Emergency Plumbing

Emergency Plumbing | Plumbing | Johnson City

When plumbing disasters strike in Johnson City, HEP's Plumbing acts swiftly to restore order and peace of mind. Our emergency plumbing services are available around the clock, ensuring you won't be left high and dry—or worse, ankle-deep in a surprise flood. From burst pipes to overflowing toilets, our expert team handles it all with prompt, professional care. Trust us to arrive quickly, diagnose the issue accurately, and provide effective solutions to get your home or business back on track. With HEP's Plumbing, you're not just getting a fix; you're investing in reliable, top-notch service when you need it most.

FAQs

What qualifies as a plumbing emergency?

A plumbing emergency typically includes severe leaks, burst pipes, overflowing toilets, sewer line stoppages, gas leaks, and loss of water supply. These situations can potentially cause significant damage to your property or pose serious health risks, requiring immediate attention.

How quickly can you respond to a plumbing emergency in Johnson City?

Our team is available 24/7 to respond to plumbing emergencies. Typically, we aim to arrive at your location within 30 to 60 minutes, depending on traffic and weather conditions. Prompt and efficient service is our priority to mitigate damage and restore functionality.

What should I do while waiting for the emergency plumber to arrive?

While waiting for us to arrive, you should turn off the main water supply if you can safely access it to prevent further water damage. For gas leaks, evacuate the premises and avoid using electrical devices. Additionally, you can try to contain the situation by using buckets to catch dripping water or shutting off specific valves for isolated issues.

Are your emergency plumbing services available during holidays and weekends?

Yes, our emergency plumbing services are available 24/7, including holidays and weekends. Plumbing issues can occur at any time, and we are committed to providing prompt assistance to ensure your home remains safe and functional.

How much will an emergency plumbing service cost?

The cost of emergency plumbing services can vary depending on the severity and nature of the issue. While emergency services might have higher rates due to the urgent nature, we strive to provide transparent pricing and will give you an estimate before commencing any work.

Can I prevent plumbing emergencies in the future?

Regular maintenance and inspection of your plumbing system can help prevent emergencies. Flushing your water heater, checking for leaks, and ensuring your drains remain clear are some preventive measures. Scheduling periodic inspections with a professional plumber can help identify and rectify potential issues before they become emergencies.

What our customers say

Kyler was very courteous, friendly and knowledgeable! He took the time to explain everything about my plumbing needs! I would absolutely recommend Hep and Kyler!

Karla G.

Kyler was super sweet, professional and got here for our emergency super fast. I really appreciate what a great job he did!!! We would have been floating down the road by the morning without him!!

Bebe B.

Really dependable service, especially when you need it done right away... maybe a bit higher priced, but I don't hesitate when I need them on my schedule... I have had 2 different guys do plumbing work from HEP and we really liked them both!

Deborah I.

Rueben was prompt professional and very informative! He’s the best plumber I’ve experienced dealing with HEP! I will request Rueben in the future! Rueben is very professional!

Mikkia J.

Jeremiah Wilburn was awesome!! He helped with an after hours plumbing issue. Didn’t leave until 11:55 pm. He was great and super professional

Emily P.

Kyler and Lee came out today to do our scheduled inspection. They are consistent with everyone we have encountered with HEP - polite, professional and competent at what they do. During the inspection, a bulging hose was noted on the washing machine. The threads had frozen (I had tried before to remove it without success - even with WD40!). Kyler replaced it. When this same hose burst in a friend's house while they were away on a camping trip, the house had to be gutted due to water damage. We spent $89 and avoided tens of thousand dollars of damage!

Mike W.

Marcus was out today, found out that my sump pump was burnt up. He made the whole process very easy and I would highly recommend him and this company. Very good job Marcus and HEP!

Louis J.

Arrived very promptly. Very professional fast courteous n cute guy Shaun. Give HEP plumbing a try. Very caring also. Give 5 stars. Best affordable too.

John O.

Johnny H came by and checked out our basement bathroom after a bad smell was found coming out. It was a simple fix but he took the time to explain why it had occurred and what we could do in the future to prevent it. He also noticed and repaired something that we hadn’t originally called about. Great all around experience.

Joshua E.

Kyler showed up on time and worked diligently. He installed a hot water recirc pump and a kitchen faucet. He is very particular about his work - both tasks were performed perfectly, very neat and tidy, and looked better than the original installation. He is courteous, friendly and articulate and answered all our questions. Kyler really knows his stuff when it comes to plumbing. Highly recommend him.