Generators

HEPGenerators

Generators | Electrical | Knoxville

Looking for reliable and efficient electricity solutions in Knoxville? At HEP, we specialize in top-of-the-line generators that ensure your power never goes out. Whether it's for residential backup, commercial resilience, or industrial strength, our generators are built to deliver performance and peace of mind. Trust HEP to keep your lights on, your devices running, and your comfort uninterrupted with our expertly installed, high-quality generators. Explore the difference with HEP’s exceptional service and commitment to excellence.

FAQs

What size generator do I need for my home?

The size of the generator you need depends on the electrical load you plan to support. For a typical home, a generator ranging from 5,000 to 7,500 watts can run essential appliances like refrigerators, sump pumps, and lights. If you want to power more extensive systems such as central air conditioning units or electric heating systems, you may need a generator ranging from 10,000 to 15,000 watts. It's best to consult with a professional to determine your specific power requirements.

How often should I service my generator?

Regular maintenance is crucial to ensure your generator operates reliably. For residential generators, it's generally recommended to service them annually or after every 100 hours of use, whichever comes first. This includes changing the oil, replacing filters, checking battery health, and inspecting the overall condition of the unit. Adhering to the manufacturer’s maintenance schedule can help prevent unexpected breakdowns and prolong the life of your generator.

Can a generator power my entire house?

Yes, a whole-house generator can power your entire home if it is appropriately sized. Whole-house generators typically start from 20 kW and can go up to 100 kW or more, depending on the size and electrical load of your home. These generators are installed permanently and connected directly to your home’s electrical system, providing seamless power during outages. It's important to work with a professional to select and install a generator that meets your home’s power needs.

What kind of fuel do generators use?

Generators can run on various types of fuel, including gasoline, diesel, natural gas, and propane. Each fuel type has its advantages and disadvantages. Gasoline is widely available but has a shorter shelf life. Diesel generators are very efficient and durable but might be louder. Natural gas and propane are clean-burning fuels and can be less expensive over time, but they require access to a gas line or a large storage tank. The choice of fuel type can depend on availability, cost, and your specific needs.

Is it safe to use a portable generator indoors?

No, it is not safe to use a portable generator indoors. Portable generators produce carbon monoxide (CO), a colorless and odorless gas that can be deadly if inhaled. Generators should always be used outdoors in well-ventilated areas, far from windows, doors, and vents to prevent CO from entering your home. It’s also a good idea to install CO detectors in your home to alert you to any dangerous levels of carbon monoxide.

How do I install a standby generator in Knoxville?

Installing a standby generator in Knoxville involves several steps and should be performed by a licensed electrician or generator installation professional. The process generally includes selecting an appropriate generator, obtaining necessary permits, preparing the site, and connecting the generator to your home’s electrical system and fuel source. Post-installation, the generator will need to be tested to ensure it operates correctly. Working with a professional will ensure that the installation complies with local codes and provides reliable backup power when needed.

What our customers say

Chuck came out figured out or problem fast and gave a good price to repair thx
Kevin B. profile photo
Kevin B.
Having used an other electrical repair company in the Knoxville area and not being to pleased. Using HEP was a great experience. The service technician, Zach, went above and beyond. He was on time, he was extremely professional, and gave great customer service. He wins the title of "Mr Electric." 😀 I would highly recommend HEP to anyone based on my experience I witnessed today. Zach and "Apprentice" --- Adam came back today to do some more electrical work that needed to be done. Once again they were on time, very courteous. They went in to detail on the issues and how to fix them. I would highly recommend HEP. I will be using them in the future .
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Mark H.
HEP was prompt and sent technician to get my electrical problems fixed in a timely manner and he was a great person and I appreciate them very much!!Thanks Zack Plemons !!!
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Baileysuggs
Alvin did an excellent job he was quick and had me backup and running in no time
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Chase F.
Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!
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Ben S.
Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!
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Scott H.
josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs
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Janie W.
Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!
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Jonas F.
Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!
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Jan J.
Zack came after hours 9pm to be exact helped me with everything my electrical issue and was super nice ! So I really aprecia-te the effort and exclusivity in helping us and not let us hang for the night through the weekend. Much appreciated !
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Knoxville W.

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