Generators

Generators | Electrical | Fountain City

Looking to keep the lights on no matter what? At HEP, we specialize in top-tier electrical generators designed to power your life in Fountain City. Whether you’re preparing for unexpected outages or ensuring continuous power for your critical operations, our range of generators offers reliable solutions that meet your every need. With HEP, you get expert installation, maintenance, and support—guaranteeing that your generator is ready to perform whenever you need it. Discover peace of mind with HEP’s unparalleled quality and service. Contact us today, and let us help you find the perfect generator to keep your world running smoothly.

FAQs

What types of electrical generators do you offer in Fountain City?

In Fountain City, we offer a diverse range of electrical generators, including portable generators, standby generators, inverter generators, and industrial generators. Each type serves different needs, from providing power during outages for homes to sustaining operations in large commercial settings.

How do I determine the right size generator for my needs?

To find the right size generator, you'll need to calculate the total wattage of all appliances and devices you plan to run simultaneously. Consider the starting wattage as well, which is higher than the running wattage. Our team can help you perform this assessment to ensure you select a generator that meets your power requirements efficiently.

What is the difference between a portable generator and a standby generator?

Portable generators are mobile units that can be used for temporary power solutions. They are typically fueled by gasoline or propane and require manual setup. Standby generators, on the other hand, are permanent installations connected directly to your home's electrical system. They automatically turn on during a power outage and are usually powered by natural gas or propane.

How often should I perform maintenance on my generator?

The maintenance schedule for generators depends on the type and usage. Generally, portable generators should undergo maintenance after every 100-200 hours of operation or at least once per year. Standby generators require more regular checks, usually every six months, along with annual comprehensive service. Regular maintenance includes changing oil, checking fuel systems, and testing the unit's performance.

Can you install the generator for me?

Yes, we provide professional installation services for all types of generators in Fountain City. Our certified technicians ensure that your generator is set up correctly and safely, complying with all local regulations and standards. Post-installation, we also offer ongoing support and maintenance services.

Do you offer emergency repair services for generators?

Absolutely. We understand the importance of having a reliable power source, especially during emergencies. Our team offers 24/7 emergency repair services to address any issues with your generator promptly. Just contact our customer service line for immediate assistance, and we'll dispatch a technician to your location as soon as possible.

What our customers say

Timely arrival. Walked me through the install. Patiently answered all my questions. Billy and Brandon were a great team. Appreciate your fast response.

Em O.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

HEP sent Josh Butler to help us with our new fishing cabin. He did a full electrical inspection and explained everything to us. Josh was professional, knowledgeable and friendly and his suggestions were very helpful. We look forward to working with HEP and Josh for all our electrician, septic, and plumbing needs! Thank you Josh!

Andrew O.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

Patrick was professional, friendly, and knowledgeable regarding our heating unit. He diagnosed an issue that required an electrician and took the steps scheduling our electrical issues so I didn’t have to call and arrange repairs with anyone else myself. HEP and Patrick are highly recommended for any future needs.

Eric D.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

It has taken several months and attempts to locate a company willing to service the small repair job we needed. HEP sent a rep to us the very afternoon of our initial contact. Christian assessed the situation quickly and corrected it. I will definitely be a repeat customer.

Regina M.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

Vlad (Plumbing) and Josh (Electrical) were thorough , Professional and Knowledgeable. Both understood the unique needs of my home and were able to answer any questions asked.