Emergency Plumbing

Emergency Plumbing | Plumbing | Riceville

When plumbing emergencies strike, every minute counts. At HEP's Plumbing in Riceville, our dedicated team is always ready to jump into action, ensuring that burst pipes, overflowing sinks, or any unexpected plumbing mishaps are handled promptly and efficiently. With years of experience, we blend local expertise with modern techniques to diagnose and manage emergencies, minimizing damage and restoring comfort to your home.

We take pride in our ability to deliver rapid, reliable service that you can trust. Understanding the unique challenges of Riceville, our professionals work meticulously to tackle any issue, no matter how complex. Count on HEP's Plumbing to be the dependable partner who transforms stressful plumbing emergencies into seamless, worry-free resolutions.

FAQs

What qualifies as an emergency plumbing situation in Riceville?

An emergency plumbing situation is one that poses an immediate risk to your property, safety, or health. Examples include burst pipes, significant water leaks, sewer backups, gas leaks, and major water heater failures. If you notice any of these issues, it's best to contact a professional immediately to prevent further damage or hazards.

How quickly can you respond to emergency plumbing calls in Riceville?

We understand that time is critical during a plumbing emergency. Our team aims to dispatch a certified plumber within an hour of your call. Response times may vary slightly depending on current demand and location specifics, but we always make every effort to get to you as soon as possible to minimize damage.

Do you offer 24/7 emergency plumbing services in Riceville?

Absolutely. Plumbing emergencies don't wait until business hours, so neither do we. Our team is available 24 hours a day, 7 days a week, including weekends and holidays, ensuring that you have access to reliable help whenever you need it.

What should I do before the plumber arrives?

Before the plumber arrives, turn off your main water valve to reduce further leakage and potential damage. If safe, try to identify the source of the problem to help our technician diagnose the issue faster. Keep the area clear and avoid using electrical appliances near the affected area until professional help is on site.

How are emergency plumbing services priced?

Pricing for emergency plumbing services depends on the nature and extent of the work required. We provide transparent, upfront estimates before starting any repair work. Our goal is to offer fair and competitive pricing without hidden fees, ensuring you receive quality service that is both efficient and affordable.

Are your plumbers licensed and insured for emergency work in Riceville?

Yes, all of our plumbers are fully licensed, insured, and experienced in handling a wide range of plumbing emergencies. You can rest assured that our team adheres to local codes and industry standards, ensuring safe and effective repairs every time.

What our customers say

Ernest Kerekes from HEP was my technician for a leak I was having and got it fixed immediately! He was super friendly, worked quickly, asked if I’d like a quote on drywall repair as well and made sure to do a quality check when the work was complete. Will definitely be using HEP again and recommending them to everyone!

Chelsea L.

Very much appreciate Brett Nicely’s service and expertise in getting to the bottom of a plumbing leak that turned out to be not plumbing but something else. Very thorough, kind, and professional

Breanna B.

OCTOBER, 2017 During a routine inspection on 10/20/17 as part of my new annual maintenance agreement begun in June of this year (see below), a technician verified what I already knew to be the case--I would have to replace my central heating/cooling system. My sales representative Gary, following an in-depth review of available options, led me successfully through the selection, purchase and installation scheduling for my new Carrier system. On October 26, 2017, the new system was installed by an excellent team of technicians--Joe Brown and Dart Crenans I could rate and review one by one so many of the usual areas of concern such as promptness, professionalism, personality, technical ability, etc. (all of which on a scale of 1-10 both would rate solid 10's), but let me make it simple--whatever it is one hopes for, expects, even demands in the area of service, multiply that by 10 (at least) and you have my final assessment score specifically for these two fine young men but applicable as well for all staff with whom I've been at contact at HEP, Inc. JUNE, 2017 My service was done on 06/09/17 in order to ( how can I put this ?) fix a "home-owner created plumbing problem". The service done by Jonathan Harter, along with David, was far beyond what I expected. . Totally understanding of my situation . Totally professional . Totally personable After the visit, I decided to opt for the annual maintenance program. When the time comes, I can only hope to have my new service performed as well as that performed recently by these two young representatives of HEP. Thanks so much.

Danny H.

Thank you so much for the quick and speedy response to our plumbing problems today. Dakota was such a professional and pleasant young man and explained everything to us. And also cleaned up after himself. Which was a pleasant surprise. Thank you HEP for being there when we needed you. Pat Carmical

Carol C.

Responded to our emergency call at a great time. Was helpful with all information leaving us with no questions.

Exile261

Wonderful service responded quickly to our emergency Amanda and Jeremiah were awesome and took the time to get everything right! Will use again

Larry J.

We have 3 generations using Hep. I can always depend on them, no matter the time. All of my experiences have been with the plumbing department. The first to arrive was Terry. He accessed the situation brought out Zac and Damian for ideas and the best solution for me. They were very professional and even cleaned up the mess. Ernest has always helped my Mom. It is nice not worring about someone taking advantage of her. Yes, I will continue to use Hep. They are there when I need them.

Cindy L.

Jon was very helpful yesterday. He was prepared just for an inspection, but I had a simp pump issue. He was very willing to help me and fixed the problem. Great job!

Mary P.

Isaac was very helpful with our emergency plumping issues.

Tyler K.

I would highly recommend James Bai at HEP to pump out your septic tank. He was very professional and made sure our tank was up and running like new (as much as possible that is). He was also very knowledgeable when I asked questions on how to help maintain our system.