences have been with the plumbing department. The first to arrive was Terry. He accessed the situation brought out Zac and Damian for ideas and the best solution for me. They were very professional and even cleaned up the mess. Ernest has always helped my Mom. It is nice not worring about someone taking advantage of her. Yes, I will continue to use Hep. They are there when I need them.