Emergency Plumbing

HEPEmergency Plumbing

Emergency Plumbing | Plumbing | Mountain City

When plumbing disasters strike in Mountain City, every second counts. Whether it's a stubborn leak that's gradually flooding your home, a sudden pipe burst in the dead of night, or an ominously clogged drain that won't budge, HEP's Plumbing is your reliable lifeline. Our seasoned emergency plumbers are on call 24/7, ready to swoop in with expert solutions and top-notch tools to get your life back on track, no matter the hour. Experience peace of mind knowing that swift, professional help is just a phone call away—because when it comes to plumbing crises, we've got Mountain City covered.

FAQs

What should I do if I have a burst pipe?

If you have a burst pipe, the first step is to shut off the main water supply to prevent further flooding or damage. Locate the main water valve, typically found near the meter, and turn it off. Then, contact an emergency plumber immediately to address the issue. In the meantime, try to remove any water that has spilled and be cautious of potential electrical hazards.

How can I tell if a plumbing issue is an emergency?

A plumbing issue is generally considered an emergency if it poses a risk to your property or safety. Examples include burst pipes, severe leaks, clogged drains that cause flooding, backed-up sewer lines, and complete loss of water supply. If you are unsure, it's always better to call an emergency plumber to assess the situation.

Why is my water heater making loud noises?

Loud noises from your water heater, such as popping or banging, often indicate sediment build-up inside the tank. Over time, minerals in the water settle at the bottom and harden. This can cause overheating and noise. It's advisable to have a professional inspect your water heater; they may recommend flushing the tank or performing other maintenance to resolve the issue.

How quickly can you respond to an emergency plumbing call in Mountain City?

Our emergency plumbing team in Mountain City is committed to providing rapid response times. We strive to arrive at your location within 30-60 minutes of your call, depending on traffic and weather conditions. Our goal is to quickly address and resolve your plumbing emergency to minimize damage and restore normalcy.

Can I perform temporary fixes while waiting for an emergency plumber?

Yes, there are a few temporary fixes you can perform while waiting for an emergency plumber. For example, if you have a small leak, you can use plumber's tape, a rubber patch, or even a cloth to temporarily seal the leak. For clogged drains, avoid using chemical drain cleaners as they can cause more damage; instead, try using a plunger. However, these are not permanent solutions, and professional intervention is necessary.

What are the most common causes of emergency plumbing issues?

Common causes of emergency plumbing issues include burst pipes due to freezing temperatures, severe clogs caused by improper disposal of items, leaks from aging or corroded pipes, malfunctioning water heaters, and problems with sewer lines. Regular maintenance and being mindful of what goes down your drains can help prevent many of these emergencies.

What our customers say

HEP is on the way came out the same day I called in regards to a plumbing issue my father was having at his home. Brad and Dakota were prompt, courteous and knowledgeable and even followed up the following day to make sure all was still running properly. I would highly recommend them if you need help with a plumbing issue. I know I will definitely keep their number handy.
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Lisa D.
John Brown and Joshua Carter came and helped us with our plumbing issue!! They were friendly and efficient! Did a great job and super friendly! Highly recommend!!
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Kelly H.
Preston was very helpful and responded quickly to a plumbing emergency. Thank you for saving the day!
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Valerie C.
Brad is awesome! Took care of my problem quickly and came after hours so we could get our water back on tonight. 5 stars!
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Sheri D.
Damon was very fast, offered great communication and was very professional during an emergency plumbing situation. Very thankful for his services and would highly recommend him for any plumbing needs
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Steven S.
Jason did a great job, and fixed our leak quickly and professionally.
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Monica L.
Joseph was very kind and willing to answer all questions. He was patient and did a great job stabilizing my sister’s plumbing problem. Thank you, Joe!
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David M.
Brad came out quick out to Roane County checked out my septic tank and sure enough it needs to be pumped. Quick friendly and very helpful!!!
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Autumn
Wonderful experience! Tim found the leak and took pictures of it. We appreciate his competency and professionalism!
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Scott B.
Preston was awesome. We had an emergency on the weekend and he was at our house within an hour of calling. He was knowledgeable and professional. So glad we called Heps!
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Stacey T.

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(423) 819-7773