Emergency Plumbing

Emergency Plumbing | Plumbing | Chattanooga

When plumbing disasters strike in Chattanooga, HEP's expert team is here to save the day, anytime, day or night. Our emergency plumbing services are designed to tackle anything from burst pipes to backed-up drains swiftly and efficiently. Trust our licensed professionals to provide prompt, reliable solutions, ensuring your home or business gets back to normal as quickly as possible. With HEP's commitment to exceptional customer service and quality workmanship, relief is just a call away. Don't let a plumbing emergency disrupt your life—reach out to HEP and experience peace of mind today.

FAQs

What constitutes a plumbing emergency?

A plumbing emergency typically involves urgent issues like burst pipes, severe leaks, overflowing toilets, or complete loss of water supply. These situations can cause significant water damage or disrupt normal functioning and generally require immediate professional attention to mitigate damage and restore services.

How quickly can you respond to a plumbing emergency in Chattanooga?

We understand the urgency of plumbing emergencies, which is why we aim to respond as quickly as possible. Our team is available 24/7, and we typically arrive at your location within an hour of your call to resolve the issue promptly and efficiently.

What should I do while waiting for the emergency plumber to arrive?

While waiting for our emergency plumber, you can take steps to minimize damage. Shut off the main water supply to prevent further flooding, and if it's safe, disconnect electrical appliances in the affected area. Use towels or buckets to control minor leaks, and clear the area of valuable items that could be damaged by water.

Are emergency plumbing services more expensive than regular services?

Emergency plumbing services may incur additional costs due to the urgent nature and potential need for immediate after-hours assistance. However, the final cost depends on the specific issue, time of service, and required materials. We provide transparent pricing to ensure you know the costs upfront before any work begins.

Can you handle all types of plumbing emergencies?

Yes, our team of experienced and licensed plumbers is equipped to handle a wide range of plumbing emergencies. Whether it's a burst pipe, clogged drain, sewer backup, or water heater failure, we have the skills and tools necessary to address and resolve the problem efficiently.

How do I prevent plumbing emergencies in the future?

Preventing plumbing emergencies involves regular maintenance and inspections. Schedule annual checkups with a professional plumber to identify potential issues before they become severe. Additionally, avoid flushing non-flushable items, fix minor leaks promptly, and ensure your plumbing system complies with local codes and standards.

What our customers say

Conner did a great job. We had an emergency at our church and he came out the same day and fixed the issue.

Thomas A.

After calling several local plumbers, finally called HEP... very helpful young lady answered and set up a plumber to come out the same day. We had been out of water all day and Nathan Hardesty showed just after 7 pm, as he said he would and went right to work. In just over 30 minutes he had crawled under my house and fixed the problem. Very pleasant young man as was his helper. The price was a little higher than I anticipated, but well worth it since I didn't have to crawl under the house. Future needs will call HEP again and hope they send Nathan and his partner out again.

Chuck E.

We recently needed help locating our septic tank, and Brett Nicely did a fantastic job. He arrived on time, was very professional, and quickly located the tank with the right equipment. He took the time to explain everything clearly and gave us a fair and detailed quote for the work needed. There was no pressure just honest, straightforward service. It was a relief to deal with someone so knowledgeable and respectful. If you’re dealing with septic or sewer issues, I highly recommend Hep for their expertise and great customer service.

Cecillia S.

Jon was very helpful yesterday. He was prepared just for an inspection, but I had a simp pump issue. He was very willing to help me and fixed the problem. Great job!

Mary P.

I would highly recommend James Bai at HEP to pump out your septic tank. He was very professional and made sure our tank was up and running like new (as much as possible that is). He was also very knowledgeable when I asked questions on how to help maintain our system.

Megan J.

My technician Nathan Hardesty, did a fine job. He showed me things I had missed on my plumbing repairs that would have been major problems in the future. I am grateful for such a knowledgeable professional. I recommend this company.

Jim T.

I contracted with HEP to install a drain strip in a slab outside my garage door (water in heavy rains would flood the garage and then my den). They sent out two men who did a great job. The task took longer then they estimated, but they did a really nice installation. It looks like it was there when the slab was installed. What they did in a day and a half would have taken me 6 weeks to do. It cost a little more then I expected, but it was worth it. This is just one of many projects I have had done by HEP, all of which I was happy with.

Terry W.

Hep came out the same day for a septic drain problem. Their technicians, Will and John, came out and accessed and fixed the problem in no time flat. Very professional and courteous. They deserve a pat on the back. Thank you.

Scott A.

Nathan analyzed the problem quickly and accurately (drywall anchors holding sink on wall had broken through the sheet rock after 30 months of using the sink)and effected repairs in about 90 minutes. He found 2 studs he could use which should make for a much stronger mount.

Zane B.

OCTOBER, 2017 During a routine inspection on 10/20/17 as part of my new annual maintenance agreement begun in June of this year (see below), a technician verified what I already knew to be the case--I would have to replace my central heating/cooling system. My sales representative Gary, following an in-depth review of available options, led me successfully through the selection, purchase and installation scheduling for my new Carrier system. On October 26, 2017, the new system was installed by an excellent team of technicians--Joe Brown and Dart Crenans I could rate and review one by one so many of the usual areas of concern such as promptness, professionalism, personality, technical ability, etc. (all of which on a scale of 1-10 both would rate solid 10's), but let me make it simple--whatever it is one hopes for, expects, even demands in the area of service, multiply that by 10 (at least) and you have my final assessment score specifically for these two fine young men but applicable as well for all staff with whom I've been at contact at HEP, Inc. JUNE, 2017 My service was done on 06/09/17 in order to ( how can I put this ?) fix a "home-owner created plumbing problem". The service done by Jonathan Harter, along with David, was far beyond what I expected. . Totally understanding of my situation . Totally professional . Totally personable After the visit, I decided to opt for the annual maintenance program. When the time comes, I can only hope to have my new service performed as well as that performed recently by these two young representatives of HEP. Thanks so much.