Storm Damage Restoration

Storm Damage Restoration | Roofing | Decatur

When fierce storms tear through Decatur, they often leave behind a trail of devastation, especially to roofs. At HEP, we specialize in restoring peace of mind with our expert storm damage roofing services. From minor repairs to complete roof replacements, our dedicated team ensures your home is shielded from future tempests. Trust HEP to bring integrity, durability, and exceptional craftsmanship back to your roof, swiftly and efficiently. Let us help you weather the storm and secure your home’s topmost defense. Contact us today for a free assessment and fast, reliable service.

FAQs

What should I do immediately after a storm has damaged my roof in Decatur?

After a storm has damaged your roof, prioritize safety first. Avoid going near any electrical hazards or unstable structures. Document the damage with photos or videos for insurance purposes and contact a professional roofing company for an inspection and temporary repairs to prevent further damage.

How can I tell if my roof has storm damage?

Signs of storm damage to your roof include missing or damaged shingles, visible leaks or water stains on your ceiling, dented or cracked flashing, and debris on the roof. Also, look for granules in gutters or downspouts, as this may indicate significant shingle damage.

Will my homeowner’s insurance cover the cost of storm damage repairs?

Most homeowner’s insurance policies cover storm damage repairs. It's important to review your policy and understand your coverage limits and deductibles. Filing a claim promptly and providing thorough documentation can help expedite the process. Additionally, our roofing specialists can assist you in dealing with the insurance company to ensure you receive the coverage you need.

How long does it take to repair or replace a storm-damaged roof?

The time required to repair or replace a storm-damaged roof varies based on the extent of the damage and the size of your roof. Minor repairs might take a few hours to a day, while a full roof replacement can take several days. We always provide an estimated timeline after the initial inspection.

What materials do you use for storm damage roof repair in Decatur?

We use high-quality, durable materials suited for the specific needs of your roof. These include asphalt shingles, metal roofing, and modified bitumen, among others. Our choice of materials depends on the existing roof type, the extent of the damage, and your preferences for durability and aesthetics.

Can I stay in my home during the roof repair or replacement process?

In most cases, you can stay in your home during roof repair or replacement. However, for extensive damage requiring significant structural work or if there are safety concerns, it might be necessary to relocate temporarily. We always prioritize clear communication and safety to minimize disruptions to your daily life.

What our customers say

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Today at 9:46 AM The Technicians at Hep are very Professional, Efficient and ALWAYS so very courteous and polite. We have had the Hep technicians work on everything from our heating to plumbing and most recently our roof. The dedication and hard work of ALL the Hep Technicians proves that Hep is reliable and always completes a project in a timely manner. Also, the Hep office staff is so friendly and always sets up convenient appointments. Thank you Hep for your dedication, professionalism and hard work. Much Appreciated. Debra & Mike T.

Gracie B.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.