Generators

Generators | Electrical | Madisonville

Experience reliable power solutions with HEP's electrical generators in Madisonville. Our state-of-the-art generators are designed to deliver clean, efficient, and dependable energy for both residential and commercial applications. Whether you’re preparing for unexpected outages or looking to upgrade your existing system, our expert team ensures seamless installation, expert maintenance, and rapid response service to keep your operations running smoothly.

HEP is committed to quality and innovation, combining the latest technology with robust engineering practices. With tailored solutions to meet the diverse needs of our community, you can trust our generators to deliver consistent performance and peace of mind. Let us help you power up safely and efficiently, wherever you need it most.

FAQs

What types of generators are available in Madisonville?

We offer a wide range of generators in Madisonville including standby generators, portable generators, and inverter generators. Standby generators are ideal for home backup power during extended outages, while portable generators offer flexibility for temporary needs and remote job sites. Our selection is designed to meet different power requirements and budget considerations.

How do I choose the right generator size for my home or business?

Choosing the right generator involves assessing your power needs by listing the essential appliances and systems you want to keep running during a power outage. Consider the wattage of these devices along with factors such as startup surges. Our experts in Madisonville can help perform a load calculation to determine the generator size that will provide sufficient backup without over-investing in unnecessary capacity.

What is the installation process for a new generator?

The installation process begins with a detailed site assessment to determine the optimal location for your generator. This is followed by the design of the system layout, which includes proper wiring, fuel connections, and necessary permits. Our team coordinates the process from obtaining permits to final inspection, ensuring that all local codes and safety regulations in Madisonville are met.

Are there maintenance services available after generator installation?

Yes, we offer comprehensive maintenance services designed to keep your generator running efficiently. Regular maintenance, including oil changes, filter replacements, and system diagnostics, is recommended to ensure reliability. Our local technicians in Madisonville are available for scheduled maintenance visits as well as emergency repairs, helping you protect your investment.

Can the generator run on multiple fuel types?

Many of our generators are designed to run on different types of fuel. While most generators primarily operate on diesel, gas, or natural gas, some models are dual-fuel capable, offering increased flexibility. This means you can choose the fuel option that is most readily available or cost-effective during an emergency.

What safety features do the generators include?

Safety is a top priority in our generator offerings. Common safety features include automatic shut-off mechanisms in the event of low oil pressure or overheating, transfer switches to safely transition between power sources, and circuit breakers to prevent overload conditions. These built-in features help ensure reliable and safe operation during any power outage.

What our customers say

Brad came out this morning within the scheduled time frame. He was courteous, friendly, helpful, patient in explaining things, and very professional. I look forward to working with Brad and the rest of team as they finish this project and future projects on my heating, electrical, and plumbing projects.

Wylene M.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Glad did a great job of diagnosing our problem, making a repair plan and arranging for the needed follow up services

Debbie A.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!

Jonas F.

Shawn, Adam, Josh, Robert and Stephen are exceptional All went above and beyond to get my electric on after 7 days without power. Superb team!

Jan J.

Billy and Aiden did a superb job installing new LP service to my outside patio kitchen. Very pleased with all aspects of their work and demeanor.

Steve W.

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

Connor did good work and made sure the job was done before leaving, he even went and got the parts and stayed late so that we didn't have to wait for the next day for the repair to be complete.