Generators

Generators | Electrical | Oak Ridge

Discover the power of reliability with HEP's top-tier electrical generators in Oak Ridge! Whether you're preparing for unexpected outages or seeking continuous power for your projects, our selection promises unmatched performance and durability. Our experts will guide you through the best options tailored to your needs, ensuring that you're never left in the dark. Experience the peace of mind that comes with a trusted power solution from HEP.

FAQs

What types of generators do you offer in Oak Ridge?

We offer a diverse range of generators including portable, standby, inverter, and industrial generators. Our selection includes units from top brands to meet varying power needs, whether for residential, commercial, or industrial use.

How do I determine the right generator size for my needs?

To determine the right generator size, you need to calculate the total wattage of all appliances and systems you plan to power simultaneously. Consider both running wattage and additional starting wattage for appliances with motors. For an accurate assessment, our team can provide a detailed load evaluation.

Do you provide installation services for generators in Oak Ridge?

Yes, we offer comprehensive installation services for all types of generators. Our certified technicians ensure that the installation is done correctly, adhering to all local codes and safety standards. We also provide routine maintenance and inspection services.

Can I use a generator to power my entire home during an outage?

Yes, with a properly sized standby generator, you can power your entire home during an outage. These generators are designed to automatically start and supply power to your home’s essential systems and appliances, ensuring uninterrupted electricity.

What maintenance is required for a generator?

Regular maintenance is crucial for reliable generator performance. This includes checking and changing the oil, inspecting the air filter and spark plugs, testing the battery, and running the generator periodically. We offer maintenance programs to keep your generator in top condition.

Are there financing options available for purchasing a generator?

Yes, we offer financing options to make purchasing a generator more affordable. Our flexible payment plans can be customized to suit your budget, allowing you to invest in a reliable power solution without a significant upfront cost. Contact our sales team for more details on financing options.

What our customers say

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Our eleven-year-old heating and air conditioning system failed early in the Summer. We called HEP and after some discussion with their advisors we decided to invest in a state-of-the-art HVAC system manufactured by Trane and sold through HEP. It was installed quickly and efficiently and without delay by HEP service men. Part of the attraction was the Warranty offered by HEP which included a three-year-maintenance-and inspection-agreement on all household plumbing and electrical equipment, as well as a full ten-year-parts-and-labor Warranty on the HVAC system itself. Subsequently, we required service on our hot-tub and HEP's response ( from serviceman Richie) was quick, professional, and reasonable. We found him to be courteous and helpful. The problem turned out to be minor and we were only charged accordingly and fairly. We intend to continue to be HEP customers for all of our plumbing, electrical, and HVAC needs for the foreseeable future.

T.R. S.

UPDATE: I bought a new house and Robbie came out to fo a gas line test for me. Great service, as always. Socially distant, polite, friendly, and knowledgeable. Joshua from HEP came out to do the summer inspection and found an issue the company (listed in the review below) caused by shoddy workmanship. So glad I have now switched everything over to HEP. Will came out at 1:30am to fix my HVAC. I had a bad capacitor and the repair took 15 minutes. This was after Mike, at A1 Finchum told me he'd workedworked 16 hours and it would not be fixed until morning, and oh there were 3 ahead of me. Kicker, I have Multiple Sclerosis and can not tolerate heat. HEP was prompt and a lifesaver. Total cost was under $500. Much appreciated!

Melissa L.

HEP installed our Trane unit a couple of years ago and were here yesterday to inspect the system as part of our agreement with them. The technician was very nice, called ahead, arrived on time, put disposable covers over his shoes before entering our home. He did a thorough job with the inspection and gave us hints on the filters we need to be using for most efficient operation. We have used them for electrical problems and for plumbing issues and have always been very satisfied with the work. I like that they answer the phone when you call as opposed to getting a recording. When they give you a range on the time that they will be coming, they always honor it. We first used them for an electrical emergency about three years ago and have had them back several times since and have always been happy with the service.

Billie P.

Hep has done a lot of things at our house...windows, doors, A/C, electrical...never disappointed with the service or quality of work!

Sheryl L.

HEP has been wonderful. I created an electrical problem which when I call HEP they sent out a tech who fixed it and then looked at my heating unit. I have known for sometime that the unit needed to be replaced. Doug was kind enough to evaluate the current system and at his suggestion I asked for a salesman to meet with me. He was kind enough to get the salesman here the same day and I purchased a unit that they are installing now. It has been like clockwork, each piece of the puzzle coming together. HEP you have a great team that knows how to work in sync. Thank you so much.

Priscilla J.

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