Generators

Generators | Electrical | Charleston

HEP brings reliable, cutting-edge electrical generator solutions to Charleston, ensuring your power supply stays uninterrupted no matter the circumstances. With a commitment to quality and innovation, our generators are designed to meet the rigorous demands of both residential and commercial applications. Our expert team works closely with you to customize installations, providing robust support that guarantees safety, efficiency, and peace of mind when it matters most.

Focused on delivering outstanding service and community-driven support, we harness the latest technology to keep your home or business powered even during unexpected outages. At HEP, we understand that every customer's needs are unique, which is why our tailored solutions and prompt customer service set us apart. Trust in us to secure your energy future with equipment that's as dependable as it is high-performing.

FAQs

What types of generators do you offer in Charleston?

We offer a wide range of generators including standby, portable, and industrial models to meet various power needs. Whether you're looking for a whole-house solution during outages or a backup for your business operations, we have options that are reliable, fuel-efficient, and built to handle Charleston's weather conditions.

How do I choose the right generator size for my needs?

Choosing the right generator involves evaluating your power requirements by listing critical appliances and systems you need to run during an outage. Our expert team can help assess your load requirements and recommend a generator with the appropriate power rating. We consider factors like start-up currents, duration of potential outages, and regional climate challenges to ensure you get a suitable generator.

What maintenance services are provided for electrical generators?

We offer comprehensive maintenance services that include routine inspections, performance tuning, oil and filter changes, and battery checks to ensure your generator runs efficiently. Our scheduled maintenance helps prevent unexpected breakdowns and extends the lifespan of your equipment. In Charleston, regular service is especially important due to the humid and sometimes harsh coastal conditions.

How quickly can I get a generator installation in Charleston?

Installation timelines typically depend on the type of generator and the complexity of your installation. For standard standby systems, appointments are usually scheduled within a few days to a couple of weeks. Our team conducts a thorough site assessment and works with you to schedule the installation at a time that minimizes disruption to your daily operations.

Are your generators compliant with local Charleston ordinances and codes?

Yes, all our generators meet the stringent local building and electrical codes in Charleston. Our installations are performed by licensed professionals who ensure that every unit meets safety and compliance standards. This guarantees a secure setup, protecting both your property and the local community.

What financing or warranty options do you provide on electrical generators?

We offer a variety of financing plans to help make generator investments more affordable, along with competitive warranty packages that provide peace of mind. Our warranties typically cover parts and labor for a defined period, and our financing options can often be tailored to your unique needs. We encourage you to discuss available options with our representative to find the best fit for your situation.

What our customers say

Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule.

Emily K.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Ed was very professional and has been to our home on more than one occasion for pipe and plumbing repair. He always does a great job and is very honest about the repairs needed. HEP as a company does a good job overall calling ahead to let you know someone is on their way to complete the work.

Amy W.

Rueben and Mark came in quickly found problem and repaired it quick. Also replace a troublesome part that was unsuspecting. Very clean and informative!

Ryan L.

Chuck arrived promptly diagnosed the problem and gave me the repair options. I’m very pleased with the work as well as the customer service.

Lisa W.

Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!

Ben S.

Josh and Shawn with HEP Electric were both very knowledgeable and helpful when setting us up to be able to use our portable generators. Great guys to work with and highly recommend them!

Scott H.

josh butler came to my house to leave a estime for a whole home generator he was very knowagable and i recommend him for your electral needs

Janie W.

Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!