Generators

Generators | Electrical | Johnson City

Partnering with industry-leading expertise and cutting-edge technology, HEP offers reliable, efficient electrical generators tailored for the Johnson City community. Our generators are designed to meet your power needs, whether for residential backup systems or complex commercial applications. With a focus on durability and safety, we ensure that every installation offers seamless integration, superior performance, and peace of mind when you need power the most.

At HEP, we pride ourselves on delivering exceptional customer service and expert guidance throughout your entire journey—from selection to installation and ongoing maintenance. Serving Johnson City and surrounding areas, our dedicated team is committed to ensuring that each generator performs optimally during unexpected outages, empowering your business and home with uninterrupted electricity when stability is crucial.

FAQs

What types of electrical generators do you offer in Johnson City?

We provide a wide range of electrical generators including portable, standby, and industrial models. Our products are suitable for residential, commercial, and heavy-duty applications, ensuring you have the perfect solution to meet your power requirements.

How can I choose the right generator for my needs?

The selection process begins by determining your power requirements and budget. Our experienced team will assess the total wattage needed, fuel type preferences, environmental factors, and any specific operational needs. We then recommend a generator that offers optimal efficiency and reliability for your particular application.

Are installation and maintenance services available in Johnson City?

Yes, we offer full installation services to ensure your generator is set up safely and correctly. In addition, we provide ongoing maintenance and repair services to keep your generator running efficiently. Our maintenance plans include regular check-ups, performance testing, and emergency support when needed.

What are the benefits of owning a standby generator?

Standby generators provide automatic power backup during outages, ensuring that your home or business experiences minimal downtime. They are designed to start automatically when an outage is detected, offering convenience, safety, and consistent power supply during critical times.

Do you offer financing or leasing options for generators?

We understand that purchasing a generator is a significant investment. That’s why we offer flexible financing and leasing options to make high-quality power solutions more accessible. Our team can work with you to develop a plan that fits your financial and operational needs.

What steps should I take if my generator requires repair or maintenance?

If you encounter any issues with your generator, the first step is to contact our service team immediately. We will troubleshoot the problem and schedule a service appointment if needed. Regular maintenance is also recommended to prevent issues, and our technicians are available for both scheduled visits and emergency repairs.

What our customers say

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Our eleven-year-old heating and air conditioning system failed early in the Summer. We called HEP and after some discussion with their advisors we decided to invest in a state-of-the-art HVAC system manufactured by Trane and sold through HEP. It was installed quickly and efficiently and without delay by HEP service men. Part of the attraction was the Warranty offered by HEP which included a three-year-maintenance-and inspection-agreement on all household plumbing and electrical equipment, as well as a full ten-year-parts-and-labor Warranty on the HVAC system itself. Subsequently, we required service on our hot-tub and HEP's response ( from serviceman Richie) was quick, professional, and reasonable. We found him to be courteous and helpful. The problem turned out to be minor and we were only charged accordingly and fairly. We intend to continue to be HEP customers for all of our plumbing, electrical, and HVAC needs for the foreseeable future.

T.R. S.

Hep has done a lot of things at our house...windows, doors, A/C, electrical...never disappointed with the service or quality of work!

Sheryl L.

HEP has been wonderful. I created an electrical problem which when I call HEP they sent out a tech who fixed it and then looked at my heating unit. I have known for sometime that the unit needed to be replaced. Doug was kind enough to evaluate the current system and at his suggestion I asked for a salesman to meet with me. He was kind enough to get the salesman here the same day and I purchased a unit that they are installing now. It has been like clockwork, each piece of the puzzle coming together. HEP you have a great team that knows how to work in sync. Thank you so much.

Priscilla J.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!