Emergency Plumbing

Emergency Plumbing | Plumbing | Blountville

When a plumbing emergency strikes in Blountville, you need a reliable, quick, and experienced team to save the day. HEP's Plumbing is your go-to solution for all urgent plumbing needs. From burst pipes to overflowing toilets, our skilled technicians are available 24/7 to tackle any crisis. We understand that plumbing emergencies can't wait, which is why we prioritize swift response times and efficient work to get your home or business back to normal in no time. Trust HEP's Plumbing to deliver exceptional service when you need it most, ensuring peace of mind and a swift resolution to your plumbing woes.

FAQs

What constitutes a plumbing emergency?

A plumbing emergency typically involves scenarios that require immediate attention to prevent significant damage or health hazards. This may include severe leaks, burst pipes, sewer backups, gas leaks, and major clogs that disrupt water flow. If the situation poses a risk to your property or safety, it's considered an emergency.

How quickly can you respond to a plumbing emergency in Blountville?

We prioritize emergency calls and aim to respond as quickly as possible, typically within an hour, depending on your location and current call volume. Our team is available 24/7 to ensure that we can address urgent plumbing issues promptly and efficiently.

What steps should I take before the plumber arrives?

While waiting for the plumber, it's advisable to turn off the main water valve to prevent further water damage for water-related emergencies. For gas leaks, ensure you evacuate the premises and avoid using any electrical appliances or open flames. Take note of the issue and any specific locations affected to provide clear information to the plumber upon arrival.

Do you provide upfront pricing for emergency plumbing services?

Yes, we offer upfront pricing for our emergency plumbing services. After assessing the situation, our technicians will provide a detailed estimate before any work begins, so you are fully informed about the costs involved. We aim to deliver transparent and fair pricing without any hidden fees.

Are your emergency plumbing services available on holidays and weekends?

Absolutely. Plumbing emergencies can happen at any time, which is why we offer our services 24/7, including on holidays and weekends. You can rely on us to be there whenever you need urgent assistance, no matter the day or time.

What types of payment do you accept for emergency plumbing services?

We accept various forms of payment to make the process as convenient as possible for our customers. This includes cash, credit cards, debit cards, and checks. We aim to provide flexible payment options to suit your needs during emergency situations.

What our customers say

Aaron was very friendly. He spend alot of time explaining the problems and gave us different ways to solve the issue. Not only was he very professional but he was knowledgeable about his work as well. Aaron made us feel like we didn't have to worry about anything we knew he would take care of our plumbing needs. He didn't rush his work and he made sure we were satisfied with his work before he left.

Bhavana S.

Rueben came to fix my guest bedroom bathroom today that’s been pending repairs for over a month due to limited availability in my area - where other companies were unresponsive or dragged their feet, HEP did not. Within two hours, Rueben identified and fixed the problem with an unparalleled level of expertise that comes only with years of experience. He took the time to carefully measure the areas we’d need to cut into for diagnostics and made the process and painless as possible, discussing payment details upfront before services rendered and leave the least amount of sheet rock repairs possible. He was cool, conversational and trustworthy - not someone that I felt I needed to follow around my house which has unfortunately happened in the past and why I was seeking out a new maintenance provider. Great guy and professional all around, would absolutely have him back in a heartbeat and trust his work is high-quality.

Kirstyn

The plum er that came out, Billy Burns and Brandon , was very polite and very helpful, he made sure everything was done and I was completely happy before he left.

Megan R.

Johnathon Remines, was very helpful with our serious septic problem, he was on time and went above and beyond every aspect of the problem. He explained everything well to me, for I knew nothing about septic systems. Our family was very fortunate to have this individual get us back to resuming life as usual. Thank you very much HEP for sending him our way👍

Billy P.

Ruben was fantastic. Super professional and fast. He really helped figure out the beat way to address our plumbing emergency. Then he did the work perfectly. Highly recommend HEP and Ruben!

Shawn P.

Tanner Tracy was Very professional and went above and beyond to help me out. We had dug the wrong hole for septic lid so he helped me dig the other one with no charge. Not only that but explained the whole process and taught me about the system as he was pumping. He stayed out late and pumped it at 8pm. Not only did the earn a customer but I wouldn’t recommend anyone else for your plumbing needs!

Keenan E.

Extremely happy with the plumbers Billy and Nettie who came out to help fix my issue. I work from home and they were very accommodating to my schedule . I had tons of questions and they answered all of them with a smile and with expertise. I am very happy with the work , they went above and beyond to take care of my home. I also want to thank Scott and Rubin who came out and gave me my quote and had the same great customer service and expertise.

Adam F.

This was my first experience with HEP and they are wonderful. They help you make affordable choices, understand as much as you like, and are professional and courteous. Jesus was my plumber and he works very hard to do quality work.

D R.

Brett Nicely was the man. Went above and beyond to make sure we had running water for the night until he could come back for the more permanent solution. Definitely would recommend.

Houston T.

Ruben was very nice and helped fix our leak we had goin on with our sink. I really hope if I have any further issues that it's Ruben coming to do it. Definitely coming back.

Tashia L.

Emergency Plumbing