Generators

Generators | Electrical | Mascot

Experience the power of innovation with HEP's state-of-the-art electrical generators in Mascot. Our generators are engineered for exceptional performance and reliability, ensuring that your operations remain powered up even during demanding conditions. Whether you're managing industrial processes or supporting critical infrastructure, our solutions are designed to deliver efficiency and longevity that stand the test of time.

At HEP, we understand that every detail matters when it comes to energy generation. Our dedicated team works relentlessly to blend cutting-edge technology with practical design, making our generators not just a source of power, but a cornerstone of operational success. Discover the difference that quality and precision can make for your business, and let us help you light the way to a more sustainable, powerful future.

FAQs

What types of generators do you offer in Mascot?

We offer a wide selection of generators designed to meet various power needs in Mascot. Our inventory includes diesel, petrol, and gas generators suitable for residential, commercial, and industrial applications. Each generator is chosen for its reliability, efficiency, and compliance with safety standards.

How do I choose the right generator capacity for my needs?

Choosing the correct generator capacity involves assessing your power requirement and understanding the load that needs backup. We recommend consulting with one of our experts who can evaluate your specific usage patterns, peak load requirements, and future expansion plans to ensure you invest in the most effective, scalable solution.

What is the installation process for a new generator?

Our certified technicians handle the entire installation process, from site assessment and meter evaluation to installation and testing. We ensure that all electrical connections and safety protocols are strictly adhered to, minimizing downtime and ensuring that your system meets local regulations in Mascot.

How often should generator maintenance be performed?

Routine maintenance is key to ensuring longevity and optimal performance of your generator. We typically recommend an annual service check, as well as periodic inspections before heavy use or during seasonal changes. However, usage frequency and operating conditions may necessitate more frequent checks, and our team will provide a tailored maintenance schedule for your specific equipment.

Do you offer emergency repair and support services?

Yes, we provide comprehensive emergency repair services to address unexpected generator issues. Our team in Mascot is on call to troubleshoot problems and perform necessary repairs, ensuring minimal interruption to your power supply. We prioritize quick response times and effective solutions to keep your operations running smoothly.

What steps are involved in scheduling a consultation or site survey?

The consultation process begins by contacting our team through phone or the online inquiry form. We will then arrange a convenient time for a site survey, during which our experienced technicians assess your power requirements, available space, and local infrastructure. Following the survey, we provide a detailed proposal outlining recommended generator options, installation timelines, and cost estimates tailored to your needs.

What our customers say

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

We had a very old water heater that broke down. I called at 7:30 am and had a technician come out by 9:00 am to assess the problem. By that evening, we had a new water heater installed. There was an issue with an electrical short in the wiring, but another technician came by quickly to fix the problem. Mark Welch, Tommy, and Jennie were prompt, kind, and offered great service. We utilized the loyalty to program to save on our new water heater. I will definitely use HEP again in the future!

Hannah B.

Aaron Tatum was very professional and knowledgeable. He expertly performed the repair and explained the what and why along the way making sure we understood what was going on and what should be done to keep it from happening again.

Christopher S.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

Evaluation to complete home renovations left undone by previously hired home improvement company. HEP representative (Olin) was knowledgeable and helpful. Zap and Kenny found several electrical dangers-informed me then addressed them promptly. I highly recommend this company.

Brenda B.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!