Generators

HEPGenerators

Generators | Electrical | Sweetwater

Discover the power and reliability of HEP's electrical generators at Sweetwater, where our industry-leading technology ensures steadfast performance no matter the challenge. Engineered to meet the demands of both commercial and industrial applications, our generator lineup promises unmatched efficiency, ease of operation, and peace of mind. Whether you're outfitting a construction site or securing backup power for critical infrastructure, HEP's generators deliver smooth, consistent energy when you need it most.

Each generator is crafted with precision, combining durability and sophisticated design to power your operations reliably. Our commitment to innovation and quality means that every unit we offer is built to exceed strict industry standards while optimizing fuel consumption and maintenance requirements. Embrace a future of uninterrupted power and explore the robust solutions HEP provides—your essential link to energy security.

FAQs

What types of generators do you offer at Sweetwater, and which one is best for my needs?

At Sweetwater, we offer a wide range of generators including portable, standby, and industrial-grade models. Each type is engineered for different applications—from emergency backup power for homes to continuous operational support in commercial settings. Our product experts can help assess your power requirements, usage patterns, and environmental conditions to recommend the ideal generator for your specific needs.

How do I choose the right generator size for my home or business?

Choosing the correct generator size involves calculating your power requirements accurately. Begin by listing all the critical appliances, machinery, or infrastructure you intend to run during an outage. Next, add the wattage of each item to calculate total demand, bearing in mind surge requirements for startup appliances. Our team at Sweetwater is available to guide you through this process, ensuring you select a generator that provides sufficient capacity without oversizing.

What is the maintenance process for these generators?

Regular maintenance is key to ensuring optimal performance and longevity of your generator. At Sweetwater, we offer comprehensive maintenance services which include routine inspections, oil changes, filter replacements, battery checks, and system diagnostics. We also provide detailed user manuals to help you understand maintenance intervals and basic troubleshooting steps. For more complex servicing, our certified technicians are available to assist.

Is there a warranty available for the generators purchased at Sweetwater?

Yes, all generators sold through Sweetwater come with a manufacturer’s warranty that covers defects in materials and workmanship. The warranty period can vary by model and manufacturer. In addition, we offer extended warranty options and service plans for added protection. It’s advisable to review the warranty details provided at the time of purchase and consult with our customer service team if you have any questions.

What fuel options do your generators support?

Our generators are designed to operate on various fuel types including diesel, gasoline, natural gas, and propane. The choice of fuel often depends on your specific needs and the availability of fuel sources in your area. For instance, natural gas and propane generators are popular for their cleaner operation and be integrated seamlessly with existing utility supplies, while diesel and gasoline models are often favored in portable or remote settings.

How can I schedule service and support for my generator?

Scheduling service and support with Sweetwater is straightforward. You can contact our dedicated support team via phone or email, or use our online service request form. Our team will assess your generator’s service history and warranty status to provide a tailored maintenance plan or repair service. For urgent issues, we offer expedited support to ensure your generator is back in operation as quickly as possible.

What our customers say

Had an issue with my HVAC furnace and Jacob Newman quickly was able to diagnose the issue. I highly recommend HEP for all your electrical, hvac needs!
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Kim A.
Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!
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Ben S.
Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!
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Scott H.
josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs
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Janie W.
Shawn was great. Very knowledgeable and explained everything necessary for electrical repairs to be made
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Matthew B.
Patrick was professional, friendly, and knowledgeable regarding our heating unit. He diagnosed an issue that required an electrician and took the steps scheduling our electrical issues so I didn’t have to call and arrange repairs with anyone else myself. HEP and Patrick are highly recommended for any future needs.
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Eric D.
Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!
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Jan J.
Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.
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Emily K.
Great personal interest in my situation and the solution to the problem. Rick, Will and Chris looked for the best HVAC system at the best price and backed it up with the best warranty. Top of the line quality Carrier! Thanks for the HEP! The sales guy, Rick Lounders, really knows his stuff. I worked in HVAC a while ago and he set me right on a couple of my ideas that would have been very wrong moves. I bought top of the line Carrier heat pumps and a very pleased. Also, the installers, Eddie Hawkins and Tim Sexton, and another guy - forget his name) were very sharp and the finish job looks VERY professional! They answered every question, showed me how everything worked, and cleaned up every scrap. They even wore booties to keep from getting leaves in the house - my wife was all about that. Use me as a reference or display job anytime! Thanks to Chris, too, for helping with the deal. Those Reme Halo UV lights are great. Kevin Stevens did a quick service call for a blown fuse, 4/4 - I was happy with the speed of response & checked everything over in detail. Very nice!
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TJ T.
HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.
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Wayne M.

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(423) 819-7773