Emergency Plumbing

Emergency Plumbing | Plumbing | Collegedale

When plumbing disasters strike in Collegedale, HEP's Plumbing is here to help—day or night. Our dedicated team of emergency plumbing experts understands that even a minor issue can quickly escalate into a major headache. With rapid response times and state-of-the-art equipment, we’re committed to restoring your peace of mind and getting your system back on track without delay.

We're proud to offer reliable solutions for everything from burst pipes and stubborn clogs to unexpected leaks that can damage your home. Trust in our experience and local expertise to handle your emergency plumbing needs, ensuring top-notch service and efficient repairs whenever you need us most.

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency typically involves situations where immediate attention is needed to prevent extensive damage or health hazards. Examples include major water leaks, burst pipes, sewer backups, or any incident that leads to flooding in your home. If water is rapidly spreading or if there is a risk of structural damage, it is important to call an emergency plumber right away.

How quickly can you respond to an emergency in Collegedale?

Our emergency plumbing team in Collegedale understands the urgency of your situation. We strive to arrive at your location as quickly as possible, often within 30 minutes to an hour, depending on the traffic and severity of the emergency. We prioritize calls based on the condition and potential for further damage to ensure your home is safe.

Do you offer 24/7 emergency plumbing services in Collegedale?

Yes, we offer 24/7 emergency plumbing services in Collegedale. Plumbing emergencies can occur at any time of the day or night, so our team is available around the clock, including weekends and holidays. No matter the hour, you can rely on us to provide prompt and effective service when you need it most.

What areas in Collegedale do you serve?

We proudly serve the entire Collegedale area and its surrounding communities. Our service radius is designed to cover all neighborhoods within and around Collegedale, ensuring that residents have access to reliable emergency plumbing help wherever they are. If you are unsure about service availability for your location, please give us a call and we'll be happy to confirm.

What should I do if I have a clogged drain causing an emergency?

If you're facing a clogged drain that's leading to a potential overflow or backup, first try to prevent further water flow by turning off any sources feeding into the drain, such as shutting off the sink or shower tap. Avoid using chemical drain cleaners as they can damage your pipes. Then, contact our emergency plumbing service immediately. While waiting for our team, keep the area as dry as possible to avert water damage.

How can I prevent a plumbing emergency in the future?

Preventative maintenance is key to avoiding future plumbing emergencies. Regular inspections and maintenance of your plumbing system can help identify potential issues before they escalate. Simple measures such as cleaning drains regularly, insulating pipes during colder months, and promptly addressing minor leaks can go a long way in preventing emergency situations. Additionally, knowing where your main water shutoff valve is located and having the contact information of an emergency plumber can be invaluable in a crisis.

What our customers say

Amanda was here today and she did a whole house preventative maintenance inspection on my plumbing and a diagnostic on a shower that is not functional and she was terrific

KIM P.

Joshua was very friendly and did an excellent job! He offered 2 solutions to my problem and I didn't feel pressured to take one over another. He explained some things about plumbing that I found interesting and he seemed to really enjoy his work. I am confident in the work he did. I was worried when I discovered the problem but felt reassured by his expertise.

Phyllis C.

HEP did an incredible job. Came out quickly on a Sunday and had the issue fixed fast. Joshua Simms was the plumber and he was amazing. 5+ stars for Joshua too. Extremely knowledgeable and a true professional.

Jad F.

I had an excellent experience with Brett Nicely with HEP and his outstanding plumbing service. From start to finish, Brett demonstrated exceptional customer service, professionalism, and expertise. He thoroughly explained the issue, detailing what needed to be done and why, ensuring I fully understood the process. His knowledge and attention to detail were evident, making me feel confident in the work being performed. Brett went above and beyond to ensure the job will be done correctly and efficiently. If you're looking for a skilled and knowledgeable plumbing technician who truly cares about his customers, I highly recommend Brett Nicely with HEP.

Kevin B.

Josh S. was the plumbing technician that came to my residence to help with my plumbing issues. Josh was very pleasant, courteous, knowledgeable, and very professional. Unfortunately, and through no fault of his own, the job was not able to be completed because more damage was found that would need to additional time and attention. But what Josh did do was take me step by step through the process of what was found, what would be needed to complete the job, and how much it would cost. He answered my “what and why” questions to my satisfaction. I appreciated his honesty and his willingness to make sure that the job gets done correctly and at a reasonable price. I would 100% recommend Josh and HEP. I’ll be using them for the job. A satisfied customer.

21firestorm

Jonathan Burton was excellent and took care of my leaking sink quickly. Very personable too!

Jennie T.

Joshua did a fantastic job fixing the plumbing problem in our bathroom! He explained everything he was doing in terms we could understand and helped us get an amazing quote on fixing other problems we didn’t know we were having! #HEP Pluming - thank you so much!

Dorothy K.

Conner was super friendly and efficient. Went over all options and even helped with payment option. Emergency call he arrived in under an hour.

Julana W.

Cannot say enough wonderful things about the staff and especially Earnest. We had leaking water in the ceiling of our downstairs bathroom. Someone came out to give us a quote quickly. Earnest was very friendly and professional. He explained everything as he went, and made us feel like we were being well taken care of. We did have a few scheduling issues, but in the end Hep made it right and we are very happy with the service we received.