Emergency Plumbing

Emergency Plumbing | Plumbing | Bluff City

When plumbing emergencies strike in Bluff City, time is of the essence, and HEP's Plumbing is here to save the day! Our rapid-response team is available around the clock, ready to tackle any crisis with expertise and efficiency. Burst pipes, overflowing toilets, or sudden leaks—no problem is too big or small. With HEP, you can expect swift, professional service that gets your home back to normal in no time. Trust our dedicated experts to handle your plumbing woes with care and precision, ensuring peace of mind when you need it most. Call HEP's Plumbing, and let us turn your emergency into a solution!

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency typically includes situations that pose immediate risks to your property or health, such as burst pipes, severe leaks, sewer backups, and gas leaks. These issues require urgent attention to prevent extensive damage and ensure safety.

How quickly can you respond to a plumbing emergency in Bluff City?

We strive to respond to all plumbing emergencies within 60 minutes or less, depending on the location and time of day. Our team is on call 24/7 to ensure we're available to tackle urgent issues promptly.

What should I do while waiting for the emergency plumber to arrive?

While waiting for our emergency plumber to arrive, it's important to take immediate steps to minimize damage. Shut off the main water valve to stop water flow if you have a major leak or burst pipe. For gas leaks, evacuate the premises and avoid using any electrical devices. You should also try to contain any visible leaks using buckets or towels.

Are your emergency plumbing services available on holidays and weekends?

Yes, our emergency plumbing services are available 24 hours a day, 7 days a week, including holidays and weekends. We understand that plumbing emergencies don't always happen at convenient times and are committed to being there when you need us most.

Do you charge extra for emergency plumbing services?

Emergency plumbing services sometimes come with an additional fee due to the urgency and priority given to these cases. However, we aim to provide competitive pricing and will discuss all costs with you upfront before any work is done.

Can I cancel emergency plumbers if the problem resolves on its own?

If the problem resolves on its own or if you need to cancel our services for any reason, please notify us as soon as possible. We understand that emergencies can change quickly, and prompt communication helps us reallocate resources effectively.

What our customers say

Josh was awesome and got the job done and was in and out in no time. First time I’ve ever had a septic tank cleaned. HEP will be my #1 for plumbing and septic. Thank you guys!

E S.

Ernest did an amazing job and took care of our leak quickly and prompt. Thanks for going above and beyond

Cathy T.

Ed came and fix my lplumbing issue great person and professional, thank HEP for all you do in our community.

Amon R.

Josh Nickolas did an amazing job pumping our septic. We called in the morning and he had cleared up our problem before the end of the day. He was cheerful and professional! I’d recommend hep to anyone looking for fast, prompt, professional service

Jo Y.

I had a great team of people from HEP. Starting with Josh who assessed the situation to Jordon and Cody who ultimately cleaned out my tank and fixed the PVC part that had come undone. They were polite, professional and we actually had a lot of laughs as well. My family is due in two weeks and to have had them come under these circumstances would have been my worst nightmare. BUT everything is fixed and working great. I would recommend this company to anyone needing any plumbing job or their septic tank emptied. A great group of workers! I actually learned a lot during the process as I was asking a lot of questions. Both Josh and Jordon were very patient with me. The company was very professional sending me updates of when drivers would come with links to their actual location. Invoices were sent promptly and communication was perfect.

Lisa C.

Rueben was really helps looking into my plumbing issues today! He was patient with my strange, old house plumbing and made sure i clearly understood all my options! Looks like I’ll be sticking with these guys for my house needs

Niles H.

We called Hep with a plumbing emergency. Aaron came out quickly and fixed our issue. He was friendly and knowledgeable.

Sean P.

We have had several plumbing issues lately and have used HEP 3 times in the last 4 months. 2/3 times Brett Nicely was our technician and he is AMAZING. All around solid dude! Punctual, gets the work done quick, and is so kind. He is an asset to this company!

Martha O.

Ruben and John repaired my plumbing issue. They were great!

Brandon L.

Jeremiah was beyond amazing. He walked us through the cost and time it would take to complete the repair. Plumbing issues are stressful it was nice to have someone that knew what he was doing.