Emergency Plumbing

Emergency Plumbing | Plumbing | Greeneville

Facing an unexpected plumbing crisis in Greeneville? HEP's top-notch emergency plumbing services have got you covered 24/7. Whether it's a burst pipe in the middle of the night, a clogged drain that's backing up, or a water heater that's suddenly gone cold, our skilled professionals are just a call away. We combine rapid response times with expert craftsmanship to ensure your home is back to normal as quickly as possible. Trust HEP's comprehensive emergency plumbing solutions to restore your peace of mind.

FAQs

What types of emergencies do your plumbing services cover?

Our emergency plumbing services in Greeneville cover a wide range of urgent issues including burst pipes, severe leaks, backed-up drains, overflowing toilets, malfunctioning water heaters, and gas line problems. We are equipped to handle any situation to minimize damage and restore functionality quickly.

How quickly can you respond to a plumbing emergency?

We understand the urgency of plumbing emergencies, which is why we strive to respond as quickly as possible. Our goal is to arrive at your location within an hour of your call, but response times can vary depending on the time of day and current demand. We prioritize all emergencies to ensure the fastest possible response.

Are your emergency plumbing services available 24/7?

Yes, our emergency plumbing services are available 24/7, 365 days a year. Plumbing issues can occur at any time, and our team is always on standby to provide immediate assistance, day or night, weekends, and holidays included.

What should I do while waiting for the emergency plumber to arrive?

While waiting for our emergency plumber to arrive, you should try to mitigate the damage. For leaks or bursts, turn off the main water supply to stop the flow of water. For gas leaks, turn off the gas supply and ensure proper ventilation by opening windows. Do not use electrical devices if you suspect a water-related electrical hazard. Stay safe and wait for our professional technician to handle the situation.

How can I prevent plumbing emergencies in the future?

Preventing plumbing emergencies involves regular maintenance and being mindful of your plumbing system. Schedule routine inspections, avoid disposing of grease or large food particles down the drain, don't flush inappropriate items down the toilet, and check for signs of wear or leaks in pipes and appliances. Regular maintenance can catch potential issues before they become emergencies.

Do you provide estimates for emergency plumbing repairs?

Yes, we provide estimates for emergency plumbing repairs. Once our technician assesses the situation, they will provide you with an upfront estimate before any work begins. Our transparent pricing ensures you understand the costs involved, and there will be no hidden fees. Our priority is to restore your plumbing system efficiently and effectively.

What our customers say

We recently needed help locating our septic tank, and Brett Nicely did a fantastic job. He arrived on time, was very professional, and quickly located the tank with the right equipment. He took the time to explain everything clearly and gave us a fair and detailed quote for the work needed. There was no pressure just honest, straightforward service. It was a relief to deal with someone so knowledgeable and respectful. If you’re dealing with septic or sewer issues, I highly recommend Hep for their expertise and great customer service.

Cecillia S.

I have needed last minute, odd hours plumbing help twice now. Both times, HEP has been super helpful. Everyone I’ve spoken on the phone with has been super helpful and kind. And the two plumbers I’ve had at my house have been super respectful and knowledgeable. Very much recommend!

Megan H.

Jeremiah was beyond amazing. He walked us through the cost and time it would take to complete the repair. Plumbing issues are stressful it was nice to have someone that knew what he was doing.

Jessica R.

It was a Sunday. Great response time. I'm new to the Cleveland area, so I call the first company I found. I'll be calling them for my plumbing needs.

Teresa F.

Josh was awesome and got the job done and was in and out in no time. First time I’ve ever had a septic tank cleaned. HEP will be my #1 for plumbing and septic. Thank you guys!

E S.

Ernest did an amazing job and took care of our leak quickly and prompt. Thanks for going above and beyond

Cathy T.

Amanda did a complete check inside and out, found the problem and was able to repaire the plumbing leak today, very happy with her work.

Nancy B.

Josh Nickolas did an amazing job pumping our septic. We called in the morning and he had cleared up our problem before the end of the day. He was cheerful and professional! I’d recommend hep to anyone looking for fast, prompt, professional service

Jo Y.

I had a great team of people from HEP. Starting with Josh who assessed the situation to Jordon and Cody who ultimately cleaned out my tank and fixed the PVC part that had come undone. They were polite, professional and we actually had a lot of laughs as well. My family is due in two weeks and to have had them come under these circumstances would have been my worst nightmare. BUT everything is fixed and working great. I would recommend this company to anyone needing any plumbing job or their septic tank emptied. A great group of workers! I actually learned a lot during the process as I was asking a lot of questions. Both Josh and Jordon were very patient with me. The company was very professional sending me updates of when drivers would come with links to their actual location. Invoices were sent promptly and communication was perfect.

Lisa C.

The 5 star review is for the people who did the work! They were friendly and sociable ! I appreciated them coming out and messing with the weather to get our plumbing redone...the gentleman's name was Rak .