Generators

Generators | Electrical | Ducktown

Experience uninterrupted power with HEP's premium electrical generators in Ducktown. We combine cutting-edge technology with skilled craftsmanship to provide reliable, high-performance generators designed to meet the diverse needs of your home or business. Our commitment to excellence means you can trust us for expert installation, comprehensive maintenance, and responsive support, ensuring your power solutions are always up to the mark.

Transform your energy landscape with a service that prioritizes safety, efficiency, and customer satisfaction. At HEP, our seasoned professionals work closely with you to tailor solutions that not only match your needs but also anticipate future challenges. Embrace the assurance of steady power and join the many clients in Ducktown who have made HEP their trusted partner for electrical generator excellence.

FAQs

What types of electrical generators are available in Ducktown?

We offer a range of electrical generators in Ducktown including portable generators, standby generators, and industrial-grade units. Each type caters to different requirements, from backup power for residential homes to continuous power supply for businesses and industrial applications. Our experts can help you determine which generator type is best suited for your specific power needs.

How do I determine the right generator size for my property?

Choosing the right generator size involves evaluating your power requirements. Start by listing all the critical appliances and systems that need to run during a power outage. Consider the wattage of each appliance and add up the total power consumption. Our team in Ducktown can assist with a detailed load analysis to recommend a generator that meets your needs without overloading or insufficient power supply.

Is professional installation included with generator purchases?

Most of our electrical generator packages in Ducktown include professional installation services. Our trained technicians ensure that your generator is installed safely and meets all local codes and regulations. Additionally, our team will provide guidance on optimal placement, fuel source setup, and routine maintenance checks to keep your generator functioning efficiently.

What maintenance is required to keep my generator running reliably?

Regular maintenance is crucial for the longevity and reliability of your generator. This includes routine inspections, oil and filter changes, cooling system checks, and battery testing. We offer maintenance plans in Ducktown that can be scheduled annually or biannually. Our technicians will also educate you on basic maintenance tasks to perform between professional service visits.

How long is the warranty on your generators and what does it cover?

Our generators typically come with a comprehensive warranty that ranges from 1 to 5 years depending on the model. The warranty generally covers defects in materials and workmanship under normal use conditions. We encourage you to review the specific warranty terms for your chosen generator model and discuss any additional service plans that can provide extended coverage or protection for wear and tear.

What support and services do you provide after installation?

After installation, we provide ongoing support to ensure your generator continues to perform optimally. This includes periodic maintenance visits, troubleshooting, and prompt repair services if any issues arise. Our customer service team is available to answer any questions and assist with scheduling service calls, ensuring that you always have a reliable power backup solution in Ducktown.

What our customers say

Shawn was absolutely wonderful!! PROFESSIONAL! COME WHEN THEY SAY THEY ARE GOING TO COME! REASONABLE PRICES! HONEST!! THEY DONT UP CHARGE YOU!! AND ITS PERSONALLY OWNED!! We couldn't be happier. With lots of future projects, it's nice knowing I have a dependable place to go for more then just electrical work!! Customers for life!! - The Salgo's

Ashley S.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

Excellent quick service. They went above and beyond. Fernando was incredibly professional and did an amazing job with the installation.

David M.

Rusty and Jacob did a great job of figuring out a solution to a difficult electrical and plumbing problem.

Gary H.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.