Storm Damage Restoration

Storm Damage Restoration | Roofing | Ducktown

When a storm strikes in Ducktown, the aftermath can leave your roof in dire need of professional care. At HEP's Roofing, we specialize in storm damage restoration, bringing expert solutions right to your doorstep. Our dedicated team understands the urgency of roof repairs after a severe weather event, offering prompt, reliable service to ensure your home is protected. We assess damage meticulously, provide transparent estimates, and work swiftly to restore your peace of mind. Trust HEP's Roofing to restore not just your roof, but your home's safety and comfort.

FAQs

How do I know if my roof has storm damage?

After a storm, look for common signs of damage such as missing or broken shingles, dents in metal roofing, leaks or water stains in the attic or ceiling, and debris on the roof. For a thorough assessment, it's best to have a professional roofing contractor perform a detailed inspection.

Will my insurance cover storm damage to my roof?

Most homeowners' insurance policies cover storm-related roof damage. It's important to review your policy and understand the extent of your coverage. Document the damage with photos and contact your insurance provider as soon as possible to file a claim.

How long do I have to file an insurance claim for storm damage?

Insurance policies vary, but many require you to file a claim within a specific timeframe after the storm, often between 30 to 60 days. Check your policy for exact details and don't delay in starting the claim process.

Can I perform the repairs myself?

While minor repairs might be tempting to handle on your own, storm damage can sometimes be more extensive than it appears. Professional roofing contractors have the expertise to identify and fix all damage properly, ensuring your roof remains safe and functional.

What should I do immediately after a storm to protect my roof from further damage?

After ensuring your safety, cover any visible leaks with a tarp or plastic sheeting to prevent water intrusion. Avoid walking on the roof if possible, as it could be unsafe. Contact a professional roofer promptly to assess and address any damage.

How long will the restoration process take?

The duration of the restoration process depends on factors such as the extent of the damage, weather conditions, and the availability of materials. Generally, a professional roofer can give you an estimated timeline after an initial inspection, which for most repairs can range from a few days to a few weeks.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Excellent customer service, always asking questions to make the job right the first. Love the new roof and ac unit. Jake and his crew did an excellent job on the return, duct work, and installing the ac unit. Absolutely satisfied with the results and the time it took. Very attractive to the needs and wants of the customer. Would highly recommend HEP to everyone. Job very well done.

Barbara T.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.