Emergency Plumbing

Emergency Plumbing | Plumbing | Fountain City

When plumbing mishaps strike in Fountain City, HEP’s emergency plumbing services are your lifeline. Imagine waking up to a burst pipe or discovering a clogged drain just before hosting that big family dinner. At HEP, we understand that these stressful situations demand immediate attention. Our seasoned plumbers are on standby 24/7, equipped with the latest tools and expertise to tackle any plumbing crisis, big or small. With just one call, you'll experience prompt, meticulous service aimed at restoring your peace of mind. Trust in HEP for swift, reliable solutions that last.

FAQs

What constitutes a plumbing emergency?

A plumbing emergency typically includes situations like severe leaks, burst pipes, sewage backups, and major clogs that prevent water flow. These issues can cause significant damage to your property if not resolved quickly.

How quickly can you respond to a plumbing emergency in Fountain City?

Our emergency plumbing services are available 24/7. We strive to respond as quickly as possible, typically within an hour, to mitigate any damage to your property and get your plumbing system back to normal.

What should I do while waiting for the emergency plumber to arrive?

While waiting for our emergency plumber, if it's safe, you should turn off the main water supply to prevent further damage. It’s also advisable to move valuables away from the affected area and, if possible, contain the leak using towels or buckets.

Are your plumbers licensed and insured?

Yes, all our plumbers are fully licensed and insured. They have the necessary training and experience to handle a wide range of plumbing emergencies efficiently and safely.

Is emergency plumbing service more expensive than regular service?

Emergency plumbing services can be more costly than regular plumbing services due to the urgent nature and the after-hours call-out. However, the cost will vary based on the complexity and severity of the issue. We provide upfront pricing and do our best to offer competitive rates.

Can you provide a warranty on emergency plumbing repairs?

Yes, we stand by the quality of our work and offer warranties on our emergency plumbing repairs. The warranty period can vary depending on the nature of the repair. For detailed information, please contact us directly.

What our customers say

Rueben was awesome! Very polite and professional! Later in the day we had Tanner and Dwayne come by to HEP us out with some septic issues. They were both very knowledgeable and hard working. Nickolas serviced our AC and he was very polite and knowledgeable. Thank you and we look forward to using HEP in the future for all of the services offered!

Josh R.

Chase was my repair technician.He was prompt . He did a great job at repairimg my unit in a emergency call. He told me what the issue was amd fixed it. Hr also got me signed up on the loyalty program which will help me in the future. I would use chase and HEP again.

Trevor Q.

Mark was very professional and very knowledgeable about his plumbing trade. Mark was very informative of issues going on and took time to explain my issue. I hope all the plumbers are as good at their job as he is.

Brystol R.

We have had Justin come out for plumbing repairs a couple times and he has always been very professional and knowledgeable. I would definitely recommend HEP, especially for their plumbing services.

Michelle T.

Rueben is polite punctual and courteous! I appreciate the work done by Rueben! He will always be the guy I call on for my plumbing needs!

Danae J.

Service was done by T. Stone. He was very helpful and courteous while working on my plumbing issue. I will call HEP again if the need arises. Thank you

Patricia G.

Rueben was exceptionally professional and timely. He quickly assessed the issue I was having and resolved it with no problem. I would recommend Rueben for any of your plumbing needs. He is awesome!!

Sharae S.

I had a leaky shower valve that was causing my KUB bill to skyrocket. I called HEP and they gave me a time frame that someone would come out, Mark showed up and diagnosed the problem and gave a fair estimate. He didn't have the part on hand, so he came back the next day first thing in the morning and got it fixed right away! Worth every penny! Mark did a great job and I will definitely count on HEP in the future. Super friendly service.