Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Louisville

At HEP's Plumbing, we understand that plumbing emergencies in Louisville can strike at the worst possible times. Burst pipes, overflowing toilets, and blocked drains can disrupt your day and cause significant damage to your property. Our expert team is ready 24/7 to tackle any plumbing crisis with speed and efficiency. With cutting-edge tools and years of experience, we provide prompt and reliable service to ensure your peace of mind. Trust HEP's Plumbing to restore your home's comfort and safety, no matter the hour. Reach out to us whenever you face an urgent plumbing issue—our commitment to excellence is always flowing.

FAQs

What qualifies as a plumbing emergency in Louisville?

A plumbing emergency in Louisville typically includes severe issues such as burst pipes, major leaks, sewer backups, severe clogs, or gas line problems. These situations require immediate attention to prevent extensive property damage, health risks, or service disruptions.

How quickly can you respond to a plumbing emergency?

Our team is available 24/7 and aims to respond to plumbing emergencies within an hour, depending on traffic and weather conditions in Louisville. We understand the urgency of such situations and prioritize quick, efficient service.

What should I do while waiting for the emergency plumber to arrive?

While waiting for the emergency plumber, you should first shut off the main water supply to prevent further water damage. If there's a leak or spill, try to contain it using towels or buckets. For gas leaks, evacuate the area immediately and avoid using electrical devices.

Will you provide an estimate before starting the repair work?

Yes, we provide a detailed estimate before commencing any repair work. Our plumbers will assess the situation, explain the necessary repairs, and provide a clear, upfront cost estimate so you can make an informed decision.

Are your emergency plumbing services covered by insurance?

Coverage for emergency plumbing services depends on your specific insurance policy. Many homeowners' insurance policies cover sudden and accidental water damage, but it's important to check with your insurance provider to understand your coverage details.

What steps can I take to prevent plumbing emergencies?

Regular maintenance is key to preventing plumbing emergencies. Schedule periodic inspections, avoid flushing improper materials down toilets and drains, and insulate pipes during the winter months. These proactive measures can help identify potential issues before they become emergencies.

What our customers say

Ernest came to fix our plumbing issue he was professional, efficient, and knowledgeable as well as transparent on the task at hand!
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Paul F.
Connor was able to assess our plumbing issues and cite multiple different fixes at different price points. He was friendly and helpful.
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Jeremy E.
Ernest Kerekes from HEP was my technician for a leak I was having and got it fixed immediately! He was super friendly, worked quickly, asked if I’d like a quote on drywall repair as well and made sure to do a quality check when the work was complete. Will definitely be using HEP again and recommending them to everyone!
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Chelsea L.
Very much appreciate Brett Nicely’s service and expertise in getting to the bottom of a plumbing leak that turned out to be not plumbing but something else. Very thorough, kind, and professional
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Breanna B.
Brett Nicely arrived quickly and was able to give me multiple options to fix my plumbing problem. Very professional.
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Mary C.
Amanda was the best plumber I’ve ever met. Immediately gained my trust from her knowledge and genuine advice on what was best for the cost.
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Bradley M.
Jeremiah fixed burst pipe in wall in a timely manner. He was very friendly and good with the pets as well. Excellent service.
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Trey M.
Isaac was very helpful with our emergency plumping issues.
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Tyler K.
Vlad was very thorough and professional, definitely a great employee. He patiently answered all of our questions and made it easy to understand our plumbing issues. He took the time to help us with a plan and got us scheduled promptly for the repairs. I would highly recommend this company and will be requesting Vlad should any other need arise.
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Jurjen M.
I had a great experience with HEP. The dispatcher/call taker was patient and pleasant. The technician, Amanda, was prompt, professional, knowledgeable, courteous, and finished the plumbing job as requested. She also assisted me with suggestions and a plan to tackle other plumbing needs that I have coming up. I’m pleased with the work and will be using HEP in the future. I recommend HEP and Amanda.
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21firestorm

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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(423) 819-7773