Generators

Generators | Electrical | Alcoa

Discover the powerhouse behind your energy solutions with HEP's wide range of electrical generators. Based in the heart of Alcoa, we specialize in providing reliable and efficient generators tailored to meet your specific needs. Whether you're looking to power your home, business, or industrial operations, our generators ensure uninterrupted power supply with top-notch performance and durability. With advanced technology and a commitment to sustainability, HEP leads the way in generating smarter, greener energy for a brighter future. Fuel your world with HEP – where innovation meets reliability.

FAQs

What types of electrical generators do you offer?

We offer a wide range of electrical generators, including portable, standby, industrial, and inverter generators. Our selection covers various power capacities to suit different needs, from residential use to large-scale industrial applications.

How do I determine the right generator size for my needs?

To determine the right generator size, you need to calculate the total wattage of all the electrical devices you plan to power. Sum the starting watts (surge wattage) and running watts of all devices. Our team can also assist you in sizing the appropriate generator based on your specific requirements.

What maintenance is required for an electrical generator?

Routine maintenance is crucial to ensure the longevity and reliability of your generator. Key maintenance tasks include regular oil changes, air filter replacements, fuel system checks, and battery inspections. We recommend following the manufacturer’s maintenance schedule and consulting our service team for professional upkeep.

Can generators be used indoors?

Generators should never be used indoors due to the risk of carbon monoxide poisoning. Always place generators outside in a well-ventilated area away from windows, doors, and vents to ensure safe operation.

What is the difference between a standby generator and a portable generator?

A standby generator is a permanent installation that automatically turns on during a power outage, providing continuous power to your home or business. Portable generators, on the other hand, are versatile units that can be moved and manually operated to provide temporary power in various locations. Standby generators typically offer higher power output and are more convenient for long-term use.

Do you provide installation and repair services for generators?

Yes, we offer comprehensive installation and repair services for generators. Our certified technicians can handle the entire installation process, ensuring that your generator is set up safely and efficiently. We also provide repair services to address any issues and keep your generator in optimal working condition.

What our customers say

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

Patrick came out and quickly examined our unit and gave us quotes on options to fix. We've used HEP for electrical and plumbing as well and we have only had good experiences. Highly recommended.

Jonathon B.

Tech Brad Duffey was very good an fast fixed the problem

Debbie H.

Josh Butler just left our home. That dude is excellent! Our home is an older home. He explained what he was doing and cleaned up issues with our wiring as he worked. The living room was left clean and tidy and he was friendly. I learned about the loyalty program and with work on our AC units I will probably join. I had a quote as well on the AC units getting installed in our home, Nathan Fisher was very professional and took measurements of my home and explained how much it costs and why. I am very pleased with both of these guys. I am pleased to say We are a Hep family and I will call again.

David P.

Chase Rost did an honest evaluation of our plumbing problem! Nathan Fisher did a through job on our HVAC systems' annual maintenance! Zach Plemons checked our circuit box and every circuit breaker in the house. Thorough! Much thanks to all three for jobs well done!

David T.

Have had HVAC, plumbing, leech field replacements with this company excellent timely professional treatment. They work with you to get financing if needed. Had to add on electrical issues very professionally handled.