Emergency Plumbing

Emergency Plumbing | Plumbing | Erwin

When plumbing emergencies strike in Erwin, time is of the essence. That's where HEP's Plumbing comes in. Whether you're dealing with a burst pipe, a backed-up sewer, or an overflowing toilet, our team of experienced professionals is just a call away, 24/7. We understand the stress and urgency of plumbing disasters, which is why we offer rapid response times and efficient, reliable service to get your home back to normal as quickly as possible. Rest easy knowing that HEP's Plumbing is your trusted partner in tackling any plumbing emergency, offering peace of mind when you need it most.

FAQs

What constitutes a plumbing emergency?

A plumbing emergency typically includes situations such as a burst pipe, severe leak, backed-up sewer, or major water heater malfunction. These issues can cause significant water damage or disrupt your essential water services, requiring immediate attention to prevent further harm.

How quickly can an emergency plumber arrive at my location in Erwin?

Response times can vary, but most emergency plumbing services aim to arrive within an hour of your call. Our team in Erwin is on standby 24/7 and prioritizes urgent situations to provide fast, effective solutions.

What should I do while waiting for the emergency plumber to arrive?

While waiting for the plumber, you should turn off the main water supply to prevent further damage. If possible, try to contain any leaks by using buckets, towels, or other materials. Also, turn off any electrical appliances near the affected area to reduce the risk of electrical hazards.

Are emergency plumbing services more expensive than regular services?

Emergency plumbing services often come at a premium due to the immediate nature of the response and the need for plumbers to be available at all hours. However, the cost can vary depending on the severity of the issue and the time required to resolve it. It's always best to inquire about pricing upfront to avoid any surprises.

Can I handle a plumbing emergency myself before calling a professional?

While some minor plumbing issues can be managed temporarily, it's generally not advisable to attempt major repairs yourself. Improper handling can worsen the situation or lead to more expensive repairs. For serious issues like bursts, significant leaks, or sewage backups, it's best to call a professional immediately.

How can I prevent plumbing emergencies in the future?

Regular maintenance is key to preventing plumbing emergencies. This includes routinely checking for leaks, ensuring drains are clear of debris, and having your plumbing system inspected by a professional annually. Additionally, being mindful of what you flush or pour down the drains can help prevent blockages and other issues.

What our customers say

Service was done by T. Stone. He was very helpful and courteous while working on my plumbing issue. I will call HEP again if the need arises. Thank you

Patricia G.

Responded to our emergency call at a great time. Was helpful with all information leaving us with no questions.

Exile261

We have 3 generations using Hep. I can always depend on them, no matter the time. All of my experiences have been with the plumbing department. The first to arrive was Terry. He accessed the situation brought out Zac and Damian for ideas and the best solution for me. They were very professional and even cleaned up the mess. Ernest has always helped my Mom. It is nice not worring about someone taking advantage of her. Yes, I will continue to use Hep. They are there when I need them.

Cindy L.

Chuck was awesome and completely transparent about all the problems with my plumbing! Honest,integrity, and professionalism was clearly what this man is made of!

Ashley M.

Alexander Sherwood and Josh Fritz were awesome when they came out. They quickly pumped my septic tank and helped with all my questions I had. They quickly wrote me a quote for unexpected repairs and explained it very well. They went above and beyond what they had to do.

Constance L.

Justin was very congenial and was able to get our septic issues completed in an expedient manner. I appreciate his help.

Jama S.

We used Hep when we had a plumbing emergency with our shower and the pipes in the wall. They arrived the same day, and came back early the next day to complete the work. The man who assisted me, Calvin, was very professional and thorough. He answered all my questions along the way, and was polite and fun to be around while he worked. All around, the job was done quickly and done well. I'm very happy with not just the level of service I received, but the quality. You can teach plumbing, but you can't teach good beside manner. Y'all have both. If you need plumbing work done? You need Hep.