Storm Damage Restoration

Storm Damage Restoration | Roofing | Cumberland Gap

When a storm hits the scenic Cumberland Gap, the last thing you want to worry about is the safety and integrity of your roof. That's where HEP's Roofing comes in. Our team of skilled experts specializes in storm damage restoration, ensuring that your home remains a safe haven amidst the elements. From minor repairs to complete roof replacements, we use only the highest quality materials and latest techniques to restore your roof quickly and efficiently. Trust us to bring back peace of mind with our reliable service and exceptional craftsmanship. Protect your investment and let HEP's Roofing be your first call after the storm.

FAQs

What should I do immediately after my roof has suffered storm damage in Cumberland Gap?

First, ensure your safety by staying inside and away from any damaged areas. Once the storm has passed, document the damage with photos and videos. Contact your insurance company to start a claim and then reach out to a professional roofing contractor to assess the damage. It's crucial to address any immediate threats like leaks to prevent further internal damage.

How can I tell if my roof has storm damage?

Signs of storm damage include missing, cracked, or curled shingles, dents on metal roofing or gutters, and leaks in your attic or ceiling. You might also notice granules from asphalt shingles in your gutters. In severe cases, structural damage could be visible. It's often best to have a professional inspect your roof to identify hidden damages.

Will my homeowner's insurance cover the cost of roof storm damage repairs?

Most homeowner's insurance policies cover storm damage repairs, but the extent of coverage can vary. Typically, insurance will pay for repairs or replacement of the roof if the damage is due to a covered peril such as wind, hail, or falling debris. Review your policy and contact your insurance provider to understand your specific coverage.

How long will it take to repair or replace my roof after a storm?

The timeline for roof repairs or replacement depends on the extent of the damage and the weather conditions. Minor repairs might take a few days, while a complete replacement could take several weeks. Additionally, insurance claims processing and local contractor availability can influence the overall timeline. Your roofing contractor can provide a more accurate estimate after assessing the damage.

Can I get an estimate for storm damage repair before deciding on a contractor?

Yes, reputable roofing contractors will provide a detailed free estimate for the storm damage repair. They will assess the damage and explain the scope of the work required. Make sure to get multiple estimates and check the credentials and reviews of each contractor before making a decision.

What steps can I take to prevent further damage while waiting for repairs?

While waiting for professional repairs, you can take some temporary measures to minimize further damage. Use tarps to cover any exposed areas of your roof to prevent water intrusion. Clear away fallen debris from the roof surface and your property. However, avoid climbing onto a damaged roof yourself due to safety risks. If water is leaking inside, use buckets to catch drips and move valuables out of harm's way.

What our customers say

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!