Generators

Generators | Electrical | Tracy City

HEP's electrical generators in Tracy City are engineered to deliver unwavering power reliability when you need it most. Combining cutting-edge technology with rugged durability, our generators offer a seamless transition during outages, ensuring that your home or business stays illuminated and operational no matter what challenges arise. Our dedicated team of experts works closely with you to identify the most efficient and cost-effective solution tailored to your specific energy requirements.

Experience the peace of mind that comes from working with a company committed to quality, safety, and exceptional customer support. With HEP, you can trust that every installation is performed with meticulous attention to detail and ongoing maintenance efforts designed to keep your generator running smoothly for years to come. Enjoy the benefits of superior power management and energy independence right here in Tracy City.

FAQs

What types of generators do you offer in Tracy City?

We offer a wide range of generators including portable, standby, and industrial models. Our generators are suitable for residential, commercial, and industrial applications, ensuring you have the right power solution for your specific needs.

Are your generators compliant with local and national regulations?

Yes, all our generators meet or exceed local, state, and national safety and environmental standards. We ensure that every model is rigorously tested and certified, giving you peace of mind regarding safety and reliability.

What is the installation process like for a new generator?

Our installation process begins with a comprehensive site assessment to evaluate your power needs and installation conditions. Once the best solution is determined, our certified technicians install the generator, test all connections, and provide you with a detailed user manual and training on operations.

How do I determine the correct generator size for my needs?

Determining the correct generator size depends on your power requirements and the specific appliances or systems you wish to run during an outage. Our expert team can perform a load analysis to help you calculate the appropriate wattage needed, ensuring that the selected generator meets your energy demands.

What maintenance services do you offer for generators?

We provide comprehensive maintenance services including regular inspections, oil changes, filter replacements, and full system diagnostics. Regular maintenance helps extend the lifespan of your generator and keeps it operating at optimal efficiency. We also offer service contracts to cover routine check-ups and emergency repairs.

How quickly can you service generator emergencies in Tracy City?

We understand that generator failures can be critical. Our team is on call to respond to emergencies promptly. We aim to provide service within the shortest possible time frame, often within a few hours depending on the situation and current demand, ensuring minimal downtime during power outages.

What our customers say

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Todd Farnar, showed up as promised, issue diagnosed, priced, and repaired quickly. If I ever have the need for HEP again, I will ask for Todd.

James D.

Had a wonderful experience with HEP. They were very informative and time effiecent with every job they came to out to do. Great prices to boot. We have used them on multiple projects ( heating, elective, and plumbing) and was never disappointed. Rick Hoe is an outstanding electrician and did an amazing job during our remodeling process. We feel at ease with all the new electrical changes that were made. Thanks HEP!!

Courtney M.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

Daivd and James were very efficient.Explaining exactly what they were going to do.Went out of their way to make sure everything was connected and in good working order.Also pleasant to talk to.