Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Louisville

At HEP's Plumbing, we understand that plumbing emergencies in Louisville can strike at the worst possible times. Burst pipes, overflowing toilets, and blocked drains can disrupt your day and cause significant damage to your property. Our expert team is ready 24/7 to tackle any plumbing crisis with speed and efficiency. With cutting-edge tools and years of experience, we provide prompt and reliable service to ensure your peace of mind. Trust HEP's Plumbing to restore your home's comfort and safety, no matter the hour. Reach out to us whenever you face an urgent plumbing issue—our commitment to excellence is always flowing.

FAQs

What qualifies as a plumbing emergency in Louisville?

A plumbing emergency in Louisville typically includes severe issues such as burst pipes, major leaks, sewer backups, severe clogs, or gas line problems. These situations require immediate attention to prevent extensive property damage, health risks, or service disruptions.

How quickly can you respond to a plumbing emergency?

Our team is available 24/7 and aims to respond to plumbing emergencies within an hour, depending on traffic and weather conditions in Louisville. We understand the urgency of such situations and prioritize quick, efficient service.

What should I do while waiting for the emergency plumber to arrive?

While waiting for the emergency plumber, you should first shut off the main water supply to prevent further water damage. If there's a leak or spill, try to contain it using towels or buckets. For gas leaks, evacuate the area immediately and avoid using electrical devices.

Will you provide an estimate before starting the repair work?

Yes, we provide a detailed estimate before commencing any repair work. Our plumbers will assess the situation, explain the necessary repairs, and provide a clear, upfront cost estimate so you can make an informed decision.

Are your emergency plumbing services covered by insurance?

Coverage for emergency plumbing services depends on your specific insurance policy. Many homeowners' insurance policies cover sudden and accidental water damage, but it's important to check with your insurance provider to understand your coverage details.

What steps can I take to prevent plumbing emergencies?

Regular maintenance is key to preventing plumbing emergencies. Schedule periodic inspections, avoid flushing improper materials down toilets and drains, and insulate pipes during the winter months. These proactive measures can help identify potential issues before they become emergencies.

What our customers say

I just had the best tech. from Hep! Amanda Bundy was awesome .. she explained everything that was wrong with my plumbing and how to correct it. She knows her stuff👍🏻 I can’t recommend her enough .. you go girl !
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Mary L.
Ernest came to fix our plumbing issue he was professional, efficient, and knowledgeable as well as transparent on the task at hand!
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Paul F.
Josh was awesome and got the job done and was in and out in no time. First time I’ve ever had a septic tank cleaned. HEP will be my #1 for plumbing and septic. Thank you guys!
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E S.
Zak and Dustin came and did my plumbing for my outside hydrant and my kitchen sink they were so kind and professional they did a great job! I will most definitely be using this company again to more jobs in the future! I'm getting done (windows and ect)
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Anonymous
Jeremiah Wilburn was awesome!! He helped with an after hours plumbing issue. Didn’t leave until 11:55 pm. He was great and super professional
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Emily P.
Ernest Kerekes from HEP was my technician for a leak I was having and got it fixed immediately! He was super friendly, worked quickly, asked if I’d like a quote on drywall repair as well and made sure to do a quality check when the work was complete. Will definitely be using HEP again and recommending them to everyone!
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Chelsea L.
Josh Sims I want to give a great shout out to our plumber today he was fantastic he went way above the Call of Duty and made sure everything was just fine with us he was here way longer but we do appreciate him and we will definitely definitely every time we need a plumber we want Josh thank you
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John R.
Conner did a great job. We had an emergency at our church and he came out the same day and fixed the issue.
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Thomas A.
Ernest K was very helpful and informative when coming to check out our plumbing. Came to check out one problem and informed us of another we may have in the future. This will save us in the long run and very much appreciated!
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Ashley S.
Brett Nicely came to give me a 2nd opinion on my plumbing problems. He was very thorough and explained everything. He answered every question I had patiently.
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Lisa D.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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(423) 819-7773