Generators

Generators | Electrical | Old Fort

Discover the power of reliability with HEP's electrical generators in Old Fort. Our state-of-the-art generators are engineered to deliver uninterrupted energy during unexpected outages, ensuring your home or business remains up and running. With a deep commitment to quality and performance, we bring you solutions tailored to your specific needs, combining cutting-edge technology with durable construction for long-lasting peace of mind.

Experience the difference with our expert service and support that makes seamless transitions between the grid and backup power sources effortless. Whether you’re safeguarding critical operations or simply looking for dependable household backup, HEP's range of generators offers professional-grade performance. Trust in our expertise to illuminate your nights and keep your operations surging forward without a hitch.

FAQs

What types of generators do you offer in Old Fort?

We offer a wide range of generators, including standby generators, portable generators, and industrial-grade units. Whether you need power for your home, business, or construction site, our products are designed to meet various energy needs while ensuring reliability and efficiency.

How do I determine the right generator size for my needs?

Selecting the correct generator size involves assessing your power requirements, including the total wattage of critical appliances or equipment. Our experts in Old Fort offer free consultations to evaluate your energy needs, helping you choose a unit that is neither underpowered nor excessively large, ensuring optimal efficiency and cost-effectiveness.

What is the process for generator installation in Old Fort?

Our installation process is thorough and tailored to your specific site requirements. It begins with a comprehensive site assessment, followed by detailed planning to comply with local codes and safety standards. Once approved, our licensed technicians handle the installation, ensuring that your generator is properly connected and tested, with clear instructions provided for its operation.

What kind of maintenance and repair services do you provide?

We offer comprehensive maintenance and repair services for all generator types. Regular maintenance plans include routine inspections, performance testing, and preventive servicing to prolong the life of your unit. Additionally, if your generator encounters issues, our emergency repair services ensure that any downtime is minimized, with expert technicians available to diagnose and fix problems quickly.

Are there any local permits or regulations to consider for generator installation in Old Fort?

Yes, generator installations in Old Fort are subject to local building codes and regulations. We ensure that all necessary permits are obtained and that installation procedures comply with safety and legal requirements. Our team stays updated with local ordinances so you can be confident that your generator installation meets all regional standards.

Do you offer emergency support or service during outages?

Absolutely. On top of our scheduled maintenance and repair services, we provide emergency support during unexpected outages or generator malfunctions. Our dedicated local team in Old Fort is available to respond quickly and efficiently, ensuring you have reliable power when you need it most.

What our customers say

Fantastic experience, this group went above and beyond to help us! Our worker Aaron Tatum showed up exactly on time, was clearly well-experienced in his field and knew exactly how to fix our plumbing problem. Specifically, we had to have a few pipes taken out and our out-of-code broken fuse box replaced. Just as importantly he was incredibly professional and courteous, and very straightforward and blunt about costs involved. Very transparent and trustworthy. Will be using them again in the future for sure, thank you!

Preston T.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

I know that every business has employees but, I want to extend well deserved "Thank You" to Richard W. My home had no heat and, half of my home power was out due to my unit burning a hole in the connections. Richard showed up within an hour once he read my home had no heat. I could have shopped around for quotes but, Richard W answered all my questions and made me feel comfortable, especially when explaining in detail the pricing breakdown. "Thank You" Richard W again, you are the reason I completed this transaction and, I appreciate all the added care you provided to me today in my time of need.