Storm Damage Restoration

Storm Damage Restoration | Roofing | Sevierville

When Mother Nature strikes, HEP's roofing services in Sevierville rise to the occasion, transforming storm-ravaged roofs back to their pristine and protective states. We understand the immense stress and inconvenience that storm damage can bring, which is why our team of skilled professionals responds swiftly and effectively. From minor repairs to major overhauls, we use top-quality materials and advanced techniques to ensure your roof is not only restored but fortified against future weather events. Trust HEP to bring peace of mind and a roof that stands strong through any storm.

FAQs

How can I tell if my roof has been damaged by a storm?

After a storm, inspect your roof for visible signs of damage such as missing or loose shingles, dents in metal components, and leaks inside your home. Look for granules from asphalt shingles in your gutters, and check for any signs of water damage in your attic or on your ceiling. If you’re unsure, it’s best to have a professional inspection to assess the extent of the damage.

What should I do immediately after my roof has been damaged by a storm?

First, ensure your safety and avoid any dangerous areas. Then, document the damage by taking photos and notes. Contact a reputable roofing contractor in Sevierville for a thorough inspection and temporary repairs to prevent further damage. Finally, notify your insurance company to start the claims process, providing them with your documentation.

Will my homeowners' insurance cover storm damage repairs to my roof?

Most homeowners' insurance policies cover storm damage, but the extent of coverage can vary. It's important to review your policy for specifics regarding storm and weather-related damage. Once you have an assessment from a professional roofer detailing the damage, submit it to your insurance company to determine the coverage and the necessary steps for the claim.

How long does the storm damage restoration process typically take?

The duration of the restoration process depends on the extent of the damage. Minor repairs might take a few days, while extensive roof restorations could take several weeks. Factors like weather conditions, the availability of materials, and insurance claim processing may also influence the timeline. Your roofing contractor can provide a more accurate estimate based on their assessment.

Can I stay in my home during the roof restoration process?

In most cases, you can remain in your home during roof repairs or replacement. However, if the damage is severe or if there are safety concerns, you may need to temporarily relocate. Your roofing contractor can advise you based on the specific situation and the scope of the work required.

How do I choose the right roofing contractor for storm damage restoration in Sevierville?

Choose a roofing contractor with experience in storm damage restoration, and ensure they are licensed, insured, and have a good reputation in Sevierville. Look for reviews and ask for references. A reliable contractor will provide a detailed estimate, help with the insurance claims process, and offer warranties on their work. Ask them about their experience with similar projects and their approach to customer service.

What our customers say

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Tommy Fitzgerald and Jason Tew performed a roof inspection at my house. They were on time, courteous, friendly and respectful. More importantly they took pictures of my roof and explained each slide to me. I so appreciate their time!

Jen R.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.