Emergency Plumbing

Emergency Plumbing | Plumbing | Rutledge

When plumbing emergencies strike, HEP's Plumbing in Rutledge is ready to jump into action. Our expert team understands that urgent issues require swift, reliable solutions to minimize damage and restore comfort to your home. From burst pipes to unexpected leaks, our emergency services are available around the clock, ensuring that you receive professional assistance when you need it most.

With a commitment to quality workmanship and customer satisfaction, HEP's Plumbing combines modern technology with time-tested skills to tackle any challenge. We pride ourselves on clear communication and efficient service, so you can trust that your emergency plumbing needs are in good hands. Let us help you get back to everyday life safely and quickly when plumbing problems arise.

FAQs

What qualifies as an emergency plumbing situation?

An emergency plumbing situation typically involves any issue that poses an immediate threat of damage to your property or potential health hazards. This can include burst pipes, significant water leaks, malfunctioning water heaters, sewer backups, and gas leaks. If you notice any of these issues, it's important to call an emergency plumber immediately to prevent further damage.

How quickly can you respond to an emergency in Rutledge?

We understand that plumbing emergencies require swift action. Our team is available 24/7 and is committed to rapid response times. In most cases, you can expect us to arrive within an hour of your call, ensuring that we tackle the problem before it worsens and minimizes any potential damage.

Are your emergency services available on weekends and holidays?

Yes, our emergency plumbing services are available 24 hours a day, 7 days a week, including weekends and holidays. Plumbing issues can occur at any time, and we are always ready to assist you regardless of the day or time.

What types of emergency plumbing issues do you handle?

Our experienced team is equipped to handle a wide range of plumbing emergencies such as burst or leaking pipes, clogged drains, septic system failures, water heater malfunctions, and sewer backups. We also address issues related to gas lines and sudden water pressure loss. Whatever the problem, you can count on us to provide a quick and effective solution.

Do you offer prevention and maintenance advice to avoid future emergencies?

Absolutely. Alongside our emergency repair services, we offer maintenance and inspection services aimed at preventing future issues. Our experts can assess your current plumbing system, recommend repairs or replacements if needed, and provide tips on regular upkeep to help you avoid costly emergencies in the future.

What can I expect regarding the costs of emergency plumbing services?

Emergency plumbing services can vary in cost depending on the severity and nature of the problem. While urgent calls may include a service fee for after-hours work, we strive for clear and upfront pricing. When you contact us, our team will provide a transparent explanation of the charges involved and work with you to ensure you understand all costs. We also offer free estimates for many services, so you know what to expect before any work begins.

What our customers say

Ernest came out to work on my house today and he was splendid! Took care of some plumbing issues in a short amount of time. He explained everything to me as he was working on it and made sure I knew what was going on the entire time. Very helpful and informative!

Jordan M.

Josh Sims did a fantastic job with a fairly substantial plumbing job on my old house. Furthermore, he did it with absolutely great customer service. Thanks, Josh!

Ian R.

Amanda was here today and she did a whole house preventative maintenance inspection on my plumbing and a diagnostic on a shower that is not functional and she was terrific

KIM P.

Joshua was very friendly and did an excellent job! He offered 2 solutions to my problem and I didn't feel pressured to take one over another. He explained some things about plumbing that I found interesting and he seemed to really enjoy his work. I am confident in the work he did. I was worried when I discovered the problem but felt reassured by his expertise.

Phyllis C.

Had Ernest Kerekes come out to check out our sink that was leaking. He was super efficient and professional. Arrived in a timely manner and addressed the issue and got us a quote quickly.

Malachi

I had an excellent experience with Brett Nicely with HEP and his outstanding plumbing service. From start to finish, Brett demonstrated exceptional customer service, professionalism, and expertise. He thoroughly explained the issue, detailing what needed to be done and why, ensuring I fully understood the process. His knowledge and attention to detail were evident, making me feel confident in the work being performed. Brett went above and beyond to ensure the job will be done correctly and efficiently. If you're looking for a skilled and knowledgeable plumbing technician who truly cares about his customers, I highly recommend Brett Nicely with HEP.

Kevin B.

Brett Nicely arrived to deal with my plumbing issues. I contracted HEP Plumbing to fix some problems with my shower and tub. After the install an issue arose once installers left. It seems what was agreed upon was not completed due to a misunderstanding… Brett was incredibly effective in explaining the circumstances and went above and beyond to correct these issues… As long as HEP has individuals working for them to resolve issues such as this, HEP will always be my go to for my home maintenance needs… Thanks Brett for you professionalism and integrity… Also, thank you for you service it is greatly appreciated… Sqi’ (thank you in Cherokee)…

Sam L.

Joshua did a fantastic job fixing the plumbing problem in our bathroom! He explained everything he was doing in terms we could understand and helped us get an amazing quote on fixing other problems we didn’t know we were having! #HEP Pluming - thank you so much!

Dorothy K.

Conner was super friendly and efficient. Went over all options and even helped with payment option. Emergency call he arrived in under an hour.

Julana W.

Cannot say enough wonderful things about the staff and especially Earnest. We had leaking water in the ceiling of our downstairs bathroom. Someone came out to give us a quote quickly. Earnest was very friendly and professional. He explained everything as he went, and made us feel like we were being well taken care of. We did have a few scheduling issues, but in the end Hep made it right and we are very happy with the service we received.