Generators

HEPGenerators

Generators | Electrical | Reliance

Reliance’s HEP electrical generators combine innovative engineering with steadfast reliability to meet your power demands. Designed with precision and built for efficiency, these generators deliver uninterrupted performance, even in challenging environments. Their advanced technology not only ensures optimal energy output but also supports a sustainable approach, making them an ideal choice for diverse applications.

Engineered for both robustness and scalability, our generators provide the power you need right when you need it. Whether it's for industrial operations or critical infrastructure, these systems are tailored to ensure efficiency and safety. With a blend of cutting-edge features and environmentally responsible design, Reliance’s HEP electrical generators stand as a cornerstone for modern, reliable energy solutions.

FAQs

What types of generators does Reliance offer?

Reliance offers a comprehensive range of electrical generators including diesel, gas, and hybrid models. These generators are designed to meet various power requirements, from residential backup power to large-scale commercial applications. Each model is engineered to provide reliability, efficiency, and durability under different operating conditions.

How do I determine the appropriate generator size for my needs?

Selecting the right generator size depends on several factors such as the total power load, type of appliances or equipment to be run, and the expected duration of use during outages or in remote locations. At Reliance, our technical team can help assess your power requirements through detailed load analysis. In general, it is important to choose a generator with a slightly higher capacity than your calculated load to accommodate surges and unexpected demands.

What is the fuel consumption and efficiency of Reliance generators?

Reliance generators are designed with fuel efficiency in mind, providing optimal performance with minimal fuel consumption. Fuel consumption varies by model, operating load, and fuel type. Our generators incorporate advanced engine technology and control systems that help maximize efficiency while minimizing running costs, making them a cost-effective solution for both short-term and long-term applications.

What are the maintenance requirements for Reliance generators?

Regular maintenance is essential to keep your generator running smoothly and reliably. Recommended maintenance tasks include checking and changing the oil, inspecting filters, performing routine engine checks, and testing the battery and control systems. Reliance provides a detailed maintenance schedule in the user manual, and our service centers are available for professional inspection and repair to ensure optimal performance over the generator’s lifespan.

Do Reliance generators come with any warranty and support services?

Yes, all Reliance generators come with a comprehensive warranty that covers manufacturing defects and certain parts for a specified period. Additionally, we offer a range of support services including installation assistance, routine maintenance checks, and emergency repair services. Our customer support team is readily available to answer any queries and provide technical support throughout the product lifecycle.

How does the installation and commissioning process work for Reliance generators?

Reliance follows a thorough installation and commissioning process to ensure safe and efficient operation of our generators. The process starts with a pre-installation assessment, followed by professional installation, system integration, and final testing. Our certified technicians work closely with your team to ensure the generator is configured properly, meets local regulatory standards, and is ready for immediate use. Detailed documentation and user training are provided as part of the complete service package.

What our customers say

Jason T. did a fantastic job for me. He was patient and persistent and found the problem and fixed it.
Kathleen B. profile photo
Kathleen B.
Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!
Ben S. profile photo
Ben S.
Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!
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Scott H.
josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs
Janie W. profile photo
Janie W.
Plumber did a great job in a short amount of time! We had the water cut off for just about 30 minutes total! Thanks again HEP! D.F. Electrician soon followed and he also did a great job for us in a minimum amount of time! Thanks HEP! I find it interesting that I made my post 5 years ago and now, just 2 hours ago, HEP has made a response to my post!
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Dan F.
Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!
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Jonas F.
Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!
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Jan J.
Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.
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Emily K.
HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.
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Wayne M.
Brady came out to look at my water heater that we have had trouble out of.He was very informative on what was wrong with it and took the time to explain and show me the issues and service date is set to get it fixed.Also an update the electrician Rhoe was awesome and the other two gentleman that worked on this job were the plumbers which I did not remember their names.All the staff was awesome and did a great job on 6/3/2019.And to HEP please let the staff know how pleased that my family is with the water heater.
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Dustin W.

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