Generators

Generators | Electrical | Elizabethton

Discover peace of mind with HEP's cutting-edge electrical generators in Elizabethton, where reliability meets innovation. Our state-of-the-art generators are designed to power homes and businesses alike, ensuring that you never have to worry about unexpected outages. With a focus on efficiency and durability, each generator is built to deliver consistent performance and security, no matter the demand.

Experience the difference of a power solution tailored to the unique needs of the Elizabethton community. At HEP, we blend advanced technology with exceptional customer service to provide you with solutions that stand the test of time, ensuring uninterrupted energy whenever you need it most.

FAQs

What types of generators do you offer in Elizabethton?

We provide a wide range of generators designed to meet various power needs, including portable generators, standby generators, and industrial-grade models. Each generator is crafted to offer reliability and efficient performance, ensuring you have a suitable option whether for residential backup power or large-scale commercial applications.

How do I determine the right generator size and capacity for my property?

Choosing the right generator depends on your specific power requirements and the appliances you need to run during an outage. Our experts in Elizabethton can help assess your energy consumption and perform a load analysis to recommend an appropriately sized generator that ensures all critical systems remain operational without unnecessary oversizing.

What maintenance services do you provide for generators?

We offer comprehensive maintenance services including regular inspections, oil and filter changes, battery checks, and system testing. Routine maintenance ensures optimal performance, extends the life of your generator, and minimizes the risk of unexpected failures during power outages.

Do you provide installation services for generators?

Yes, we offer professional installation services to ensure your generator is set up correctly and safely. Our team in Elizabethton handles everything from initial planning and site assessment to electrical connections and code compliance, guaranteeing that your generator is ready for efficient operation.

What warranty and support options are available for your generators?

Our generators come with competitive warranty terms that cover parts and labor for a specified period depending on the model. In addition to the warranty, our dedicated support team is available to assist with troubleshooting, routine maintenance, and any service needs that arise during the life of your generator.

How can I schedule a consultation or service with your team?

To schedule a consultation or service appointment, you can contact us directly via phone or our website's contact form. Our team is committed to prompt response times and will work with you to arrange a convenient time for a detailed discussion on your needs or to perform maintenance and installation services.

What our customers say

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Josh Butler came out and dis some electrical for me. Did a great job and even helped me with some plumbing questions also. Will be using him again in the future. Also had Justin, HVAC technician come out. Did a great job also. Was very nice and saved me hassle and money

Shane

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Corbin came to my house to provide an estimate for the replacement of my electric hot water heater. He called in advance and was here on time. Corbin is friendly, polite and very informative. I should say also that he is patient. Corbin answered all of my questions in detail. He educated me on the operation of the water heater including electrical, piping and water sediment. I highly recommend Corbin and HEP!!

Lyda R.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

The HEP crew did great work running our water and electric to our barn. Thanks for your friendly service!

Janet C.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.