Roofing

Roofing | Sevierville

Welcome to HEP's roofing services in Sevierville! Whether you're in need of a minor roof repair, a complete replacement, or just some professional advice, our expert team is here to help. With years of experience and a commitment to quality, we ensure your home or business is covered—literally and figuratively. We use only the highest quality materials to ensure durability and long-lasting protection. Trust HEP to keep you sheltered from the storm and enjoy peace of mind knowing your roof is in the best possible hands. Contact us today to schedule a consultation and elevate your roofing experience!

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

FAQs

What types of roofing materials do you offer in Sevierville?

We offer a variety of roofing materials to suit different needs and preferences, including asphalt shingles, metal roofing, slate, tile, and wood shakes. Each material has its own set of benefits, such as durability, aesthetic appeal, and energy efficiency. Our experts can help you choose the best option for your home or business based on your specific requirements.

How can I determine if my roof needs repair or replacement?

Signs that your roof may need repair or replacement include missing or damaged shingles, leaks, sagging, and granule loss. Additionally, if your roof is over 20 years old, it might be time for an inspection. We offer comprehensive roof assessments to help you determine the condition of your roof and the most cost-effective solution.

What is the typical lifespan of a new roof?

The lifespan of a new roof can vary depending on the material used. For instance, asphalt shingles typically last 20-25 years, while metal roofing can last up to 50 years. Slate and tile roofs have lifespans of 50-100 years. Proper maintenance and environmental factors can also affect your roof's longevity. Our team can provide specific lifespan estimates based on the materials and conditions of your project.

Do you offer warranties on your roofing services?

Yes, we offer warranties on both materials and workmanship to ensure your peace of mind. The length and coverage of the warranty depend on the roofing material and the scope of the project. Our team will provide detailed warranty information before starting any work to ensure you are fully informed.

How long does it take to complete a roofing project?

The duration of a roofing project depends on various factors, including the size of the roof, the type of materials being installed, and weather conditions. Typically, a standard residential roofing project can be completed in 1-3 days. However, larger or more complex projects may take longer. We always strive to complete our jobs efficiently while maintaining the highest quality standards.

Can you help with insurance claims for roof damage?

Absolutely. We have extensive experience working with insurance companies and can guide you through the claims process. Our team will provide the necessary documentation and evidence of damage to support your claim and ensure you receive the coverage you're entitled to. We aim to make the process as smooth and stress-free as possible for you.

What our customers say

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.

Randy F.

Jason gave me a quote for a new roof, explained my options and the pros of using Hep which was nice. Jason is very personable, professional and represents Hep very well. The roof is done and very happy with the results! Jason has been thorough and honest through the whole process. Will be calling for future jobs. Thank you Jason and HEP!

Denise S.

Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.

S. P.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.

Ian T.

Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.

K C.

Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!