Storm Damage Restoration

Storm Damage Restoration | Roofing | Ooltewah

When severe weather strikes in Ooltewah, the integrity of your roof is at risk. At HEP's Roofing, we specialize in swift and reliable storm damage restoration to safeguard your home. Our expert team responds promptly to assess and repair any damage, ensuring your roof is as good as new. With years of experience and a commitment to quality, we handle everything from minor repairs to major restorations with care and precision. Trust HEP's Roofing to keep you covered when it matters most.

FAQs

What are the first steps I should take if my roof is damaged in a storm?

The first step is to ensure the safety of all individuals in your home and avoid any areas with visible structural damage. Next, document the damage by taking photos from a safe distance and contact your insurance provider to start the claims process. Lastly, get in touch with a reputable roofing contractor in Ooltewah to assess the damage and provide a temporary fix if necessary.

How do I know if my roof has sustained storm damage?

Common signs of storm damage include missing or damaged shingles, dents or dings in gutters or vents, water stains on your ceiling, and debris like branches on your roof. It's advisable to have a professional roofing contractor perform a thorough inspection to identify any hidden damages.

Will my homeowner's insurance cover roof repairs from storm damage?

Most homeowner's insurance policies do cover roof repairs or replacement due to storm damage. It’s important to read your policy to understand the specifics and contact your insurer to file a claim. A professional roofing contractor can often assist in providing the necessary documentation and evidence of damage for your insurance claim.

How long will the storm damage restoration process take?

The duration of the restoration process can vary depending on the extent of the damage and the time it takes for your insurance claim to be processed. Generally, minor repairs can be completed within a few days, while more extensive damage might take several weeks. Your roofing contractor in Ooltewah will provide a detailed timeline after assessing the damage.

Can I perform the storm damage repairs myself?

While it might be tempting to perform repairs yourself to save money, it's not recommended unless you have professional roofing experience. Safety is a primary concern, and improper repairs can lead to further damage and void your insurance coverage. Hiring a professional roofing contractor ensures the job is done safely and correctly.

What should I look for in a storm damage roofing contractor?

Choose a roofing contractor that is licensed, insured, and has experience with storm damage restoration. Look for positive reviews, ask for references, and ensure they provide a detailed estimate and timeline for repairs. It's also beneficial to select a local contractor in Ooltewah who understands the common weather patterns and roofing materials suited for the area.

What our customers say

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

I have used HEP for my roofing needs. The employees are professional, courteous and straight shooters. I have also had my electrical, HVAC and plumbing system inspected by HEP. I would highly recommend this service.

Tracey W.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.