Storm Damage Restoration

Storm Damage Restoration | Roofing | Townsend

When Mother Nature unleashes her fury, your home's roof often bears the brunt. In Townsend, HEP's Roofing is your trusted partner in storm damage restoration. Our team of experts is equipped to handle everything from minor repairs to major overhauls with precision and care. We understand the urgency and stress that storm damage can bring, which is why we offer rapid response and top-quality service to restore your roof's integrity and your peace of mind. Let us help you weather the storm and safeguard your home with our reliable, professional roofing solutions.

FAQs

How do I know if my roof has storm damage?

Signs of storm damage to your roof can include missing or broken shingles, dents or dings in metal components, water stains on your ceiling, granules from shingles in gutters, and visible leaks inside your home. If you suspect damage, it's crucial to get a professional inspection to accurately assess the condition of your roof.

Why is it important to address storm damage on my roof immediately?

Addressing storm damage promptly is essential to prevent further deterioration. Ignoring damage can lead to leaks, increased energy bills, mold growth, and structural issues. Early intervention can save you from more expensive repairs or even a full roof replacement.

Can I file an insurance claim for storm damage to my roof?

Yes, storm damage is typically covered by homeowner's insurance policies. You should document the damage with photos and contact your insurance provider as soon as possible. Our team can help you navigate the claims process and provide the necessary documentation to support your claim.

What are the steps involved in the storm damage restoration process?

The restoration process generally includes an initial inspection, documentation of the damage, filing an insurance claim, and the repair or replacement of damaged roofing materials. We'll also ensure your property is secure throughout the process and conduct a final inspection to guarantee the quality of our work.

How long will the storm damage restoration take?

The duration of the restoration process can vary depending on the extent of the damage and the type of repairs needed. A minor repair might take just a few hours, while extensive damage may require several days to complete. We strive to work efficiently without compromising on quality.

Are your storm damage restoration services available year-round?

Yes, we offer storm damage restoration services throughout the year. While certain weather conditions may affect the timing of repairs, we prioritize urgent repairs to ensure your home is protected from further damage. Our team is equipped to handle emergencies and provide timely service regardless of the season.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.