Generators

Generators | Electrical | Loudon

Experience reliable power with HEP's exceptional electrical generators in Loudon. Designed to meet both everyday demand and unexpected challenges, our generators combine advanced technology with proven durability for energy solutions you can trust. Whether you're safeguarding your business operations or powering essential home utilities, HEP offers innovative systems that deliver steady, efficient power every time.

Discover the difference of working with a partner committed to excellence and customer satisfaction. With a focus on quality and performance, our generators are tailored to provide peace of mind in today’s ever-evolving energy landscape—keeping you powered up no matter what the situation may bring.

FAQs

What types of electrical generators do you offer in Loudon?

We offer a variety of electrical generators designed for both residential and commercial applications in Loudon. Our selection includes standby generators, portable generators, and inverter generators. Each type is tailored to meet specific power needs, whether for backup during outages or for remote locations where grid power is unavailable.

How do I choose the right generator for my needs?

Choosing the right generator involves considering your power requirements, the type of fuel available, and whether the unit will be for temporary or long-term use. We recommend consulting with our experienced staff who can evaluate your energy consumption, assess installation circumstances, and recommend a generator that provides optimal performance, efficiency, and safety for your specific situation.

What installation services do you provide in Loudon?

Our installation services in Loudon are comprehensive and designed to ensure your generator operates efficiently and safely. Our technicians handle site assessment, load calculation, and installation, adhering to local building codes and manufacturer guidelines. We also provide regular maintenance checks and emergency support to keep your generator running reliably.

What maintenance services are available for generators?

Regular maintenance is essential to ensure the longevity and performance of your generator. Our maintenance services include routine inspections, oil and filter changes, battery checks, and load testing. We can set up scheduled maintenance plans tailored to your needs, reducing downtime and preventing costly repairs.

Are your generators covered by a warranty?

Yes, our generators come with manufacturer warranties that provide coverage for parts and labor in the event of a defect. Warranty terms vary depending on the model and manufacturer. We make sure to provide all necessary documentation and are available to answer any questions related to warranty claims or service issues.

How do I contact you for generator support or emergency service in Loudon?

We are available to assist you with any generator-related concerns or emergencies in Loudon. You can contact us by phone during regular business hours, or access our 24/7 support hotline for urgent issues. Additionally, you can fill out our online service request form, and one of our expert technicians will promptly contact you to discuss your needs.

What our customers say

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

I had a new hvac unit installed. John and AJ were exceptional workers. Very professional and did the job very well. Zach the electrician came and installed the surge protector. Amanda at the office was a tremendous help to me. I use HEP services quite often. I have not been disappointed with any services!!!

Terry D.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh butler came to give me quotes on my electrical he gave me very good quotes also he found a hole in my waterheater and helped me with that he's the best

Tim L.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Zach and Shawn did a terrific job in diagnosing my electrical issue and solving it quickly. Very satisfied!

Steve W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.